Postage
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Resolved! Evri lost my parcel

I sold a brand new motorcycle paddock stand and used the simple delivery method which Evri were entrusted to deliver my parcel. Two days later I received a message from the buyer showing me a photo of the delivered parcel, it was a different parcel a...

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  • 7 replies
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Simple delivery- postie not collecting

Twice i’ve selected for the postman to bring a label and collect. Twice nothings happened. I cant even find the buyers address to post it myself.i only use a phone and im not buying a printer. It feels like you’re actively sabotaging a once brilliant...

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  • 21 replies
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Resolved! Avoiding Simple Delivery

Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...

Combined postage problem when it doesn't cover the cost due to the weight of the items when combined

I have had a problem with a buyer combining purchases which meant the Simple Delivery system did not cover postage due to the weight of the goods, I had to pay over £10.00 extra to post all the items. The buyer refused to cancel the order saying I sh...

Simple Delivery Option Vanished

Up until about a week ago (Last week of Feb 2025). New listings were very simple with regards to postage. Simply chose 'Simple Delivery' Yesterday 28th Feb 2025 when posting a new item, there is no simple delivery option. It wants me to choose the de...

Simple Delivery collections

Simple delivery is a disaster for me and very unclear in the messaging on the App. Booked a collection the text says "Book courier collection for free - no printer required." In the box for collection...I just waited 35 minutes to "speak to an agent ...

Resolved! Inpost locker

Do I need a label on my parcel when posting at the inpost locker? I can't find a definite answer and all I have is a qr code.Thanks for helping.

Resolved! What can reasonably be expected from a courier?

A buyer says that this item they received from me arrived broken. This is pretty sturdy. I think you would have to make a real effort to break it. What do you think? Am I being unreasonable to expect that it should arrive in one piece?Now, I'm thinki...

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Receipts from post office

Hi All,If I buy postage using Ebay , do i have to get a receipt from the post office. If this OK, does Ebay count as my way of getting a receipt if i need one. Thanks in advance.