20-04-2025 5:59 PM
Hi I am trying to create custom diamond art that will ship to me from china
the shipping to me is roughly 4 weeks
I can’t seem to make delivery times longer
I have changed address in settings where items ship from in china but I still get 1-3 days
I have said in listing postage is up to 30 days due to the custom nature of the item.
any help or advice please
20-04-2025 6:48 PM
I'm not quite clear on what you're trying to do here.
The longest dispatch time you can set on a listing is 40 days.
Are you having items from China shipped directly to you first?
20-04-2025 7:02 PM
20-04-2025 7:07 PM
You won't be able to set this up correctly on an iPhone, do you have access to desktop?
I'm also not quite clear if you're having the pictures sent to you first, and you then send them on to the buyer?
20-04-2025 7:12 PM
20-04-2025 7:53 PM
Sorry, I'm still not clear what you're trying to do here, you'll need to explain it so I can work out best way to move forward.
So, buyer orders something from you, is the item then sent to you or direct to the buyer? You need to have an eBay business account, and you also won't be able to give a buyers address to the company you're using to make these custom items without their permission, that breaches data protection.
It doesn't appear to be a very workable business model to me?
20-04-2025 8:16 PM
20-04-2025 9:03 PM
Okay, that's great, thanks.
So, you'll be shipping from a UK address and just need a longer dispatch time to give the manufacturer time to get the item to you and for you to then get it to the buyer.
You can set a handling/disptach time up to 40 days. Scroll down to the bottom of the listing tool to the Preferences section and select the pencil icon to edit the handling time:
Then from the dropdown menu select your handling time.
20-04-2025 10:43 PM
adding to the advice already given -
you will need to register as a business seller.