Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Seller protections for deliveries impacted by Storm Éowyn
Following on from our recent post on deliveries impacted by Storm Éowyn, we wanted to give you an update. To help reduce the impact on your business caused by the above weather events, eBay will automatically protect your performance on affected tran...
Ebay Tracking Info Disagrees With Courier Tracking Info
There are many posts about postage Tracking issues and Ebay seem to blaming problems on courier side but in my experience as a buyer the tracking issues are on Ebays side.Example 1. Late December 2024 I made an order which Ebay tracking info for orde...
Ofcom recommend allowing Royal Mail to deliver 2nd class post every other day....
Bit of a kick for sellers (and buyers) now, with 2nd class becoming real slow.... Ofcom officially proposes every other day 2nd Class letters - ChannelX
New selling options not allowing for change of postage costs - Could anyone advise please?
Hi there, hoping someone can help. I've been listing items again recently and see things have changed a little from a couple or so years ago but seem to have changed again in the last week maybe? It seems to have been made more awkward to list things...
Help
I sent the order on Royal Mail tracked 48 the buyers received their order and are happy with it and give me a good review but eBay says that my order has been dispatched but it hasn’t arrived when it has what do I do
Resolved! Royal Mail Special Guaranteed next day delivery before 1pm - worth the cost?
On Monday I posted one item needed for the following day, Tuesday, by RM Special guaranteed next day before 1pm delivery service, together with four items by standard RM Tracked 48hr service. They were all collected at 11am on Monday with confirmatio...
Posting multiple orders to the same client in the EU via RM click and drop
So i frequently get customs purchasing multiple photos from me but paying for each one seperately. On each order the customs has paid the EU VAT. I use RM click and drop. My question is can i combine these order so that they I can send them in one pa...
Size guide for parcelforce 24 ?
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Resolved! Parcelforce
I selected parcelforce 48 for my parcel, buyer was supposed to pay the postage fee which they did but when it came to selecting the label for the postage the price for the postage is much higher. I had to cancel the order as postage costs was far too...
Resolved! Postage
If someone wants ro purchase and they are in Ireland how do I change the postage charge as its a lot more expensive. Do they also have to pay an extra VAT as it comes up. Thank you
sending tracked to Europe
as a beginner-Want to send letter to Netherlands tracked and signed for using Ebay label-what do you do once printed off-can I just post in box I do I have to take to post office
Royal Mail tariffs on Ebay are wrong.
I sold something recently, and the buyer had to pay a surplus on the package, even though I printed and paid for the label through Ebay.Now I've bought something through Ebay, and the same thing has happened. I have to pay a surplus on the postage.So...
Post office print label issue
I usually get royal mail to bring my labels when collecting. Due to not being home all day I decided to opt for the print at post office option. I put the customer initials on all envelopes to identify so they can be matched with the label and a new ...
postage labels being charged for but ive never used this service how to stop ebay stealing from me
Dear Anthony,.IVE NEVER USED THIS SERVICE HOW TO STOP ERBAY STEALING FROM ME We're reaching out to let you know about some recent billing issues that have affected your account, and the next steps.We identified a technical error on our platform which...
Ebay postage services not showing what size parcel they are for.
In the list of ebay postage services the four RM tracked 48 services shown below don't show what size parcel they are for.
Have the Royal Mail density issues been resolved now?
A while ago there was a problem with Royal Mail scanners at Heathrow not being able to x-ray dense heavy items like iron tools etc. I wonder if this has been resolved yet? I have a heavy iron door knocker to post to the USA. Wondering if I should use...
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