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Postage

HELP, I have been successfully selling on eBay for many years my items cost the customer around £4 to £5 which includes the cost of a Royal Mail second class stamp. How do I absorb £2.70 into a £4.00 item or expect the customer to pay for it?

User avatar by • Contributor
  • 354 Views
  • 2 replies
  • 1 kudos

Postage Label not generating error - It was not possible to generate the label. Something is wrong.

When I click the "Get Postage Label" to generate a label or QR code the below red box error shows;"It was not possible to generate the label. Something is wrong. Please try again later."This is happening on each of the 3 items I have sold and it happ...

No refund from Packlink for postage

Hi allI purchased a postage label via eBay and immediately cancelled (voided) as the label was incorrect. This was over 3 weeks ago and still no refund. The email received states that Royal Mail will refund my money. Contacted RM who told me eBay nee...

Resolved! eBay postage

I need to eliminate simple delivery from my listings but it will not allow and seems to be pushing me towards the postage they want rather than the Royal Mail I want

Buyer bought 2 items

I posted them in one box. Now I still have his other item outstanding and it just wants me to scan and print a qr label. But I already did that. Advise

Resolved! Postage labels. Paid by buyer or seller?

Hi, I feel a bit confused about the postage system.I thought that the buyer paid the postage as it says in the product preview without me paying any postage.e.g. £15.00 Item subtotal+ postage (buyer pays £2.88) However, then I was guided to buy posta...

User avatar by • Contributor
  • 6105 Views
  • 19 replies
  • 6 kudos

postage refund

I paid for postage for a number of items online. However the post office refused them claiming I had the wrong weights on them. I returned home and bought new labels. I cancelled the original labels (through ebay) and received a message saying a requ...

User avatar by • Contributor
  • 1110 Views
  • 5 replies
  • 0 kudos

Postage cost amendment

I'm trying to list an item and when I try to select the postage option the screen won't load and is greyed out. I have rebooted the app several times but it will not work. Any ideas how to fix it?

User avatar by • Member
  • 84 Views
  • 1 replies
  • 0 kudos

Issue with Combined International Shipping Not Working

I am experiencing an issue with combined shipping for international orders. I have set up my shipping policy as follows: UK Shipping: Free on all listingsInternational Shipping: £14 for the first item, and £2 for each additional item. (All the items ...

Tracking

Sold item today and as usual printed my own post office labelDid look into simple posting without generating a label.Problem is other than contacting buyer with tracking detailsthere is no way I can upload the tracking no. to the listing.Managed to l...

Postage

I hate this new update on postage. When trying to relist unsold items I always get a completely blank page when clicking on delivery so cannot relist. When trying to list a new item it automatically puts on Simple delivery and I cannot change the opt...

Postage Policies

Ok so Ebay has changed things again it seems. I sell different items with different weights using either Royal Mail or Evri. Sometimes the item is freepost, sometimes the buyer pays. Also, sometimes it is a parcel and other times its postable. Does t...

Post not combining for multi sale

Hi.Ive noticed that when a customer buys two or more of the same item it does not combine the postage and charges them multiple times. How do I get round this please??TIA

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