UK Seller News: April 2025
Stay ahead of the curve with our latest updates.
Forum Posts
Resolved! Parcelforce
I selected parcelforce 48 for my parcel, buyer was supposed to pay the postage fee which they did but when it came to selecting the label for the postage the price for the postage is much higher. I had to cancel the order as postage costs was far too...
Resolved! Postage
If someone wants ro purchase and they are in Ireland how do I change the postage charge as its a lot more expensive. Do they also have to pay an extra VAT as it comes up. Thank you
sending tracked to Europe
as a beginner-Want to send letter to Netherlands tracked and signed for using Ebay label-what do you do once printed off-can I just post in box I do I have to take to post office
Royal Mail tariffs on Ebay are wrong.
I sold something recently, and the buyer had to pay a surplus on the package, even though I printed and paid for the label through Ebay.Now I've bought something through Ebay, and the same thing has happened. I have to pay a surplus on the postage.So...
Post office print label issue
I usually get royal mail to bring my labels when collecting. Due to not being home all day I decided to opt for the print at post office option. I put the customer initials on all envelopes to identify so they can be matched with the label and a new ...
postage labels being charged for but ive never used this service how to stop ebay stealing from me
Dear Anthony,.IVE NEVER USED THIS SERVICE HOW TO STOP ERBAY STEALING FROM ME We're reaching out to let you know about some recent billing issues that have affected your account, and the next steps.We identified a technical error on our platform which...
Ebay postage services not showing what size parcel they are for.
In the list of ebay postage services the four RM tracked 48 services shown below don't show what size parcel they are for.
Have the Royal Mail density issues been resolved now?
A while ago there was a problem with Royal Mail scanners at Heathrow not being able to x-ray dense heavy items like iron tools etc. I wonder if this has been resolved yet? I have a heavy iron door knocker to post to the USA. Wondering if I should use...
Deliveries impacted by Storm Éowyn
The Met Office has issued weather warnings of multiple levels across the UK due to severe weather conditions caused by Storm Éowyn. We are monitoring these warnings as they evolve. We are working closely with carriers to monitor delivery service leve...
Sellers refusing to post to the Scottish Highlands
Recently I have tried to purchase a few items from businesses but the listing shows Doesn't post to Scottish Highlands. I have contacted individuall businesses and they have ammended their listing to allow me to purchase their goods, others haven't b...
New Ebay buyers policy 4th Feb
Hi I just wanted to find out what other sellers actually think of the new buyers protection policy set to be launched on the 4ht Feb which states that sellers don't get paid until delivery is confirmed, this isn't a bad one for postage within UK if y...
Seller gave wrong item
Hi all, I am seeking an advice please as this case is now open for few weeks and I am tired of giving any more of my time on this. I purchased a wardrobe from a seller (all boxed, new)which my husband went to collect with his car. We ordered Uber XL ...
Resolved! Missing parcel Evri
Hi, I’m new to selling I have read the help but I’m still not 100% clear what to do. I sold an item and posted with Evri, it’s been over a week and the tracking has not changed it appears to be lost in the Evri system somewhere! The buyer has reached...
Combined postage at checkout
I have a eBay shop and have noticed that when buyers buy different items together they get charged postage for each item. Is it possible for the postage to combine automatically at checkout? I have looked through my account postage preferences and ca...
Royal Mail Tracked 48 Signed For missing from the list of services.
I always like to send my parcels "Signed for", in theory it stops the postman simply leaving the parcel on the door step or in a bin. I use the "2nd Class Signed for" service if the item is up to £20 but if it is worth more than that I want the up to...
