eBay Help
Postage
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

Seller News: December 2025

Check out our latest updates to help optimize your business.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

Play Pause

Forum Posts

Start a conversation

simple delivery

Our local evri drop off shop is no longer going to be an Evri drop off shop ,it was in the Tesco express that we could reach on foot until the label printer machine was taken away ,but it is such a small shop I think the staff found dealing with all ...

Generated a label, but need higher item cover.

Hi, i have generated a label but realised my compensation if item goes missing isn't as high as I would like. Is there any way to cancel tbe label the current label and get a new one? The way the postage works has changed since I last used ebay. Than...

Late delivery

I keep moaning on here but I keep facing problems which I am not really getting help with from customer service. I had a call today into regards of late delivery I tried speaking with an advisor telling them that orders are being scanned in late not ...

Posting 12ft two piece fishing rods

Hi all,I'm selling a number of fishing rods that are 12ft (3.65m) long and break down into 2 pieces of 6ft (1.82m). Currently I offer the rods as collection only as I'm being quoted approximately £45 + VAT to post, which in most cases is more than th...

Royal Mail delivery issues the last few days?

Hi allIs there a known issue with Royal Mail just now? I've suddenly got several buyer claiming item not received, posted the end of last month, 28th, 30th etc. It's really weird, trying to make buyers wait as the items can't have just disappeared! S...

Buyer has not collected their item from the Parcelshop

After recent delays following the Evri tracking issue, my buyer's item finally arrived at the Parcelshop - a week ago. I had kept the buyer informed with updates via messages (on Ebay) and they were acknowledged. After a couple of days of the item si...

Resolved! Customs

Is there a tax on goods from France, as I purchased an item, and when I got to checkout, it was £70 extra. Even when it states free postage.

User avatar by • Contributor
  • 2248 Views
  • 4 replies
  • 0 kudos

No options for return lsbel

I posted an item to a buyer which was damaged in transit. The buyer requested a refund and there is a message on my account to say that eBay have managed it, that they have processed a refund and the item will not be returned to me. So there's no opt...

User avatar by • Member
  • 97 Views
  • 2 replies
  • 0 kudos

Shipping a large poster

I am in the middle of doing my listing and i am at the part where it is telling me what my parcel dimensions are, now my size is not listed but if i was to post via royal mail website it has a postal option up to 90cm length wise (mines is 80cm) Any ...

An in depth guide to dealing with EVRi

The Problem with EvriEvri’s customer service is deliberately hard to navigate. Here’s what you can expect:Their callback system rarely works. If you do get a call, it’ll be at an awkward time and you won’t be able to call them back.Any numbers you fi...

How to select Royal Mail Tube option in Simple Delivery?

Hello, i'm looking to send some things using Royal Mail's 'tube' service but can't find the option in the simple delivery list. The RM 'medium' parcel option only allows up to 61cm in length which is too short for my items ('tube' allows up to 90cm)....

Got Postage related questions? Start here:

Featured Posts

Top