eBay Help
Postage
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

UK Seller News: April 2025

Stay ahead of the curve with our latest updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

IE Seller News: April 2025

Stay ahead of the curve with our latest updates.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

Play Pause

Forum Posts

Start a conversation

Posted an item, but ebay fails to update

I posted and item to a buyer recently by royal mail on ebay however it says that i still need to post it, but when i use the tracking number and go on the royal mail website it says that " An update will only be provided when we attempt to deliver yo...

User avatar by • Contributor
  • 2403 Views
  • 15 replies
  • 0 kudos

Resolved! Is there now no option to add tracking if you dont use the forced ebay option ?

Hi I've sold an item and sent it via RM .And I can't seem to find the option to add tracking .The seller seems to have picked a 3/4 day option via hermes and with how the new scam works with eBay holding money until it's delivered I want to get it th...

Resolved! Collection Code not shown.

Buyer didnt show collection code after collecting the item. And they never show it. What am I meant to do?

POSTAGE

I wrongly input FREIGHT for postage on an item I was sellingThe item has sold but I am unable to input an amount for postage The buyer cannot pay for the item as no postage amount is displayed How can I change to normal postage instead order to input...

Cancel order due to wrong address details.

Hi. I can't buy postage label through Ebay as I have an Ebay massage that says 'delivery address contains invalid or missing fields' in address provided by buyer. I have to post it out by tomorrow. Do I receive a defect when I will cancel this order ...

Simple Delivery Option Vanished

Up until about a week ago (Last week of Feb 2025). New listings were very simple with regards to postage. Simply chose 'Simple Delivery' Yesterday 28th Feb 2025 when posting a new item, there is no simple delivery option. It wants me to choose the de...

Failed tracking

So sold, got payed, packed, off it goes Royal Mail tracked 48hr. I check tracking and all good until it gets to the buyers area, no more updates, delivered positive feedback received, but no confirmation from Royal Mail that item delivered , SO NOW h...

User avatar by • Contributor
  • 443 Views
  • 2 replies
  • 0 kudos

Resolved! Return label

Been refunded seller hasn't replied with the return label it been a week what do I do?

Why is Global Shipping tracking never updated?

Anyone know why the Global Shipping Centre in Lichfield NEVER update their tracking to item received by them? This is especially relevant now due to the wonderful new payment rules. I've had items half way to the USA and confirmation of delivery to L...

Packlink no longer accepting Evri parcels

Just a heads up the Packlink are no longer dealing with Evri parcels. Tried to drop a parcel off at an inpost locker this morning and reference would not be accepted. Contacted Packlink and it seems they dropped Evri from the 26th Feb. Good to let ev...

Postage

I have just sold my first order and printed the label on my printer at home but it is a large letter and my parcel is larger than that and it is not letting me cancel it please any help would be great

Got Postage related questions? Start here:

Featured Posts

Top