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Resolved! Simple post system not multiplying post for quantity purchase.

so i just had an order for 9 items and the simple post system dose not calculate the change in post weight or size, it also dose not allow for multiple post labels, the Ebay rep told me that i had to pay for the post or cancel the sale, this is wrong...

Resolved! How long does it take for a postage-label bought from eBay to register with Royal Mail?

Hi, I bought a Parcel-Force postage label after an item was sold but I forgot about having it colleced from my house as the item is large, I regret this now because on Ebay there was no way to indicate you wanted to have the item collected from my ho...

Resolved! Simple Delivery - Simply A Rip Off

The last two orders I sent out cost more on the compulsory eBay postage label than if I had used Evri's website myself. Makes a mockery of 'free to sell on eBay' and the claim that their postage rates are discounted. In the past, depending on the siz...

How do you list VHS collection that is larger than 20kg?

I am trying to list a collection of VHS tapes for a science fiction series. There are 88 tapes, which will be 23kg in weight. The new simple postage system is not 'simple' at all and doesn't allow for a large parcel. The max for medium parcel is 20kg...

Simple Delivery - won't combine shipping for International sales

Sold a number of items to an international customer. Went to send an Invoice for combined shipping. Can't do so as "Ebay control part of the shipping process" e/g. simple delivery.Buyer could not request an Invoice and ended up paying postage cost fo...

User avatar by • Engager
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  • 4 replies
  • 1 kudos

Currently really hard to send large parcels

I recently tried to send some outsize parcels. It was a really hard and clunky process!There is NO option for DHL anymore (contract cancelled?) so I had to contact ebay support who in turn had to manually change my listing so that the outsize option ...

User avatar by • Visitor
  • 172 Views
  • 0 replies
  • 1 kudos

Royal Mail Online Claim Form

I have just spent ages attempting to claim for an item damaged in the post. The Royal Mail online claim form kept rejecting my entries due to "special characters". I wasn't using any special characters and removed commas, full stops etc and it still ...

Sold an item through GSP using simple delivery and the parcel is oversized for Royal Mail

I have sold some stools and somebody snapped them up from Italy using the GSP. They've been packed in a big box but this is too large for Royal Mail but there doesn't appear an option to change to another courier. I am using simple delivery and selec...

Reduced postage options for sellers

I have recently started using the app on an iPhone 12, from an 8. I have found that when adding a custom postage service for a 2nd class large letter, the only option is up to 100g which is £1.55. I sell cds which fit into the up to 250g category for...

Evri. Oh No. So Long eBay

Well Evri is the final nail. I mean who would EVER choose or trust Evri (rebadged from Hermes who were the previous worst) To be honest I have now lost all confidence in buying from eBay as I know that it will be likely that my item will be late, dam...

User avatar by • Contributor
  • 190 Views
  • 3 replies
  • 2 kudos

What actually counts as Royal Mail proof of postage?

I'm trying to work out the best way to post large letters valued below £15. First I used lockers assuming they'd be safer than postboxes, and then after a run of 5 'lost' items, I found out that using a locker isn't enough to count as proof of postag...

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