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Really bad Customer service Evri

Trying to claim for damaged goods . Sent my parcel first time with Evri only to find out it was damaged badly in transit , Trying to get through to speak to a human is a joke , The whole experience on Evri's website is a joke also , My experience is ...

DHL/evri

DHL/EVRI continue to be poor couriers. Delivery time of 1/12 from USA. If sellers read these posts - don't use them! If eBay reads this - don't use them! My heart sinks when I find out they are involved .

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Getting postage label

Keep getting technical issues failed to load. Have tried both mobile and desktop sites. My balance is also showing as ---. Ive managed to message the buyers.

Sick of eBay estimated arrival dates

eBay estimated arrival dates, I am truly sick to death of ebay giving customers estimated arrival dates which are always very keen. When contacted which I have done many times I get back that It's all down to the algorithm which is infuriating. Its a...

Evri delivery

Once again Evri have lost a parcel and another is delayed and probably lost as well. This isn’t good enough EBay. I know you have the buyer protection fee but these losses must be costing you big time. You supply the label from your chosen courier bu...

Resolved! How do i cancel a Simple Delivery label I created before a buyer messaged to cancel an order

How do I cancel a Simple Delivery label I created minutes before a buyer messaged me to cancel the order.I tried via the 'Postage Labels' tab as I have done previously, but it says that I cannot cancel the label. If I cancel the order that means I am...

Need advice about posting long box with eBay

Hi I'm thinking of selling a Sinclair Spectrum +2 computer box on eBay which is going to be in a 63cm long cardboard box. I see that eBay Simple Delivery only allows a parcel up to 61cm long. Can I use Parcelforce Express24 Large Parcel to send the b...

Resolved! Help with a postage issue please

My partner took 3 items to the post office monday 2nd feb. All 3 were scanned, labels printed and she would have been issued a receipt no doubt (sadly we no longer have this receipt...yet have the past 5 months worth of receipts!?!?) 1 of the items s...

Refund to Buyer of Unused Postage Label

HiI am having huge issues with Ebay trying to resolve this simple problem. An automatic label was created upon making a sale. I decided not to use it ebcause it was with Evri and Evri has a habit of breaking fragile items. I paid my own label with Ro...

Sending multiple items

Hello,We have sold 4 items to the same buyer and my husband has put them together in one box. eBay say that three of them come under simplified delivery and want us to package them up in four separate parcels and print out four labels, but surely if ...

Royal Mail labels purchase history

Hey I have this problem every year - does anyone know where I can see my complete Royal Mail label purchase history/spend on eBay? eBay lets you download all the PackLink data but I can't find anything that let's you download your Royal Mail purchase...

Posting high value items

I wish to sell some solid silver cutlery but I don't know how best to post it. I wish to offer it for sale in UK and abroad. Parcelforce offers a service with the maximum compensation but that would only cover a fraction of the value. I suppose that ...

I didn't receive the goods.

HiI didn't receive the goods.Evri wrote that she was returning the parcel back to the seller.I'm just wondering where they Delivered the package. To the buyer or the seller.Just an honest the boy's word,from the Evri - And eBay believes him. (He also...

eBay again

eBay just instructed me to go out and buy a postage label outside of eBay after DHL failed to collect two days in a row. They told me there was an error with the system and I should never have been offered DHL. The operative I spoke to sent me an ema...

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