Seller News: September 2025
Read the latest updates to streamline your selling experience.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
eBay Refunded Buyer Despite GPS Proof of Misdelivery on Return – What Are My Options?
Hi all,Just wanted to share what’s happened to me recently and see if anyone else has been through similar, or has any advice. I sold a graphics card worth £360. After the buyer received it, they said it was faulty, even though I know for a fact it w...
Buyer Chose Wrong Postage
Hi All. I sold a Nintendo Switch yesterday and the buyer asked me to send the item today which I did so. They paid for Evri delivery, so I printed the label and dropped it off this morning. The buyer messaged me angrily to say they want it posted by ...
simple delivery
I was not happy with the new simple delivery because I sell crystal glass items which need a lot of packaging but I thought that I would try it so I listed a small item which has sold, Ebay have dictated the postage price and I have printed the label...
Orders combined into one box but have been charge per item to ship them?
I received 3 orders for a total of 5 items of 3 different flavours from the same customer (3 listings, couldn't find the variation button). I've combined these all into one box and printed one postage label. I've just realised that the buyer has been...
Combined Postage / Simple Delivery
Hi, Have they added anything for being able to combine postage with simple delivery yet? I have a lot of listings and don't want to change them to simple delivery until combining postage is available as I could loose too many sales. (I know i can cre...
Royal mail fail
Royal Mail can they get worse.I had a customer report a strange delivery from me confused i dug deeper.She said she had a delivery but she hadn't ordered, The customer name did not come up in my orders list,I asked for photos of what she received.The...
Item never received
I sold a phone and it was sent via EVRI but the item was never received and the tracking code says the idem has been damaged. The buyer has initiated a refund but how do I now claim on the insurance. I can't find any mechanisms in eBay to do this. An...
Resolved! Item I have sold was damaged during transit with Parcelforce
I sold an item that I shipped with Parcelforce 48 that was purchased through eBay (not PackLink) and it has arrived damaged. I have refunded the buyer but how do I claim for the damage? If I try to claim on Parcelforce website it says that if I didnt...
Resolved! Buyers from abroad
Why do I keep getting buyers and bidders from Zambia when I clearly state postage to the UK only?
Postage underpaid by seller
Hi.I missed a delivery of an item and the standard card was left by Royal Mail that they would try again next working day or I could reschedule a pick-up point which I did. The day this was scheduled for, I got a note through my door to say the sende...
Combined shipping Request removed?
Hello All ,Just wondering if anyone else used to be able to request sellers for combined shipments but no longer get the option to do so and have to rely on the seller doing so? (both Mobile and Computer devices ) I feel as though sellers are not rep...
eBay won't let me mark an irtem as despatched.
I sold an item after it had been automatically re-listed, bought my own postage label from Evri and posted it, then discovered that in auto-re-listing it eBay had switched it to its Simple Delivery system from the DIY Evri postage which I had origina...
No longer selling on Ebay due to Simple Delivery
g on Ebay due restrictive Simple DeliveryEbays new system is forcing me to overcharge buyers for postage. I refuse to do this and lose autonomy over how I charge postage.The system is all geared in Ebays favour so I doubt they will ever change it bac...
postage
why when i charge buyer £3.10 for postage i then see evri have charged me £5.46 ?
Resolved! Postage
This new system is not good for sellers at all, I see that Ebay will profit from this fixed cost system and I have found that sorting a problem is a nightmare. I wanted to list an item whereby at auction the buyer would pay the postage, if however th...
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