Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
Royal Mail Tracked Services
Could anyone explain how RM 48 is claimed to be a tracked service when it only says”An update will only be provided when we attempt to deliver your item” This is not tracking it is simply proof of delivery.I know Evri have a bit of a poor reputation ...
Delivered but eBay isn't updating?
Hi all, I have a problem: I sent off an order by Royal Mail next day Tracked delivery, and my buyer confirmed that it arrived on Tuesday, and I can see this when I enter the tracking number into the Royal Mail website; it is registered as delivered. ...
Resolved! simple delivery problem
Hi,selling some items that are not high value but weigh under 2 kilos so selected small parcel option.Problem is I have now sold two items to the same buyer which has taken the weight over 2 kilos.EBAY have lumped the two sales together under the sam...
Simple delivery- postie not collecting
Twice i’ve selected for the postman to bring a label and collect. Twice nothings happened. I cant even find the buyers address to post it myself.i only use a phone and im not buying a printer. It feels like you’re actively sabotaging a once brilliant...
Sick of eBay estimated arrival dates
eBay estimated arrival dates, I am truly sick to death of ebay giving customers estimated arrival dates which are always very keen. When contacted which I have done many times I get back that It's all down to the algorithm which is infuriating. Its a...
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
Check your postage prices as Simple Delivery has lots overpriced could be why sales are so poor
Hi Guys. I would suggest every body checks their adverts and checks what the simple delivery postage has been set for you eBay. A lot of my stuff which is either large letter or small parcel appears to have been put as medium parcel at over £5 postag...
Postage
Hello, I have just sold my first item here. Is it possible to change the postal service, once item is sold? I discovered that original one is crazy expensive comparing to local company that ships internationaly
Resolved! Return label
Been refunded seller hasn't replied with the return label it been a week what do I do?
Ebay - Difficulty connecting to Carrier - Royal Mail
I use Royal Mail Simple Delivery - All my sold items when I look at tracking for the past couple of days say " We're having difficulties connecting to this carrier for tracking updates. Please visit the carrier website for the latest tracking status....
BEWARE: eBay Postage Label defaults to Small Parcel for Large Letter items
The eBay postage label system is now defaulting to Small Parcel for small, low cost items which were listed and sold with Large Letter postage. In order to get Large Letter to appear as an option, I had to click on another parcel size and then click ...
QR code /Printed label
I dont have a printer, some sales are coming through with a buy postage option but there is no QR code only a label, so what is the point, might as well just take it to post office as we used to.
QR code
I have sold 5 items to a buyer and had 5 QR codes (each the same). I parcelled up 5 items separately but only 3 of the QR codes were recognised at the post office counter. What could be the reason
Anyone else being overcharged for Simple Delivery postage?
We choose Simple Delivery, seller pays shipping, select the correct postage, which is £2.72 (even though most of the time we should be sending it for approx 87p ) And then when the item sells we see we have been charged £3.38. This happened with rand...
Dispatched (Untracked), Postal service Royal Mail Tracked 48 ?????
I have several times now bought items on ebay and when I went to track them my "Order Details" said: Dispatched (Untracked), But the "Tracking Details" said: Postal service Royal Mail Tracked 48 I don't quite understand how the ebay system can think ...
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