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Buying

One thing that annoys me when I order goods on eBay is that I don't understand why some sellers will not post/ship to me, here in Northern Ireland.After all we are part of Great Britain. Some item are not available from other sellers.I am 87 years ol...

Can anyone make sense of this tracking(tracked 48)

I know the 48 is just there to sound good but can anyone make sense of this tracking?, looks like its been out for delivery twice now and given its now 19:35 they probably wont be delivering today. Also will this affect my dsr?, it was due yesterday ...

Return Label after refund

Hi, I started return seller accepted return and also initiated refund before printed return label now status is showing case closed but we agreed that will send the item back please will appreciate if someone can help what to do in this case. Regards

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Delivery issues

I've recently had an issue with a buyer. 3 pairs of earings were sent with tracking. The item says delivered but buyer is adamant that's it's not recieved. I've contacted ebay and uploaded the documents, and was told I was covered and wouldn't need t...

Global Shipping Program

Hi, just sold some books to the U.S. but GSP's own address is highlighted as incorrect with two issues. One that Lichfield is not a city and also that the Postcode dosn't match, suggesting a new one. eg. WS13 8SU instead of WS13 8UR. Contacted seller...

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Evri Delivery

Hoping someone can help me here as this is the first time this has happened to me. I sold an item a month ago and arranged tracked Evri postage. The was posted almost a month ago now and it is still showing at the sorting facility. I cant find a way ...

Is there a way to find the total postage paid each month

Is there a way to find the total postage paid each week/month as I want to know what my postage cost are.I use eBays Packlink and use any of the couriers listed. Is there a way for me to know,How much I spend with each courier as I cannot find it any...

If item was stolen from buyers front step

I've never had this happen to me before but I've got proof of delivery that my item arrived on my buyers front doorstep, that it was signed for. They've come home saying it's not there and that's not their signature. They've asked me to contact royal...

Resolved! The item was stolen after delivery, and now the buyer is threatening to take me to civil court

This is my first time posting here in 11 years of selling on eBay, as I've never encountered a situation like this before. I sold a £100 item and shipped it via Royal Mail 48-hour tracked service. It was delivered with photographic proof showing it o...

Delays at Courier Hubs

I'm waiting for delivery of an order which I paid for on Friday 29 November. It was recorded as arriving at the Evri hub for processing on 30 November. After a week, the status update has still not changed to 'out for delivery.' I sent a query to the...

Parcel left with neighbour

Hi all, An item I sold was delivered 2 days ago by Royal Mail. Tracking shows it was delivered but left with the neighbour. The buyer says they've spoken to the neighbour and apparently the neighbour doesn't have it. What should I do in this situatio...

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