eBay Help
Postage
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

Seller News: October 2025

Read the latest updates to streamline your selling experience.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

Play Pause

Forum Posts

Start a conversation

US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

User avatar by Community Team • Community Team
  • 319 Views
  • 0 replies
  • 1 kudos

Resolved! Simple Delivery - when I know the package is too heavy <4kg for what ebay selected for me <2kg

I weighed my package and set up custom postage for it <4kg - the cheapest I could get was Yodel. But when the item sold, I came to a new screen and selected get postage label - expecting to be able to select Yodel. I was immediately taken to the "you...

Shipping to Puerto Rico

I've just had a message from someone in Puerto Rico asking if I can enable them to buy from me. GSP neither includes or excludes Peurto Rico so not sure how I can enable it?

Sending 7 sold items to the one person/address

Hi, I have just purchased my own label from my Evri account to send 7 purchased items to the same address, but there is no way of recording these items as dispatched, how do I do this without using the prepaid label system which I do not want to use ...

Postage refunds

Would like to know why mentors are continuously giving out false information regarding postage refunds. I have sold about 15 items and have offered free postage using my preferred methods which were either tracked 24 or special delivery and have requ...

User avatar by • Contributor
  • 1025 Views
  • 37 replies
  • 6 kudos

Packlink has some cost adjustments on your postage labels

Hi guys, recently we have received several emails from Packlink informing us that our packages weighed more than declared when creating the postal label. Several times we had to prove it by sending a photo of the package placed on the scale. Our last...

Delaying Posting

Quick question to throw out there - just sold an LP and buyer has paid but has asked me to delay posting until 26/08 as he's going on holiday. I'm happy to do this but just wondering if I print the label (I usually use the in-house eBay labels) to ke...

Seller is refusing to send me a return lable

Im fairly new to ebay, especially returns. The seller sent me a different item to what was listed on the listing. I asked for a refund which he refused to give me. asked ebay for a refund and eventually got the message that the seller has accepted th...

User avatar by • Contributor
  • 230 Views
  • 5 replies
  • 0 kudos

When Simple is not Simple for an OAP!

Been away from eBay for a while but have listed a few items again. I USED to be able to add my own RM postage on the listing page based on their sizes & weight now all I see is Simple Postage that shows as an example £5.20 and 2k with a small size. T...

User avatar by • Engager
  • 111 Views
  • 2 replies
  • 1 kudos

No option to post large items

I have items to relist on eBay that are larger than 61 x 46 x 46 cm which is now the maximum I can chose with the new simple postage thing. Can I not sell large items any more? Plus there is only 2 options RM and Evri, I mostly use them. But now and ...

QR code not available, only printing label. No happy

Hello everyone I sold a tea service and it is going to the Netherlands. I had the Standard International package. I was told in another post that I will get a QR code to show in the post office then they will print it and I don't will need to pay the...

Royal Mail Tracking Issue

Does anyone know if RM are having troubles with their tracking app?A delivery scheduled for yesterday on the app didn't arrive and it is still showing the same information that was there yesterday morning at 0549hrs.Another delivery due has the same ...

Update - how do you list anything bigger than 61cm?

This was posted on the UK-News Ebay 06/08/25Good News DHL will soon be available with Simple Delivery We’re working on making it easier for you to send your heavier items, with DHL being added as a new courier option in the coming weeks. This means y...

Simple Delivery Combined Postage Help Please

Hi, I have read a few posts on Simple Delivery including comments that there is a 'good' workaround. Can anyone set out a really clear and basic guide on how to combine postage under the new Simple Delivery. Or signpost this if it already exists. As ...

Got Postage related questions? Start here:

Featured Posts

Top