Your February 2024 Seller Update
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Forum Posts
Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Additional cost of sending low value item by tracked service to the Ebay GSP
I'm not sure if listings default to International included but this is my story. I sold an item of low value < £5 and was then surprised to see the buyer was from Spain. I quote post-free as it is a standard letter @ 75p. However, Ebay say that it mu...
Global Shipping
I am in the UK, I sold an item the buyer is in Italy. He doesnt want to use the global shipping service, he wants to arrange for the item to be collected directly from my address after he has paid.Does Ebay advise this course of action. Mike
Underpaid label
I recently purchased a label Royal Mail 48 tracked and signed. I entered dimensions and weight and payed the requested sum. The parcel was accepted at my local po without further ado. a few days later the recipient contacted me to complain about havi...
Despatch bay ceased trading
Just seen on despatch bay they have ceased trading.Obviously not good for all those involved, but also many like myself with credit. From what the website says, they will be in touch.If not, may have to try the charge back route. Did not see that one...
Printer would not print return postrage label
I was about to print a return postage label but the printer went dead so I purchased postage from Royal Mail and sent my return parcel. I can't find a way of changing return details as ebay says ' awaiting despatch. Idid contact the seller with new t...
eBay have added EVRI to list of postal services but the "Print In Store" option has gone...
I generally use my local EVRI drop-off service to send purchased items. ( I like to live dangerously...) In the past when accessing EVRI via Packlink I'd be presented with the option to print the shipping label instore by scanning a QRcode or enterin...
Lost package
Good afternoon, I was hoping to get some help. I made a purchase on ebay on the 28th of November 2023. I arranged for the item to be delivered to a click and collect point. The item had arrived on the 1st of December at the collection point but I was...
Parcel rejected in inward mc
The parcel has not arrived yet an it's over now 15days it still waiting on romfod it still in inward mc
Ebay delivery date mess up now making times up on when tracking number provided .
Oh dear........... It appears that ebay are now making up times on items purchased from sellers on the delivery history section. Please see issue Buyer purchased item today at 12/12/23 1.20pm this afternoon via standard 2 - 3 day delivery. Printed of...
How can I combine shipping on multiple orders going to the same person and place?
I was wondering if it was possible to combine shipping on multiple orders when they were not ordered in the basket at the same time. Or do I have to send the orders separately?
Scan the barcode 1st and 2nd Class Stamps
Is there a way to scan the barcode 1st and 2nd class stamps so we can update the tracking on ebay.Or is this post office exclusive?
Cannot buy Royal Mail postage on Ebay
I cannot buy Royal Mail labels through the Ebay system. I get a 'we are not able to take your payment' message, I have tried going into Paypal and cancelling the Royal Mail authorisation for payments to see if I can set up a new link but the problem ...
Resolved! Do any couriers provide the paperwork on collection?
Hi, this isn't a selling question but it might be helpful to some sellers? I need to send a parcel to Canada but the printer I have hasn't been used in yonks and has dried up. Do any couriers bring the paperwork with them when they collect the parcel...
evri - location charge
Evri are trying to charge me an extra £2.70 for 'location' charges on 3 differentr parcels, despite this going to 'normal' locations with no restrictions. Has anyone else had this experience?
eBay says Delivered but DHL say different
"We are unable to find a match for the shipment number you have entered. We may not yet have received your parcel from your retailer. When we receive your parcel the tracking will be updated and we’ll send a notification to the contact details provid...
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