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US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

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eBay postage

eBay is now changing postage of items listed months ago, and getting the postage wrong.There is a reason choose Royal mail over Evri for posting certain items.I suggest sellers look at the number and type of items for which you cannot get insurance f...

Mark return request a sent.

Hi all. I received the wrong item from a seller. Seller accepted and provided a return label via ebay messages and said they would send a replacement once they receive the return. When I told them I don't want a replacement, but prefer a refund they ...

Resolved! Combined postage Simple delivery

Help..A regular buyer has just purchased 2 items.So as I always do I gave him free postage on 1 itemTrouble is now have 2 QR/labels of which 1 used on the one with the postage charge.(Not printed the other)Thing is how do I show the other item as shi...

Package Weight Options

With simple delivery the size/weight of packages is restrictive and jumps from 2kg to 10kg for instance - is it not possible to have a weight option in-between these and priced accordingly as anything above 2kg obviously has to got at a more expensiv...

GSP

is there a way to just automatically select countries thatcan be deliver with GSP

Simple Delivery collections

Simple delivery is a disaster for me and very unclear in the messaging on the App. Booked a collection the text says "Book courier collection for free - no printer required." In the box for collection...I just waited 35 minutes to "speak to an agent ...

set postage list

So a long time ago far far away ...........................I had my postage set for countries i did not want to post to as it was a lot less hassle then clicking every time which country to send to or not to send to. Now guess what - that has gone an...

Where's the RM large letter under 100g option?

Stupid Delivery is trying to charge £2.72 for an item I wanted to list that comes in well under 100g Large Letter so would cost £1.55 at the Post Office. Already feeling the sting of a SD label that I'm waiting to be refunded for so trying really har...

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Return address wrong on label

Just noticed when I printed a label, it has incorrect return address on it. Thought I had managed to change this already

Simple delivery evri delivered the wrong package

So I've had a sale go wrong (thanks evri 臘‍) Basically I sold an audio mixer last week, quite a big package, it's was in it original packaging, then wrapped in thick brown craft paper to hide the contents, used the simple delivery system, paid the po...

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