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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

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Seller protections for deliveries impacted by Storm Éowyn

Following on from our recent post on deliveries impacted by Storm Éowyn, we wanted to give you an update. To help reduce the impact on your business caused by the above weather events, eBay will automatically protect your performance on affected tran...

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eBays New Postage Options - no Paypal Payment for couriers

Posting in the hope that eBay staff can offer some explanation as to why you can pay with 'saved funds' or Paypal for Royal Mail when purchased directly through eBay, yet when you change the postal provider to UPS, Evri, Packlink, DPD etc - the PayPa...

Should Private Sellers Covert to Global Shipping or Will it Kill Sales?

Now private sellers are going to have to wait for payment after delivery, what are people doing about international transactions? In the past I have had items held up in customs in Spain for 5 weeks and on average it is 7-10 days to USA. The obvious ...

Click and Collect (Argos) - awaiting two items from different sellers but have not received any code

Hi, I am waiting for two items ordered for click and collect at a nearby Argos. I've not received a code so as things stand I cannot collect either. I did speak to eBay yesterday and was advised to check if the sellers can provide tracking numbers (I...

"Ebay Simple Delivery" not available when i list an item?

When i list a posting, the ebay simple delivery is no longer available. This was available last week for me but now it's not, I contacted support and they made it worse! They changed my seller hub completely now the ebay simple delivery doesn't even ...

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Resolved! Packlink parcels the big rip off

I won't be using ebay's postage services ever again multiple times since christmas i have been ripped off by packlink anyone else been overcharged and money taken from your account.

Postage payments

I was charged £5.46 for a postage label however the other 2 items were only £2.94 I don't understand why one item was more expensive when all 3 items were identical?

What are 'managed shipments'

Read that in Q1 of 2025 all private sellers will have to use 'managed shipments' and it will no longer be an opt in type affair.I thought managed shipments were where you printed the label off via ebay directly, but the same article said that managed...

Resolved! Order will not mark as sent

I keep marking an order as dispatched but it is still showing in to dispatch.Now it is saying overdue but already posted . Just can not get it to clear.

Postage

Hi allSince the system has changed when I generate the postage label I can no longer change the weight / carrier / size - what am I doing wrong.Thank you

ebay collect plus code not received

I bought something through eBay and chose click and collect. I haven't had any issues with it so far, but since my local collection point is closing soon, I had to select a new one. I purchased the item on the 25th, and it was delivered on the 29th, ...

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