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US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

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Resolved! Simple Delivery Increaes from 1 September

I am a long standing eBay seller dealing mainly in low value items. The changes in Simple Delivery charges from I September will, I fear, knock my activities for six as it will result in a lot of my items being more expensive than my buyers are prepa...

Going to other platforms because of postage/feedback issues

Ebay doesn't seem to have a mechanism to receive feedback from buyers about the platform and so leaving this here in hopes that it is taken on board. I have gone off platform and have not bought an increasingly large number of items due to the lack o...

Order cancellation

A buyer place a order, but the order was sold already on another platform and I wanna refund their money

Combining postage

If a buyer buy several items. Who combines postage? Me? Or eBay? Ebay has done it for certain sales, but others not so. Buyers have complained to me that postage wasn't combined and blame me. But in this ebay postage programme, I don't get postage fe...

Whats going on with Royal Mail? Just me?

Everything im sending lately 48 hours tracked is taking around two weeks to arrive? And ive now had my third package turn up to a buyer completely empty... I am well aware this is likely more the result of scammers, but their accounts seem very legit...

Simple Delivery - how to avoid/opt out?

want the option to post my item myself instead of simply delivery, there is no option of opt out, so i can post myself ! if there is any ebay representives out there can you please tell us how do we opt out of simply delivery as i tried for hours wit...

Resolved! Booking Collection By Royal Mail

I sold an item and wanted to book a collection via Royal Mail but after I downloaded the postage label the link to book a collection disappeared. If I book it through the Royal Mail website it costs 30p. Does anyone know how to access the link throug...

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Resolved! Can’t generate prepaid postage label. HELP!

When I click the "Get Postage Label" to generate a label or QR code the below red box error shows;"It was not possible to generate the label. Something is wrong. Please try again later."Can somebody at eBay resolve this please?

Resolved! Postage underpaid by seller

Hi,Royal Mail left a card saying I had to pay a £1.50 fee before they could deliver my item. This is because the sender (seller) did not pay the full postage. I contacted the seller and they said they would part-refund this £1.50 for me. It has been ...

Postage refund for simple delivery

Any quick fixes here?A buyer has bought several of my items, and as such I have combined postage for him and posted in a parcel together. Individually I would post these items in a padded envelope.Since I have combined, the simple delivery for one it...

Sick of simple Delivery ,

Just sold a bikini top , for a couple of pounds , buyer messaged me can i post ASAP as they are going away on Thursday , ebay have given estimated delivery Tuesday 19th to Thursday 21st , for standard and express , crazy , EB have instructed me to Po...

eBay trying their hardest to put people off Rant!

Is it just me or is eBay trying their utter most best to try and put sellers off using eBay?It was simple when we paid fees on sold items or shop fees, now they've changed to 'buyer protection fees' I never know where I am with fees or offers, there ...

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