UK Seller News: April 2025
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Forum Posts
Click and collect , order not ready!
Hi my order was shipped to the " click and collect" point 18 hours ago by Royal Mail tracking, but I still didn't receive message from eBay about ready to pick up? Anybody know how to fix this issue? Gediminas
Whats happened to the weight for postage setting
I have listed the weight of my items for years and postage policies are based on the weight. Now when i list there is no weight field to fill in. Anyone know whats happened to it? I did have trouble updating some of my postage policies they didnt see...
Two items delivered on separate days to GSP Lichfield, not scanned further for 4 weeks!
So, I have 2 items, to the same buyer (purchased on different days, sent in different packages) that were going to USA via Lichfield. Both are said to have been delivered by Evri. The first package was delivered on the 11th of Feb, the second on the ...
Order should've been posted but was collected instead
Hello folks, I had the option for posting (supported by me) and also collection for my item being sold.Just because I wasn't aware about the politics of collection items and how to do it properly I thought that it was a good idea to message buyer to ...
Royal Mail surcharges for underpaid postage... ???
I have just experienced this issue as a buyer. It is the first time it has happened to me. Not only am I being charged the additional buyer protection fee as per eBay's new policies, having paid postage in full for this item at checkout, I am now rec...
simple delivery...
i've gone to list a couple of items today and the default delivery option has switched to simple delivery. Is there any way to opt out now as its more expensive then going direct to the courier. SD wants 2.94 with evri for a 1kg parcel with insurance...
International postage debacle
Can anyone make sense of this??I sold a small item that was to be sent to Brazil. When filling in the postage options I ticked the Royal Mail 3-7 days delivery service which was quoted at around £19. I subsequently checked at my local Post Office and...
EVRI tracking number on label isnt matching when I try to raise a claim
This is extremely frustrating - EVRI hasn't updated my parcel I've sent to a buyer since March 1st. I've tried to raise a claim through the eBay pack link help with my email and the tracking number but it's always saying the tracking number is incorr...
Royal Mail Label Issue – Different Appearance on Phone vs. Computer
Hi everyone, I’m experiencing a strange issue with my Royal Mail labels printed through eBay. When I open the same PDF file on my phone, the labels look different compared to how they appear on my computer. I haven’t changed any settings, and both...
Yodel Price Increase to £4.09 ?
Have Yodel increased their prices for a 1kg parcel? Previously it was £2.69 and now its showing £4.09 Did I miss an announcement? Anyone else experiencing this?
eBay has changed the postage weights on my items from 2kg royal mail to 20kg. What's going on?
Let's just say I listed something that will go in a Royal mail 2 kilo packet, I've then put in the postage part on the listing Royal mail 2kg, but now almost all of my thousand or so listings eBay has changed them all to a 20 kilogram Royal mail post...
Posting to Italy
If sending goods to Italy I would strongly advise sellers not to use Posta Italia. For your own sanity - they really are a poor transporter, lazy, and could not care. They are paid, delivery is an option that seldom happens. Goods returned stating ad...
STILL no improvement on GSP tracking-Funds held for 48 hours!!
Despite E-Bays claims to release funds 24 hours after being received at GSP, I have an item that was delivered to them by Evri TWO DAYS AGO!!-guess what-they are "still waiting on it's delivery" to them. GSP has got to rank along with DVLA for being ...
Resolved! Unable to find Reference number For packlink
Hello, I am currently having an issue on my seller account.A customer bought an item off me last week and I paid for DPD postage via ebay.It appears to be lost as it's been about a week and the tracking says there is an unexpected issue.I went onto e...
Royal Mail problems at South Midlands MC
I posted several items on Thursday last week but I've noticed that 2 appear to be stuck in the system - both at South Midlands Mail Centre. I assume it's the Mail Centre that's the issue, as all my other orders (T48) arrived on Saturday. Has anyone e...
