Postage
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Sellers MUST use a tracked service if they want a refund of an unused SD label fee (er, "probably")

Well, we kept Kat, Dave & Marco busy today, didn't we? I got a reply to my post nearly an hour after the session had ended! Not a definitive one, mind you, but a reply nonetheless - I guess I should at least be thankful for that when some are having ...

User avatar by Conversationalist
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  • 2 replies
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Best Offer and combined postage

I recently sold 2 separate items to the same seller who bought both of them through Best Offer. I wanted to send both items in the same parcel using one of the pre-paid labels, thinking there would be an option to somehow combine postage. When I look...

User avatar by Contributor
  • 76 Views
  • 3 replies
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Resolved! I used a different courier

I had a very large but light parcel to post a few days ago and ended up sending it via a far cheaper courier than the ones eBays Simple Delivery system suggested. The buyer received his item today but now I am left with an Evri label I won't use and ...

Compensation for lost items

Interesting situation. Evri lost my parcel but, as eBay provided the label, they are reviewed as the carrier. the parcel is covered by Packlink ( I wondered who they were!) but you need a GB number to claim. I've never had an email with a GB number. ...

User avatar by Contributor
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Postage

Just don't understand it !! I used to be able to put postage at £1.00 but I just can't put my own postage any more. On review it comes up as £2.71 !!! I've been wanting to advertise numerous items but until this changes I'm stopping using ebay. Am I ...

Resolved! URGENT ebay Simple Delivery is missing the 'small parcel' size, the most used size for clothing

I truly hope eBay look at these posts and can fix this very basic and I believe major problem. The simple delivery size and weight options are missing the size of Royal Mail small packet which is the most used size of packet clothing and small goods....

Simple Delivery… so bad

Just used simple delivery. Words fail me to say how rubbish it is. No choice, rubbish estimating of cost. The use of Royal Mail 2nd Class is diabolical don’t eBay know how unreliable and slow that service is in the UK. Resulting in slower payments fo...

New format - issues with postage options

When listing a new item, the postage format seems to have changed. I can now no longer add a second postage option. Also if I go in and revise an item, all the postage options are removed and I have to reset them. It’s VERY frustrating. The only time...

what have ebay done its like a nightmare,

dont understand any of it cant be bothered to list just getting ripped off with the postage system, who sits in there office and thinks about confusing us all not a pleasurable experience now just cant be bothered, think i will look to sell elsewhere...

Simple

Another ebay winner not do people get paid to come up with this *bleep* why is simple delivery now mandatory and only offers tracked 48 with royal mail up to medium sized parcels i always preferred 24 hour delivery and sometimes send oversize items n...

User avatar by Contributor
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Postage. How to adjust.

I am selling a large amount of 7" vinyl (my own collection). Postage is usually Royal Mail £1.85, large letter up to 250grams. However Simple Postage comes up £2.70 (large letter up to 1 kilo). I do not want to charge this for buyers. I take it the b...