Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Seller protections for deliveries impacted by Storm Éowyn
Following on from our recent post on deliveries impacted by Storm Éowyn, we wanted to give you an update. To help reduce the impact on your business caused by the above weather events, eBay will automatically protect your performance on affected tran...
International postage debacle
Can anyone make sense of this??I sold a small item that was to be sent to Brazil. When filling in the postage options I ticked the Royal Mail 3-7 days delivery service which was quoted at around £19. I subsequently checked at my local Post Office and...
Resolved! What action after cancelling Royal Mail Postage Label
I chose the wrong postage label for an item. Post office did not accept it so I paid the postage personally to the post office for a tracked delivery and got a certificate of posting.When I came back home I cancelled the original label on Ebay's site...
EVRI tracking number on label isnt matching when I try to raise a claim
This is extremely frustrating - EVRI hasn't updated my parcel I've sent to a buyer since March 1st. I've tried to raise a claim through the eBay pack link help with my email and the tracking number but it's always saying the tracking number is incorr...
Postage
Buyer bought a glass bowl from me over the weekend ,my dispatch time is 2 days and ebay said post by 4th and I posted it yesterday 4th march tracked 48 ,then looking today ebay say this .... Running behind, original estimate was Tue 4 Mar - Wed 5 Mar...
Royal Mail Label Issue – Different Appearance on Phone vs. Computer
Hi everyone, I’m experiencing a strange issue with my Royal Mail labels printed through eBay. When I open the same PDF file on my phone, the labels look different compared to how they appear on my computer. I haven’t changed any settings, and both...
Yodel Price Increase to £4.09 ?
Have Yodel increased their prices for a 1kg parcel? Previously it was £2.69 and now its showing £4.09 Did I miss an announcement? Anyone else experiencing this?
eBay has changed the postage weights on my items from 2kg royal mail to 20kg. What's going on?
Let's just say I listed something that will go in a Royal mail 2 kilo packet, I've then put in the postage part on the listing Royal mail 2kg, but now almost all of my thousand or so listings eBay has changed them all to a 20 kilogram Royal mail post...
Posting to Italy
If sending goods to Italy I would strongly advise sellers not to use Posta Italia. For your own sanity - they really are a poor transporter, lazy, and could not care. They are paid, delivery is an option that seldom happens. Goods returned stating ad...
STILL no improvement on GSP tracking-Funds held for 48 hours!!
Despite E-Bays claims to release funds 24 hours after being received at GSP, I have an item that was delivered to them by Evri TWO DAYS AGO!!-guess what-they are "still waiting on it's delivery" to them. GSP has got to rank along with DVLA for being ...
New format - issues with postage options
When listing a new item, the postage format seems to have changed. I can now no longer add a second postage option. Also if I go in and revise an item, all the postage options are removed and I have to reset them. It’s VERY frustrating. The only time...
Resolved! Unable to find Reference number For packlink
Hello, I am currently having an issue on my seller account.A customer bought an item off me last week and I paid for DPD postage via ebay.It appears to be lost as it's been about a week and the tracking says there is an unexpected issue.I went onto e...
Royal Mail problems at South Midlands MC
I posted several items on Thursday last week but I've noticed that 2 appear to be stuck in the system - both at South Midlands Mail Centre. I assume it's the Mail Centre that's the issue, as all my other orders (T48) arrived on Saturday. Has anyone e...
Royal Mail new prices from 7th April
Just to let you all know it’s that time of year Royal Mail update their price lists. Headline is it doesn’t seem as bad as past few price hikes. 1st letter up 5p to £1.70 and 2nd up tuppence to 87p online price guide here: https://www.royalmail.com/s...
Changing postage costs on multiple items together for private sellers
Is there a way of changing the postage costs on all of my items listed at the same time rather than doing them one at a time? I am a private seller!
Royal Mail 2nd Class Mail
2nd Class Mail is not a reliable means of delivery. I am still waiting for delivery of three different orders, the oldest dating back to 28th of January and the most recent 17th February. I will not purchase anything more via eBay if this is the meth...
Featured Posts
gBnU~$(KGrHgoOKioEjlLme88sBKfdVdmNo!~~_7.JPG "kitty_morrissey"){kind=avatar}
