Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
Issue with Combined International Shipping Not Working
I am experiencing an issue with combined shipping for international orders. I have set up my shipping policy as follows: UK Shipping: Free on all listingsInternational Shipping: £14 for the first item, and £2 for each additional item. (All the items ...
Tracking
Sold item today and as usual printed my own post office labelDid look into simple posting without generating a label.Problem is other than contacting buyer with tracking detailsthere is no way I can upload the tracking no. to the listing.Managed to l...
Postage
I hate this new update on postage. When trying to relist unsold items I always get a completely blank page when clicking on delivery so cannot relist. When trying to list a new item it automatically puts on Simple delivery and I cannot change the opt...
Postage Policies
Ok so Ebay has changed things again it seems. I sell different items with different weights using either Royal Mail or Evri. Sometimes the item is freepost, sometimes the buyer pays. Also, sometimes it is a parcel and other times its postable. Does t...
Post not combining for multi sale
Hi.Ive noticed that when a customer buys two or more of the same item it does not combine the postage and charges them multiple times. How do I get round this please??TIA
Would eBay update their estimated delivery times?
I did a test post last Monday sending a 2nd class letter to myself. So posting it to my address in my city and it took 6 days to arrive. eBay quote for 2nd class, 1-2 days estimated delivery! With Royal Mail now adjusting 2nd class deliveries to ever...
Resolved! Losing sales because combined postage
Has e bay stopped allowing buyers to combined postage i have a buyer who has won five items but i can't combine postage? Looks like i will be losing sales,
Postage. But I paid!!
I'm not understanding this... The last few sales I could download a QR code which I took to the local collection point and printed a label out. It didn't cost me anything. The last sale I had to pay for 1st Class Royal Mail, yet the Buyer had paid fo...
Contents missing from jiffy bag
Hi Guys This is a first for me, so need advice. Purchased a set of darts from seller, postman just arrived with jiffy bag damaged, and no darts inside. What is my next course of action for me and seller ? Any help is much appreciated
Why does ebay work with packlink?
Packlink is a horrible company with terrible service. They have an opaque structure where it's difficult to even take them to court in the UK, they break their own terms service and there's no way to contact them. They ignore emails through their pla...
Package was put down as letter and is a padded envelope
is there anyway I can change it from a letter to a padded envelope? It’s already been brought and I’ve already brought the postage label please help
Resolved! Tracking says delivered but buyer hasn't received item
Hello,I sold an item and tracking shows it has been delivered but the buyer says the Royal Mail picture shows a house which isn't theirs! Am I correct that it is up to them to take it up with Royal Mail as I have done everything required from my end?...
No Post Office
Hi Iam unable to use the post office in my home town because it has shut down the next one is 4 miles away . I have been using Inpost Lockers that has worked very well . Now I can't buy an Inpost label on eBay. If I buy Inpost labels from their websi...
Postage problems
I sold a high value item and when listing I selected parcel force 48 but put my own cost in to cover insurance for the full amount. Now the buyer has paid, when I try to purchase postage label through eBay it’s only giving me the option to buy a labe...
GSP received item but royal mail tracking not updated?
So I have an issue and maybe this may be part of me being suspicious after my previous experience. I sent an item through GSP via royal mail tracked 48. I checked the tracking number and I see that north west midlands MC received the item on 21st Mar...
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