Seller News: January 2026
Start a successful new year with important updates to help streamline your business.
Forum Posts
Resolved! Inpost locker
Do I need a label on my parcel when posting at the inpost locker? I can't find a definite answer and all I have is a qr code.Thanks for helping.
My buyer was charged an import tax on a UK sale?
Hi guys,Strange one here! I sold a Harley Davidson part to a customer for £60. I strive to keep my customers happy at all times so when I saw I had a neutral I was a little confused.The buyer, who is an extremely nice polite chap, noted that he was d...
Resolved! What can reasonably be expected from a courier?
A buyer says that this item they received from me arrived broken. This is pretty sturdy. I think you would have to make a real effort to break it. What do you think? Am I being unreasonable to expect that it should arrive in one piece?Now, I'm thinki...
Receipts from post office
Hi All,If I buy postage using Ebay , do i have to get a receipt from the post office. If this OK, does Ebay count as my way of getting a receipt if i need one. Thanks in advance.
I choose large letter as postage yet ebay says buyer selected small parcel and wants to charge me.
I selected large letter as the postage option on my listing at £1.55 item sells and ebay says buyer selected small parcel and wants to charge me postage. I checked online and AI says that buyer can't do this if seller selected large parcel, but it ha...
Evri & Royal Mail
Has anyone experienced additional charges on their eBay statement due to postage being marked as underpaid ? Logically, when a seller takes a parcel to the post office counter, staff should inform them immediately if the package is overweight or over...
eBay Needs to Update INR Policy for 2nd Class Delivery
I want to raise an issue that many sellers are facing with the current “Item Not Received” (INR) policy.A buyer ordered from me on 17/11/25, I dispatched on 18/11/25, and they chose Royal Mail 2nd Class.As most sellers know, 2nd Class can take up to ...
Resolved! Combined Postage
Strange one here..Buyer has just won 2 of my items.. and requested a revised invoice for combined postage discountAnyway after explaining about why it cannot be done now under Simple Delivery.. etc. etc..He then requested I send both using both label...
Simple Delivery - Refund on unused Labels, adding Tracking and marking as dispatched
Anyone found a way to get refund on unused SD labels. Ebay struggles to calculate correct delivery charges and I've sent number parcels at own cost. Can see Ebay have taken money for unissued labels, ie no tracking numbers ussued and items showing as...
Ebay showing wrong postage cost for Evri...
Evri have increased their price for a medium parcel to £3.01. However ebay are still pricing it at £2.94 when listing. Ive listed and sold items today that im now losing 7p on. I will now manually enter the £3.01 price, but why havent ebay updated th...
Check your postage prices as Simple Delivery has lots overpriced could be why sales are so poor
Hi Guys. I would suggest every body checks their adverts and checks what the simple delivery postage has been set for you eBay. A lot of my stuff which is either large letter or small parcel appears to have been put as medium parcel at over £5 postag...
seller postage
Ebay have now resorted to forcing us sellers to use their simple delivery which is Evri - the worst delivery co in the uk. The last time they did this I had to wait months for my refund, on labels not used. Goodbye Ebay!
Why is Ebay still charging high postage rates for items weighing less than 100g.
Why is Ebay still charging high postage rates for items weighing less than 100g. It is not economical to sell an item for less than £3 which weighs hardly anything and have to pay almost £3 to post it. I have reluctantly had to remove any item for sa...
Resolved! Postage cost changed from agreed option
Out of half a dozen items I've purchased postage for today, I have one item which has increased from £2.94 to over £5, seemingly without rhyme or reason.The item isn't any larger or heavier than other items I've purchased postage for today, and the o...
Evri messages
Just received a parcel from Evri, arrived intact and on time (yes, really), no complaints. But after it was delivered, they sent me an automated email apologising that the delivery date has been delayed and they will let me know a new date for delive...
