Postage
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Resolved! Ebay return label insuffcient postage

eBay stepped in on return request and issued a return label. Printed it off and was for parcel up to 1kg. Parcel weighed 2.5kg so post office refused to accept it. I had to buy correct postage label, Royal Mail 48. £7.05 Can I claim that back through...

DHL failing to show up for planned collection

Is there any way to change this to a drop off, the simple systems seems to default to DHL for high value orders but its extremely frustrating when they keep failing to showup each day. Customer Services at DHL have been of no help and I cant keep los...

GSP issue.. Thailand

For some reason Thailand appears to have been dropped from the UK global shipping program ? As a UK buyer, who has a home in Th also, suddenly the majority of UK items are not longer displayed or automatically available. This is a new issue as it was...

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Items damaged in post

Can anyone explain this trying to claim for damage items in transit from Royalmail  

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Assigning different postage policies to different listings

Hi, I'm in the UK. Does anyone know how to assign different postage policies to different listings please? I currently have 3 listings. One is for collection and the other two post or collection. When I listed the item for collection it assigned this...

Packlink have no liability in the UK

DONT use packlink to send things abroad They took over a month to send UPS a request to send my parcel back to the UK A month to send UPS a return request 3 x months later i got the parcel back Packlink are to blame for replying once a week and takin...

Postage question.

Hi everyone, I've got a gaming monitor for sale when i recently sold it the buyer paid the postage of £5+. But then it said I had to pay also. I had selected the correct sizing as best as possible. My item measures at 69x42x15 cm. I've selected, Medi...

Resolved! Unable to void simple postage label

This is madness.. I need to void a postage label as my post office has closed (permanently) and the next PO is 12 miles away and I need to change to another courier.There is an option to cancel postage label but press it and it tells me I cannot canc...

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How do I cancel a "Request a refund for simple deivery" please? Thanks

Morning as above... how do I cancel a "Request a refund for simple delivery" please. My parcel when wrapped fitted into a large letter but I'd put it as a small parcel. I thought to cancel this and send myself so put in a request. Turns out that i'd ...

packlink ignoring ALL emails direct from me, UPS UK, UPS USA

£5,000 Package sent via packlink and they are Ignoring all my emails sent every day for a month They are ALSO ignoring UPS Emails I just want my £5,000 parcel returned to me UPS today said sadly Packlink have not responded to there request sent on th...