Seller News: January 2026
Start a successful new year with important updates to help streamline your business.
Forum Posts
Resolved! Evri lost my parcel
I sold a brand new motorcycle paddock stand and used the simple delivery method which Evri were entrusted to deliver my parcel. Two days later I received a message from the buyer showing me a photo of the delivered parcel, it was a different parcel a...
Simple delivery- postie not collecting
Twice i’ve selected for the postman to bring a label and collect. Twice nothings happened. I cant even find the buyers address to post it myself.i only use a phone and im not buying a printer. It feels like you’re actively sabotaging a once brilliant...
Resolved! Avoiding Simple Delivery
Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...
Simple Delivery option completely missing
Trying to list various items, however the Simple Delivery box is no longer there. I’m left with custom delivery only.
It was not possible to generate the label. Service not available for the delivery or dispatch from a
Can anyone advise on what I can do to fix this please? It was not possible to generate the label. Service not available for the delivery or dispatch from address postcode. I've printed two labels this morning fine and then I cannot print my last one ...
Combined postage problem when it doesn't cover the cost due to the weight of the items when combined
I have had a problem with a buyer combining purchases which meant the Simple Delivery system did not cover postage due to the weight of the goods, I had to pay over £10.00 extra to post all the items. The buyer refused to cancel the order saying I sh...
absurd recommended Simple Delivery postage for advent calendar
Not sure if to put this under postage or buying!I collect paper/card advent calendars. I bought a couple of lovely ones recently and knew the postage was high, medium parcel 10kg £6.65. Sometimes the calendars, because of size, are medium parcel but ...
Simple Delivery Option Vanished
Up until about a week ago (Last week of Feb 2025). New listings were very simple with regards to postage. Simply chose 'Simple Delivery' Yesterday 28th Feb 2025 when posting a new item, there is no simple delivery option. It wants me to choose the de...
Simple Delivery collections
Simple delivery is a disaster for me and very unclear in the messaging on the App. Booked a collection the text says "Book courier collection for free - no printer required." In the box for collection...I just waited 35 minutes to "speak to an agent ...
I hate Simple Delivery ! eBay now not worth it for cheap + light "large letter" items.
I recently sold some £5-7 items that would have been perfect for "Royal Mail Large Letter up to 100g" (£1.55), with £20 cover included. But with mandatory Simple Delivery they cost a minimum of £2.70 to ship, because of the tracking I don't need ! On...
Postage service I’ve paid for not available where I mive
I’ve just sold an item and listing states postage by Royal Mail. I’ve got the postage label and not sure how but I’ve paid for Yodel (which is not available where I live) and reason my preferences state Royal Mail. I presume I will need to cancel the...
Resolved! Inpost locker
Do I need a label on my parcel when posting at the inpost locker? I can't find a definite answer and all I have is a qr code.Thanks for helping.
My buyer was charged an import tax on a UK sale?
Hi guys,Strange one here! I sold a Harley Davidson part to a customer for £60. I strive to keep my customers happy at all times so when I saw I had a neutral I was a little confused.The buyer, who is an extremely nice polite chap, noted that he was d...
Resolved! What can reasonably be expected from a courier?
A buyer says that this item they received from me arrived broken. This is pretty sturdy. I think you would have to make a real effort to break it. What do you think? Am I being unreasonable to expect that it should arrive in one piece?Now, I'm thinki...
Receipts from post office
Hi All,If I buy postage using Ebay , do i have to get a receipt from the post office. If this OK, does Ebay count as my way of getting a receipt if i need one. Thanks in advance.
