Postage

How do I get a postage return label to a buyer that wants to initiate a return ?

The situation is that I sold an item brand new, wrapped in cellophane. The buyer received the item, the buyer then removed the cellophane from the new product, noticed some slight dents (more like small dimples) on the cardboard game box and then wan...

postage question i have second hand clothes shop on ebay , struggling keep postage down under £4

hi per item i send im at least £ 3.40 to send a small item of clothes i want to offer low postage any advice >?does ebay offer cheep postage offers for sellers that have shops like myself ? am new around here just learning so welcome to hear what eve...

Ebay refunded postage cost on something I bought and received about 2 months ago

Hi I received a confusing message from ebay in which Ebay have refunded the postage cost on something I bought and received about 2 months ago. It says; "We issued you a refund for the postage cost of this order.When you purchased, you paid for the p...

Avoiding Simple Delivery

Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...

A little Inpost Help Please

I've been using inpost elsewhere, and thought I'd add to my eBay listings, but I'm a little confused.Is the service on eBay limited to the locker to locker, or can a buyer choose home delivery. I checked the prices on the Inpost app and obviously the...

Royal Mail new prices from 7th April

Just to let you all know it’s that time of year Royal Mail update their price lists. Headline is it doesn’t seem as bad as past few price hikes. 1st letter up 5p to £1.70 and 2nd up tuppence to 87p online price guide here: https://www.royalmail.com/s...

Resolved! Help with Postage Labels Please

Hello, I have an item on eBay for sale, it has 1 bid on it at the moment, there is two days left to the auction, but I realise I have to send it a better way than simple post that I choice, I don't mind to spend the money myself and not at the buyers...

Red box on Postage label

I was not able to generate a postage label. A red box appeared. As the Post Office was about to close, I sent the package by EVRI. at £3.49. Order number 13-12852-74501 . This is to eBay Global UK.My pending payment does not show any postage due to m...

Untracked Items

Why is untracked items seem to go missing and you lose money on a refund But tracked items always get delivered Sellers should be made to send all items over a certain amount tracked I lost over 8.00 on a 25.00 order all because it was untracked Orde...

Packlink prices

Just sold something for £50 but did not use Simple Delivery as I could not see Yodel which is only a short walk.Delivery is £3.91 for 2kg but only protected for £25 so an extra to protect the extra £25 so £6.40 in all.If I used Yodel through my own a...

Resolved! Double refund? Who was refunded

HiHope someone can help! I am a bit unsure. I bought a top at larger than my size and sent it back as it was way too small. The seller said they would accept the return even though there were measurements on it - and I saw when it arrived it had been...

Resolved! What action after cancelling Royal Mail Postage Label

I chose the wrong postage label for an item. Post office did not accept it so I paid the postage personally to the post office for a tracked delivery and got a certificate of posting.When I came back home I cancelled the original label on Ebay's site...

Resolved! How to ensure the seller pays for return postage on a fake item

In the past I have possibly had to return about two items and both times it was because the item was not as described, when I opened a dispute I clicked on what I thought was the correct reason but ended up having to pay for the return postage.A coup...

Massive increase in postal address and registered address difference.

As title says, i am used to seeing a buyers post to address being different to their registered address.But never at this frequency i used to see it now and again, it almost every order now, seem to be far more common than ever before.In the last 20 ...

Resolved! Delivery

I live in the UK, and I have noticed lately big problems with delivering items. I try to pick buyers who use Royal Mail because of the plethora of courier companies. I am used to Royal mail and know when they deliver. So the week before last I bought...