Seller News: November 2025
Get the latest news to help empower your business.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
Postage and packing costs, private seller. If it Ain't broke, DON'T fix it!!
I am a private seller on ebay in the UK. In all my time on ebay I have NEVER, EVER used any pre - paid labels for sending items. I ALWAYS post the items in a letter or a Parcel, most usually via Royal Mail. Recently ebay have Imposed this pre-paid la...
Lost eBay parcels posted with Royal Mail
I have a lost eBay parcel which I am trying to claim for through Royal Mail .. I don’t have a valid email address for the buyer .. how do I fill in the form ????
Reduced postage options for sellers
I have recently started using the app on an iPhone 12, from an 8. I have found that when adding a custom postage service for a 2nd class large letter, the only option is up to 100g which is £1.55. I sell cds which fit into the up to 250g category for...
Simple label refund
Spoke to CS, said I need to fill out form to get a refund on simple label refund Filled out form, submit, says there is an issue with my order id. Anyone else getting this error?
Posting via R.Mail "free" collection
I have tried to get a "free" collection from Royal Mail when buying postage through S.D. No Way Jose!! Anyone find out, in simple instructions please, for a dinosaur user, as to how one gets a "free" pick up.BTW at least the cost for books over 750 g...
Has ebay changed its policy or is it me missing something?!
I have been a seller /buyer on ebay for 23 years but have never had a week like this week. It started with a buyer contacting me to find out if I had more than one bra for sale . We agreed to her buying 3 bras for £30 with £3.35 postage . She was the...
Resolved! Was ment to post but buyer asked to collect
I recently sold an item through eBay. The buyer paid and I got the item ready to post. Before I could purchase the prepaid postage label, the buyer emailed saying they were local, asking if they could collect the item as it was needed urgently. I agr...
Parcel heavier than Simple Delivery small parcel
My parcel weighs 2.5kg so should be medium parcel and not 2kg small parcel as per my listing using Simple Delivery. What is the best action to take? Do I just use the label anyway and Ebay bill me the difference and I believe a £1 admin fee? (Am I bi...
Simple Delivery
Is anyone else fed up with the change to Simple Delivery? This is not "simple", it is impractical and can end up with either losing out on incorrect postage or if you go up to the next level of postage it could be more than you would have charged had...
Wrong postal service
I ordered an item from ebay.co.uk a few weeks ago, I went on the tracking option and found out it is currently being held by an Italian postal company in Italy. The address I ordered to is a UK address so I don't understand why my parcel is in Italy....
Shipping and returns to the EU since Brexit – how are you dealing with it?
Hi everyone,since Brexit many sellers have restricted or completely stopped shipping to EU countries. The reasons are well known: customs procedures have become more complicated, shipping costs are higher and, most importantly, handling returns from ...
Royal Mail services
I have sold 3 items, a while since I have sold items. Last time I sold an item, I could use 1st or 2nd class, however, this time I did not have that option.It mentioned about a QR code, which I could not find out how to receive, therefore I sent item...
Has anyone else experienced this? Seller sent me a blank A4 paper after refund
Hi everyone, I had a very strange experience with a seller. I opened a dispute because my item was delayed. The seller eventually refunded me. However, I later received an envelope via Evri from the seller that only contained a blank A4 sheet of pape...
Everyone who uses click and drop may be getting scammed
Dear sellers. it has just come to may attention that there may be a scam being run by click and drop. When paying for post, have you ever had a message during payment which said "theres been an error and you have not been charged"? So naturally you t...
Monitors unable to be bought 2 at a time
Hi, I have 2 monitors for sale. I have been messaged asking why people can't make an offer for 2 monitors. They get the message that this seller won't send to their address. But if they offer for one then they are allowed. Has this happened to anyone...
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