Postage
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US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

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Package delivery size limit

Someone has recently purchased something on Simple Delivery, Paid for Evri. When l hover over ''See Package Size Limit'' it says: '"Avoid extra charges by keeping your package within the size limit selected at listing — up to 1 kg, 45 x 35 x 16 cm.La...

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Simple delivery

Just a simple question here. I am looking to sell something that's worth over £500 on eBay.Before you had the option of insurance through the drop down menus. Do we still have this option, of adding extra insurance with Simple delivery?Sounds of dumb...

Resolved! Postage to Greece using GSP

Hi , how can I check what the cost of postage to Greece is using GSP?I have a potential buyer who recons that the postage to Greece using GSP is over £100 , I have my doubts about this as Greece is part of the EU . The item I'm selling weighs under 1...

simple delivery label

I've had to start using simple delivery, as most people know. But on printing my first label, I see that the full address of the buyer doesn't get printed. Is this usual ?

Simple Delivery Option Vanished

Up until about a week ago (Last week of Feb 2025). New listings were very simple with regards to postage. Simply chose 'Simple Delivery' Yesterday 28th Feb 2025 when posting a new item, there is no simple delivery option. It wants me to choose the de...

Where is the 2-10kg option???

This is the eBay support page for the postage weights and prices for Simple Delivery: Note the 2-10kg option at £5.21 which is great for me as it matches the Yodel price I paid for my 2-5kg parcels and improves on the prices I paid for 5-10kg parcels...

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Buyer has 'lost' the returns label

I am processing a return for a buyer, and manually created a label with a third-party courier and uploaded it to Ebay.Somehow the buyer has 'lost' the label - they didn't download or print it when it was shown - and now ebay has marked the item as in...

simple delivery

Went on ebay 1/7/2025 to find that custom postage has now disappeared. Immediate problems as suspected are: 1). Posting a musical keyboard that is too long for RM . EVRI do not cover musical instruments loss . Ebay say they now cover losses but despi...

Simple Delivery undercharging my postage

I have a listing which is roughly 7kg in weight of some magazines. I want to offer Royal Mail Tracked 48 with signature. I select £8 as the postage cost for my item. (Royal Mail site actually quotes £8.30) Make the sale live and the listing has £2.72...

Yet Another Simple Delivery Complaint. Sorry.

Had a bit of a holiday from eBay and have just jumped back in. I probably sell mostly Blu Rays and CD's from my own extensive collection. I only ever used Royal Mail for postage, choosing to drop off at my local Post Office. Padded envelopes are my p...