Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
I just found this online
Royal Mail Tracking Snafu Snarls Shipments For UK Marketplace Sellers Comments Share on Twitter Share on Facebook Share on LinkedIn Share via Email Copy link Online sellers in the UK are at a loss as Royal Mail tracking changes prevent dropping off s...
Simple Delivery again
I just need to clarify this before I turn off my ebay store.My items weigh less than 100g, and fit into a large letter, which Royal Mail costs £1.55, I always take it to the post office to get scanned so its tracked.From 6th August, it seems the only...
Simple Delivery Postage problem
Hi I've just began a new listing and noticed the addition of something called "simple delivery" for my postage option. However, I am now unable to locate 'custom postage.' What's going on? The vast majority of my items are listed with Royal Mail 48 T...
Paying extra on top of prepaid label at post ofice
Not sure if anyone has also had to do the same, but I basically sold an item whilst I was on holiday and told my buyer I would post when I returned. All good, and they purchased the prepaid label via Royal Mail with simple delivery. My mistake, but I...
is anyone still excepting orders on there ebay shops?because the ya label dont work
is anyone still excepting orders on their ebay shop?because the labels dont work.
High value item insurance cover?
Hello, I am a private seller, selling some of my collection.Ebay advise me to send a package with the item and give me a postage recommendation but sending it this way doesn't cover the cost of the package via Royal Mail or Evri. How do I select Spec...
Resolved! Defective item returned at my cost as I don't have a printer
I bought an item which is defective. The seller issued a return label online but I have no printer and there was no QR code to take to a post office. As the label was provided by another party , Royal Mail let me arrange a collection ( which suited m...
"simple" delivery can't generate postage label
Hello, I am getting this error message when trying to generate a label for a simple delivery sale: "Something went wrong and we were not able to generate the label." I spoke with chat and they just asked me to try different devices and browsers. Noth...
Resolved! Global Shipping Program Not Working
I've been trying to buy some things from UK sellers. When browsing, I can see the shipping costs. Inside the listing, it just tells me to contact the seller for shipping costs. It is also impossible to buy, when clicking Buy It Now it just says: item...
NO PROOF OF POSTING,HOW DO I GET PAID BY EBAY THEN?
This is concerning me if the labels are not working with royal mail how do we get paid?as its all about the tracking once the customer has go the item it shows up.then you get paid 2 days later.utter ridiclous.
Resolved! Simple Delivery
I am writing to express my frustration and seek your assistance regarding a recent issue I encountered with a shipment that was sent using the ebay QR code provided.I followed instructions precisely and used the QR code to ship my headphones to the b...
Simple Delivery Items Accepted At Post Office But Labels Won't Scan
On Saturday the 2nd I took an item to the post office and while the lady at the counter accepted the package, she said that ebay had an issue with their Simple Delivery Labels and that they weren't scanning. The package has been accepted at the post ...
Post office worries
I’ve taken 3 parcels to the post office this morning all with QR codes tracked 48 simple delivery. The labels printed fine with the correct addresses for my customers. The lady behind the counter said that the system was showing an error with incorre...
Issues with qr codes on Saturday what’s my next step?
Local po was having issues with a number of customers we codes with Royal Mail anyone else has this problem and how can I rectify?thankyou
Resolved! Postage
I have been to the post office to send an item I’ve sold and the post office can’t scan my qr code and are saying there’s a nationwide glitch? Has anyone else had this and how do I get around it?
