We understand that the recent announcement regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We remain committed to supporting you through these changes.
What’s happening?
- 1 August 2025: New tariff rates scheduled to go into effect on August 7, 2025
New tariff rates will go into effect on August 7th. See the official government site on presidential actions for more information.
- 29 August 2025: All imports into the United States, regardless of value, will be subject to duties.
- Duty rates depend on:
- “Country/Region of Manufacture” (country of origin)
- Item category
- Declared value
Shipments sent via postal services may temporarily be charged either the exact tariff rate or a carrier-specific flat fee (available only until February 2026). Expect longer customs processing times as the new rules take effect.
What you need to do
Our commitment to you
- We’ll auto-adjust late-shipment metrics when valid tracking shows customs-related delays.
- Any defects and negative feedback linked to tariffs or duties will be removed.
- Our seller-protection team will continue monitoring carrier performance and customs hold times.
Leveraging our Global Shipping Programme
Our Global Shipping Programme remains reliable, ensuring consistent service to the US and over 100 other markets worldwide. Using our Global Shipping Programme means we handle the process for you and your buyer. Your buyer will see a price that includes all tariffs and fees.
To get started, all you need to do is opt in via the Global Shipping Programme preferences page, then input “Country/Region of Manufacture” (country of origin) into your listing aspects.
Frequently asked questions
How will eBay protect sellers?
We're taking proactive steps to protect our sellers by adjusting late shipment rates and removing associated defects when valid tracking indicates delays caused by shipping issues. Additionally, we’ll remove negative feedback related to tariffs, ensuring your reputation remains intact.
Can buyers cancel or return because of tariffs?
Buyers remain responsible for duties and fees, and sellers are not obliged to accept cancellations or returns due to tariffs or customs charges.
What if a buyer does not pay duties or fees?
If buyers fail to pay tariffs, associated fees, or provide the required information to carriers, they generally will not receive their item. The subsequent handling of the item depends on the carrier's policies.
eBay Money Back Guarantee does not apply when the buyer refuses to pay required import charges.
What if buyers have questions about tariffs and the new requirements?
You can refer US buyers here for more information. Buyers from other countries can find information on International purchases here
Where can I get information for other countries?
Please check eBay help pages by country.
Thank you for being part of the eBay community
Your trust and partnership are invaluable to us, and we’re committed to ensuring eBay remains a safe and reliable platform for your business.
