Seller News: July 2025
Build buyer trust and discover improved seller tools with our latest updates.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Avoiding Simple Delivery
Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...
set postage list
So a long time ago far far away ...........................I had my postage set for countries i did not want to post to as it was a lot less hassle then clicking every time which country to send to or not to send to. Now guess what - that has gone an...
Simple Delivery collections
Simple delivery is a disaster for me and very unclear in the messaging on the App. Booked a collection the text says "Book courier collection for free - no printer required." In the box for collection...I just waited 35 minutes to "speak to an agent ...
Anyone else being overcharged for Simple Delivery postage?
We choose Simple Delivery, seller pays shipping, select the correct postage, which is £2.72 (even though most of the time we should be sending it for approx 87p ) And then when the item sells we see we have been charged £3.38. This happened with rand...
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
Where's the RM large letter under 100g option?
Stupid Delivery is trying to charge £2.72 for an item I wanted to list that comes in well under 100g Large Letter so would cost £1.55 at the Post Office. Already feeling the sting of a SD label that I'm waiting to be refunded for so trying really har...
issue with generating shipping label
i have been trying to generate the shipping label for my orders this morning but have been getting this message It was not possible to generate the label. An unexpected issue occurred while processing your request. Please try again shortly. has anyon...
Return address wrong on label
Just noticed when I printed a label, it has incorrect return address on it. Thought I had managed to change this already
Simple delivery evri delivered the wrong package
So I've had a sale go wrong (thanks evri 臘) Basically I sold an audio mixer last week, quite a big package, it's was in it original packaging, then wrapped in thick brown craft paper to hide the contents, used the simple delivery system, paid the po...
How do you Get a receipt for any type of postage on Ebay looked everywhere
How do you Get a receipt for any type of postage on Ebay looked everywhere
Resolved! Simple Delivery - Not simple
I have had to cancel 2 orders recently because of Simple Delivery issues. In the first instance the buyer purchased 2 items after I agreed a discount with them. Unfortunately they didn't combine the items in their basket. This meant I had to pay for ...
Next Day Delivery Not Showing – How to Fix?
Hi, I’ve set our delivery date to Next Day Delivery, but the listing still shows a 3-day delivery time. Could you please let me know how to update this?
Postage Label not generating error - It was not possible to generate the label. Something is wrong.
When I click the "Get Postage Label" to generate a label or QR code the below red box error shows;"It was not possible to generate the label. Something is wrong. Please try again later."This is happening on each of the 3 items I have sold and it happ...
Resolved! Return label
Been refunded seller hasn't replied with the return label it been a week what do I do?
BUSINESS RESELLERS BEWARE - Royal Mail claims for loss/Damage - Will only pay the actual cost
Royal mail are now stating that you have to prove what an item cost you and that is what they will compensate you in the event of them losing your item. Eg buy for £10 sell for £20, they will only give you £10 if they lose/damage your item. If you do...
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