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Seller News: May 2026

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ebay app not working

Im having problems with the ebay app.can get the home page, but when i try to use the app further get error messages "there was a network error" or "try tapping reload to try again"Been like this since yesterday evening. Anyone else having an issue?

Resolved! ParcelForce states delivered and has photographic evidence. Ebay website claims no movement

So it's not the buyer holding onto my money, its Ebay itself. Parcelforce confirms item delivered yesterday. Ebays tracking system appears to be broken. They say the payment will be on hold for at least 8 days as their system doesn't show the item is...

Fake items.

I have been duped. I ordered what was advertised as a Full Set of dentures, as described and shown in the eBay posting. Thee red items sent to me were nothing like the items I ordered and payed for! They resembled fake funny teeth ne might find in a ...

Product recall

I bought an electric item in uk in nov 25.I recently had a message from ebay to say it was recalled for safety.I've emailed Ebay but they won't help and I messaged the seller and they won't reply.Any suggestions please.

theft of ebay item

why can buyer steal valuble item 250 pounds after ebay steal money form sellers card to pay back to buyer, this is theft in british law so i am told ,whos law mathers ebay or uk

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I haven't received the full order

I bought a limited edition watch that suppose to come with a tea set.The tea set was never received, I opened a case and appealed with the same result, case closed because the seller managed to provide tracking number, I did receive the watch and tha...

Sender not paid full postage

I have a leaflet from the post office and take it to my local branch as a sender hasn't paid enough for postage. Am I best paying it then getting in touch with seller or just not paying it and letting item get sent back? I have ordered a few items so...

Sale from 0 feed back account

Hi I have a new business account and i just sold 45 item (all my stock) for around 400£The buyer has 0 feeeback which looks like a new account and ebay is holding the payment. My concern is this a scam as if if i ppst is it likely the customer will s...

Scammed.

Paid for a TV over £430, next day seller emails me to tell me they had put the incorrect postage costs, so the sale was cancelled, I have tried to get through to eBay, no luck there, to action a refund, the seller has relisted the TV with exactly the...

Posting

Hi, can anyone advise me, i have sold a ring, nothing expensive, the buyer has payed £1.55 for delivery, postage says a large letter upto 1kg, so is that a 2nd class postage but just a bigger envolope? Thanks

Return label

I have started a return and the seller has told eBay that he has sent me a returns label however it’s been over a week now and I’ve still not received a return label, I have tried asking eBay for help to step in and solve this but I’m getting no wher...

Postage

Hi Does anyone know how to get rid of the simple postage BS as it is not fit for purpose there is no way to get around. I recently sold something that weighs 20kg and ships in box classified as a large parcel by Royal Mail. I live in a remote area an...

EBays Ridiculous Restrictions While Trying To Purchase SCISSORS !!!

All I wanted was to purchase a new pair of scissors on eBay, simple enough or so you would think but NO !!! Found what would be the perfect pair of scissors that would fit the bill, put them in the basket and went to the checkout to purchase them... ...

Payment

I have recently sold 6 items but trying to get funds is proving a nightmare. Cannot get hold of a real person to talk to. All items have been received by buyer and positive feedback given however they are still not showing as received hence funds sti...

How to report suspicious item

Evening all,There is an item for sale in my vicinity that is suspicious.I only came across it when the need arose to purchase such an item.Initially, i had no reservations about the item, but having tried to contact the seller for several weeks (with...

Payment

Recently sold a bike. Buyer has paid. Ebay has the money. Buyer has collected bike. How do I get the money from Ebay. The ebay site is very confusing and I'm just going round in circles.

Do not use Evri

Don't ever use Evri. Parcels lost says they was delivered the pictures is not my location THE seller didn't even respond at all then ebay vlosrd the case after nearly 20 years with eBay beware they are ripping you off I am stillout of pocket and no g...

Resolved! Buyer wants to cancel order - but the pending funds differ to to the sale amount?

A buyer wants to cancel an order after payment. However when trying to cancel and refund, the full amount isn't available in my funds, the postage charge isn't there. So it's asking me to pay extra to refund the buyer. Is there a way around this? As ...

Scam return

Im writing this post for all new and older sellers who has ever been scammed or may be in the future(as we all know it happens).I want to write here about situation that recently happened to me. Seller with "0" reviews and brand new account has purch...

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Resolved! Missing delivery cost

I’ve received an offer on an item that I’m happy to accept. When I go into review offer it doesn’t state delivery costs just the amount offered. Does it appear later, doesn’t look like it does. I also noticed the buyer is from Germany. My postage on ...

Buying

I’ve seen a bike but worried about paying over £800 on an item I’ve not seen in person. What If I go to collect and it’s not as described or damaged

Matt

I purchased an expensive mattress it was in a poor condition although described has new, the buyer was abusive and rude. Buyer told me that he would collect on the 28/1/26 at 11.00 hrs, he did not arrive and we kept contacting him, the next day he to...

Ebay Postage Labels Error in earnings

Hi, Not sure if anyone can help with this, but in Ebay earnings the postage Labels that I have purchased via Ebay aren't all showing, therefor the earnings isn't reflecting the true amount. The only correct postage labels are the ones in the last 90 ...

Charged twice

I sent an offer to a buyer for an item which they accepted, i didnt have sufficient funds in my account so i transferred some to the account, i then payed for the item but for some reason was charged twice by ebay for the same item what do i do?

Feedback score not changing

Don't know if anyone else has this issue but I've noticed, although I have had over 1000 positive feedback scores from Sellers I have bought from (I don't sell on eBay) my feedback score has remained the same for over several months. Why is it not up...

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Cancel a scam item

how can this be allowed? The pic is of a phone case, I bought it and now she’s saying that’s just an example. there’s no way to cancel myself for the actual reason I need to cancel. why is there no “item not as described” or something like that!    

Resolved! Escalation request – customs

I am requesting eBay’s assistance to resolve this case.I received an item that was not as described and provided clear evidence showing it does not match the listing. As the item was shipped from outside the UK, I incurred customs and import charges ...

Seller blocked me

Hi, The product arrived and didn’t work. I contacted the seller who said they would send out another. They strung me along until I was timed out to raise a dispute/ ask for a refund. Now they have blocked me. How to I contact EBay to intervene. Thank...

Why are eBay charging my

Why is ebay deducting a £1 every time I make a purchase via PayPal. I make a payment that comes out of my bank account via PayPal and then at the same time £1 is being deducted by PayPal for ebay. Has this been happening to anyone else or has my acco...

Potential Scam?

Looking for some advice regarding selling. I’ve been absent from selling on eBay for some time but recently came across some sealed Pokemon TCG items in my loft that I purchased many years ago which are of IMO significant value (to me atleast) so too...

Simple delivery

I have posted an item through Royal Mail large letter with proof of postage instead of eBay’s new simple delivery option. It is still showing that I need to dispatch item as I cannot mark as posted in the drop down box. I did contact eBay but was tol...

I purchased an item that arrived damaged. I want to keep the item as it can easily be repaired but

I purchased an item which arrived with the motor damaged. It can easily be repaired and I have ordered a new motor for the clock. The seller says it is not their problem as Ebay organise transport. I would like a contribution towards the repair cost ...

Buyer claiming item was damaged

Buyer is claiming the Xbox series X spare parts fault unit only sold on eBay arrived damaged. Unfortunately for them I packaged it on CC CCTV and I took my own videos. There is no way on earth for this thing was damaged. I need to contact eBay to sha...

Paying

I have changed my Monza card and thought I have added the correct one but bought something it says paid but money hasn’t come out the account?

Not received item or refund

I bought an item in November 2025. Never received!I started a case and was told by the seller I would get a refund.I never got the refund and now ebay have closed the case.I am meant to have buyer protection.I do not use ebay and never will again.How...

Parcel

I posted my parcel using evri .When i went to track it it said item has been picked up or words to that effect to cut a long story short they have lost it.I have refunded the buyer. I have tried to get a refund but cannget past their chat bot who kee...

Import

Hi, i purchased an item from ebay but they want from me to pay an import fee but this wasn't mentioned anywhere. What can I do in this situation as I don't want to pay this fee

Resolved! GSP Purchase - UNDELIVERABLE - RETURNED TO SENDER

Hi All, Had a search for a solution to this issue & cant find one , so I wonder if anybody can offer some advice. I purchased a lot of old game carts from a private seller in the U.S. (using the global shipping program) They were dispatched in good t...

Postage

Hi I just used the suggested postage option without checking that eBay had got it right. It didn’t (my fault for not checking!) but it is 21kg so what are my options please? Thanks Andrew

Collection

I have bought an item for collection, the seller isnt responding for me to arrange collection and I cant see how to contact ebay for help

Fake Lego Sets

Ebay seems to have become rife with fake Lego sets. I would not mind so much if this was clearly displayed, but the sellers use both the LEGO name and set name in the title. Only in the description does it state 'Lego-compatible'.I raised a complaint...

Ebay wont let me bid

I want to buy a chisel .I need a credit card to prove my age. I dont have one so i cant bid. However i can sell the same chisel,no-one is asking my age.(i'm 66)

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Scam buyer

I've just had a post removed because of the 'naming & shaming' rule. So here it is with the name removed - and now it's not a very useful post at all, other then sending a message 'be careful out there'. I was very nearly scammed out of £1000 by an e...

Ebay expecting an 85 year old woman with mobility problems to find a DHL depot and walk. Cannot do

I made an arrangement to return a wig that I had purchased from the USA for a now deceased person. Seller had already dispatched the wig when I attempted to cancel the transaction, but stated that they would take the wig back back and refund. I start...

Resolved! Multiple accounts on ebay

Does ebay allow to have more than one active accounts ? I have one account that i use normally for buying and sometimes also list items on it for selling. Now i want to have a separate account solely for the purpose of selling. Is it allowed to run t...

Resolved! Shipping address Heathrow

I've sold an item to someone whose registered address is Hong Kong. When I try to print a label it is to an address at Heathrow international trading estate. In fact it's not really an address ZTO A20950. And when I try to print the label it says add...

Resolved! eBay Meetups

Keen to know if there will be a similar event running for private sellers who are hoping to learn from business sellers? These community forums are a bit dead in 2026 - and was very disappointed to not be able to go to one of the meetups this year, a...

POstage with ebay simple system

Why when the cost of post covers ebay for £75 but only covers me for the item sold on ebay.? eg If the buyer wants a 2nd or 3rd item of £12 each in value how can I send the 2nd or 3rd item with the first, ie 3 items £36 plus post say £40 ish? If parc...

Resolved! Return label problem

I have a Royal Mail pick up arranged for Friday 30 Jan for a return and requested the label to be sent to my email. The email arrived and there is a button, "print label" when I click on it, it takes me to the return details on the eBay web page wher...

I want an immediate refund

Purchased a phone on buy it now, listed as new unused. After buying the seller marked as dispatched and then told me the phone was refurbished and showed photos of scratches on screen. She said she would get fixed and re list??? I told her I wanted a...

exploding battery

HiI bought a 6V motorcycle battery back in October, the battery doesn't come chargedI filled the battery with acid to the required levels, some days later the battery had lost some of its chargeI put the battery on a slow charge.Within minutes the si...

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Resolved! increasing sales as cheaply as possible

Hi everyone.I was wondering if you could pass on any information as to how I best increase my sales without spending any money. I tried off site promotions but they cost me more than I had coming in from sales, and the sales dropped off so I ended th...

Item not received - ebay is not willing to help

Purchased an item on ebay, seller is based in US. I received a notification to say my item is delivered, with a picture to 'proof' an item is left by the entrance to the building. I was at home all this time.An hour later I received a 'delivered' not...

Invalid Postage Policy

"Looks like something is missing or invalid. Please fix any issues and try again." I had this issue when trying to "sell similar" previously with other users reporting the same error, now this message is appearing when I try to sell an item from scra...

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Return

I've had a return, returned back to me by the royal mail marked 'refused eBay scam'. I've had my money returned, I'm confused but should I be concerned.

Not honest seller

Hi I bought an item from a seller that was faulty, I have been promised that the item was under original warranty so would get replaced. My mistake for not returning it but I trusted the seller, he was very responsive promising he is dealing with war...

Collection code

Customer has paid for delivery but collected in person. She has not given me the collection code and is not responding when I request it.

bought a jacket

I bought a Moncler jacket about 4 days ago , paid for it , it was supposed to be sent to the Authenticity Guarantee , Seller then sends me a shady message about the jacket being a 1-1 replica , i said cancel it then . Think i 4 days down no customer ...

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Tracking number

Hi, could someone please help me change a tracking number on an item that’s already been delivered? I sent item but did not use the prepaid label as I paid for postage myself so item would be delivered next day. The item lhas been confirmed as delive...

Resolved! If I end a listing early to the highest bidder, who pays the buyers protection?

If I end a listing early to the highest bidder, who pays the buyers protection? If I go to the option to end the listing I get two options, "sell to highest bidder for xxx" or "end listing early and cancel all bids" In the example below does the bidd...

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Resolved! Ebay shows imaginary multipack product

Hi, I have been an ebay seller for many years. I have noticed that eBay seems to incorrectly create multipack offers for some of my products. For example, I have a product listed here: https://www.ebay.co.uk/itm/143664092518 VIta Coco 330ml As you ca...

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Unable to pay off old balance

I have an outstanding balance to pay off so that I can either sell again or Leave Ebay. Ive been told to click on a variety of links and wait 3 full working days and have done all of that and still got nothing. Ebays System cannot handle the paying o...

Wrong Address

The buyer is using some kind of pre print labels but it's giving him an old address. I've updated my address, again, but the bot is saying I need to cancel the order and buy again. How do we do this?!

Posting a USED item

Hi, I’m trying to sell a used item and have done many times before. However today it gives me three options, all NEW items, with or without labels attached etc and NO mention of a Used option!

Sale of diamond ring to the US

Hi, I recently sold a gold diamond and sapphire ring and sent it through GSP to the US, but it was seized by Customs for being in the "restricted item category" without further explanation. I then heard back from the buyer saying that apparently I ne...

Can a private seller sell food?

I have seen private sellers listing boxes of chocolates, and the food policy says business users have to be registered to sell food. Are private sellers allowed to sell food such as chocolates and coffee which are within date?

100 extra listings

I pay £19.99 a month for an extra 100 listings on Ebay.Today I was refused when I asked for refund as I had not used any of the listings in the period Jan 1 2026 to Jan 31 2026.Why I asked for refund is because I am suspended and can't list anything....

PayPal payment successful but eBay say it failed

Hi all, I won an auction for a PC - the total was £152 including postage. On Saturday morning, I paid on the eBay app with my £12.18 eBay balance and the rest from PayPal pay in 3. I got confirmation from PayPal that the payment was successful and an...

Token code

Can anyone help i carnt seem to buy anything or look at anything on my account say no token code. Can anyone help thank you 栗‍

Resolved! Faster payout criteria reset to zero

I was so close to hitting the criteria. No cases, well over 10 orders and about £135/£150 of total sales last time I checked. But yesterday everything reset back to zero. Has anyone else had this? I've had my account since 2002 but only really starte...

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I cant view all the items that I have listed

I have just been checking some of my listings as general activity has dropped. If I search in my listings for a particular type of product, I can see I have 49 listings. Then when I go into ebay and I search for these products and arrange them by pri...

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Resolved! Listings not auto renewing

Hifor the past few weeks, after the first 7 days have passed on a new listing, they are no longer automatically renewing. All items seem to go into the unsold category and I have to manually relist.Thanks

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Refund

How do I return an item after the seller rejected my request and I’m contacting the seller and he doesn’t answer and I can’t get help from eBay customer support directly what to do thanks

the customer near me

A customer who lives near me purchased the item online and came to pick it up himself, even though he paid the shipping costs. How should I report it? I still have the sale pending because I can't ship the item the customer has already picked up.

Seller performance

In November 2025, I received a performance-related email following two negative and one neutral feedback. In my opinion that's one side how its handle and seller penalised, despite requesting buyer to reconsider the review. 1. One buyer raised a conc...

Resolved! Selling

I am trying to relist Two cosmetics (foundation) that I bought of eBay to resell as they are the wrong shade for me but eBay have removed themthey are genuine and are new it was ok for me to buy them but not to sell this seem unfair

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Help

Hi, I bought a pickup item and thought she could ship it to me, the price was good. After I paid, she told me she couldn't ship the package to me, claiming she didn't know how. We agreed to cancel the order, but more than 4 days have passed, and she ...

Sale destinations

Hi - I have an item listed for sale in UAE which someone wants to buy in UAE. However, eBay is showing the item as ineligible for sale in UAE. WHY?

M&S Floral print HIGH NECK LONG SLEEVE DRESS SIZE 12

I bought a dress based on the photograph which showed the length of the dress on the model as a midi. When the dress arrived it was a maxi length to my ankles, even though I am a tall person. The purchase was covered by eBay price refund. I started a...

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labels

do ebay charge you for a postage label when an item is sold even if you dont use the label.thank you.

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I get SCAM

Hello everyone, I really need some advice.I was scammed: instead of a phone, I received an empty envelope with only some papers inside.I immediately opened a ticket with Lloyds Bank, and they refunded the money the next day. Unfortunately, I didn’t n...

Troublesome buyer

Heloooo everyone, need to vent lolBeen on eBay for over 20 years, 800+ positive 100% feedback, equal between selling and buying.Sold a customer ...0 feedback a product on 17 Dec last year promising I'd try and get it to her by Xmas.It arrived Christm...

DPD QR Code Scanned Twice

Hi, looking for advice if anyone can help?Really stressing about this situation. I had two parcels for the same eBay order, same buyer, same address. I bought two separate Packlink (DPD) labels, each with its own QR code.However, at the parcel shop t...

Royal Mail Tracked 24 postage option states 2-3 days delivery on my listings?

Hi there, just wondering if anyone knows why this is happening for this postage option? My handling time is same day dispatch yet on the postage options, standard Royal Mail, Tracked 48 and Tracked 24, the system tells the buyer that all methods take...

Deleted items

EBay in their wisdom decided to delete over 100 items from my page, the reason? Because I couldn’t upload my identity documents through their portal. It wasn’t for lack of trying it was due to their portal not accepting it and rejecting it every sing...

Unethical Seller

Posting this to document what happened today and to warn other buyers to protect themselves. I purchased an item because the original listing clearly stated it was unopened. That description was the sole reason for my purchase. When the shaver replac...

Seller issues - payment processing

hello all, seller here! I sold a two items after accepting offers. Both offers were from the same buyer. one item has been processed and should received payment after collection.HOWEVER, the second item is still showing as ‘active’ when I access acti...

Cancelling an order

Item sold to me marked as collection because seller could not work out postage through eBay. in fact seller said they would post the item themselves and the purchase price covered this. however they refused to post until I sent the collection QR code...

Sold item still showing in Orders

Hi,I sold an item which has been dispatched and delivered on 8th Jan. Buyer has paid and i've received the payment. Buyer has also left positive feedback. However it's still showing as within "Orders" within my selling summary. It does show up in my ...

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Simple Delivery Postage Label Mix Up

I had 2 orders on the weekend. A lipstick & a satellite cable. I packed them ready and booked the postie to bring the labels. The buyer of the lipstick then requested cancellation Sunday teatime, I agreed & eBay sent me an email saying all was cancel...

Verify bank

I’ve been an eBay member for 24 years and returned to selling a year ago after a long break. Out of the blue yesterday I was asked to verify my bank account despite multiple payments being made to it every month. The link opened in the eBay app and I...

Cannot contact seller??

Hi all, I recently purchased a speaker on here. It was refurbished, dodgy charging but just charged it at a certain angle. Now, it will not charge at all, and has essentially been faulty from the get go. I've tried to contact the seller, but when I t...

Called dishonest

After selling and buyer for 23 years I recently was called dishonest by a buyer as I had to cancel and refund an item as I could not find it.The buyer had recently tried to get a reduction by sending me a private message,also a rude message about whe...

Invalid Shipping Package

I am getting a warning message of "Invalid " when trying to edit the quantity of some of my products. This only applies to a select few products, not all.There appears to be no error in the item description so was wondering if anyone else has experie...

Delivered item stolen

Hi I sold an item which was sent and delivered to the buyer . I received the message to so item delivered but the buyer is saying that the delivery driver left it in a bush at her house and it was stolen and that I need to chase the delivery company ...

Changing postage costs & sizes

Hi, I am new to business selling on eBay (been a private seller for years) I am trying to list a new item and cannot find how to change from small parcel to large letter. I don't want to list it because eBay will charge £3.55 for postage instead of t...

item and delivery query

There is an item I want and he will include delivery after chatting, in the ad and adjusted price accordingly (item £99 and delivery £100). Anyway hes done it but nowhere does it say include delivery apart from messaging , am i covered if i buy?

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Swithcing items in orders

Hi, I ordered two 40cm deep 100% cotton sheets via ebay. They sent two microfibre sheets that I do not want and will not use. After much haggling, they have issued a refund for one sheet so still owe me a further £10.99 for the second. I cannot get a...

Unclaimed Item

I sold and sent an item over a month ago.An attempt to deliver was made and then taken to a collection office.As it wasn't collected by the buyer for several weeks, it has now been returned to me.I have had no response from the buyer since I sent it....

Unused eBay SD postage

I sell using custom postage, works fine for me, but recently an item I sold was done so using SD ( I must have not changed it when listing). This was sold to a buyer who purchased 3 lots in total, so I put them in 1 package, refunded one lot of posta...

Impossible to contact Ebay with problem

I purchased goods from a vendor as vendor offered Royal Mail carriage. Vendor despatched by EVRI, which is a breach of distance selling law. I complained to vendor, vendor apologised and promised a 50% refund as compensation once I received the goods...

Seller refusing refund

Hello. A seller is refusing to refund me although they’ve admitted liability but they keep going on about they’re awaiting a response from the factory for the last month and trying to find a way to contact eBay customer services on the app is impossi...

cosmetic violation of policy-do not understand why

HiI posted this item which I have had on sale before without issues. However I relisted it as a new ad and I got a message frrm ebay saying it is violating a cosmetic policy and I don't understand why. I have removed it.There are other items the same...

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Phone scam

Can any one help me how do I stop being scammed buying a iPhone I understand that eBay have a 30 day money back guarantee but what’s if the seller reports the phone as stolen after 30 days selling it to you your phone gets shut down by someone else c...

How did packlink get involved in my sale.

HiI have recently sent a ceramic moneybox, which arrived broken. When I claimed through ebay it would appear I had sent through packlink, which I vowed to avoid some years ago. No idea who this has happened I either use my own custom postage or simpl...

combined orders plus postage to the US

I have a buyer in the US who wants to buy 2 items. We have agreed postage plus US customs tax. I thought I could invoice her but I can't see how to do this. Where is the invoice button?Also I also have a bid on one item. Can I cancel this without get...

Promot

Hi, I have a question about Genral Promote.As you can see in the pictures I have two campaigns and I also have 7 items I divided into these 2 campaigns. and items promote range from 15% to 25%.Why one of the campaign reach more viewers Like the other...

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Resolved! I rejected a return request and Ebay still paid out

I sold a low value item to a buyer with a zero rating. The listing had full details and photos of the item and was listed as no returns. When the buyer received the item they messaged me saying they wanted to return the item as it didn't fit there eq...

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Log in alert

Hi when I logged in the other night it said someone from the North East of England had logged in, when I live hundreds of miles away from that location. I changed my password, and logged in tonight but I received the same email. Is it something I sho...

Resolved! Feedback from buyers

Please can someone help me. I have been left negative feedback from a buyer who did not actually buy something from me. The order was cancelled as he did not want to pay for the import fees as he was overseas. We agreed to cancel the order and it was...

Eero

I bought 3 Eero Pro 6E routers from a seller on EBay. They worked for a few weeks and have now stopped working. They have been blocked by the ISP that originally supplied them. The seller will not respond to my messages and requests for help. Anybody...

when I kick the keyword "Contact seller"

I get this message, why ?{"error":"auth_required","reason_code":"role_upgrade_required","signin_url":"https://signup.ebay.co.uk/fpa/upgrade?ru=https%3A%2F%2Fwww.ebay.co.uk%2Fcnt%2FViewMessage%2FgetConversation%3Freference_id%3D389530626264%26other_us...

Resolved! Will postage labels 100% be refunded if uused and you submitted the form as a seller?

Hi I'm a seller and I recently bought 8 labels from royal mail using eBay simple delivery but the post by date will be before my dispatch time so I refunded the 8 of them and still haven't bought any alternative labels outside of eBay yet since I wil...

bike box posting uk

HelloI have sold a bike through eBay (UK) and the purchaser chose the simple delivery option.I have downloaded the label, but I now realise that I didn't edit the delivery options before the listing so as to accomodate the large dimensions of the box...

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Authentication process

Have you sold any designer stuff recently on Ebay? I'd be very surprised if Ebay is selling much because their authentication process is just based on one person's opinion!Recently a Chanel top was passed as GENUINE Chanel but that one person's opini...

Customer buyer after 5 months want full refund or another turbocharger for free

Customer aftre 5 months send me turbo for investigation and turbo was hitted by the carbon from the engine we sended pictures and customer confirmed and was agree on the phone that we will accept mu godwill gesture and we can repair this turbo for fr...

Dispatch - My Choice Not an Option

Not used Ebay for over a year to sell anything. Sold an item for £20. Got paid so packed item promptly and took to Post Office - walking distance. Paid £3.50 cost. Only when I returned and tried to Update Order Status to Dispatched that I found I had...

Refund

Hi Would appreciate any advice. I purchased a signed photo - it arrived damaged and the seller acknowledged that the item had been damaged before sending. I opened a return request and ebay sent a label for me to return it. I then received a message ...

Suspect fraud

Helloive had 30 emails from Evri saying ‘Thanks for dropping off your eBay Seller parcel on Monday 26 January at 12:14.’ All with different tracking numbers. They were dropped off in Southport. However I have not sold any items on EBay recently or dr...

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