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Prepaid labels help

I can't generate prepaid labels for 2 of my items, a message keeps saying service not available for the delivery or dispatch from address postcode

Resolved! Returning Seller (new to simple postage) trouble already.

Hi all, it's a been a while.. decided I needed a clear out so started selling again... So, I took 5 parcels up to my local PO this morning, with my phone to scan to QR codes (from the emails) for the 'simple post' (that seems to be my only option) Th...

User avatar by • Engager
  • 515 Views
  • 21 replies
  • 0 kudos

Is Royal Mail slow for anyone else

So ordered two items, one last Sunday sent on Monday, the other Monday sent out Tuesday, paid for express, neither has been delivered yet, one says out for delivery today which won’t come now as posties gone the other tomorrow but I’m willing to bet ...

Simple Delivery or not?

Hard to explain. Firstly I use Simple Delivery even if it is optional. All my items use the SD parcel size recommendation. All my items are tagged buyer pays postage. I have disabled all courier options except Royal Mail as I use their collection ser...

Resolved! Simple Delivery for Business Sellers

Will eBay ever implement Simple Delivery for Business Sellers? I know everyone hates it but I found it really worked for the specific items I sell. It was one less thing to worry about. Has there been any announcements regarding this? Any help or cha...

Bug with postage? Can’t select custom postage

Private seller, and I’m aware eBay are heavy pushing simple delivery but Yesterday I was able to list everything with custom or simple delivery no issue, made about 15 listings with custom second class letter & large letter postage. Today the mobile ...

User avatar by • Contributor
  • 2312 Views
  • 11 replies
  • 3 kudos

oversized parcels - NO delivery service with Simple Delivery

Ebay forgot abut sellers with oversized parcels! i can't select any other service than Royal Mail and Evri but both are not taken oversized parcels at their shops! so how do i can book any other courier through ebay or how do i can setup Custom posta...

I have suddenly had lots of parcels that have not been delivered

No suggestions availablePreviewI have suddenly had lots of parcels that have not been delivered by either evri or yodel. The buyers are not reporting these until 2 months or more after they should have been delivered. Because of this I can not get a ...

simple postage refunds for unused or spoilt labels

As an ebay seller i have used ebay simple postage, however, sometimes labels have been spoilt or unused for which i have requested and received refunds from ebay after using their refund form without a problem. The last three refund requests that i h...

Buyer return

I want to return a valuable item to seller. The return has been accepted by Ebay but they are only offering return labels which don't offer enough compensation. Can I just return it myself using Special Delivery?

Postage not right

Good evening, I am confused... I use Royal Mail Tracked 48 as my chosen postal service and have never used any other than Royal Mail since 2008. Having checked a sale tonight and obtaining the code which I show at the Post Office, but noticed the tra...

SIMPLE DELIVERY - EBAY PLEASE JUST ABOLISH IT!

I can't speak for every private seller but I hope I can for a vast majority or mostly all after some online research.Ebay have destroyed the freedom for private sellers with this dreadful "simple delivery". It does not work, it never will and every s...

User avatar by • Visitor
  • 1586 Views
  • 26 replies
  • 24 kudos

Buyer tried to cancel order as put wrong address

A buyer tried to cancel an order as they put the wrong address however I accidentally generated the shipping label. Now eBay won’t let me regenerate a new shipping label with correct address as it says I’ve already sent it (even though I haven’t!) an...

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