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Update to delivery services on eBay

We recently removed the “eBay Delivery” service for non-authenticated items and replaced it with individual carrier services for Evri, Yodel, DPD, DHL, UPS and InPost.

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The situation in Israel: How we’re protecting you

Dear Sellers, Recent events throughout Israel may be impacting parcels in and out of affected areas. However we're here to support you and keep your eBay business running. We’re implementing measures ...

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Royal Mail Service to Jersey and Isle of Man

Dear Seller, Royal Mail in conjunction with Jersey Post and the Isle of Man Post Office have made a joint decision to remove the postal flights to these locations. As of the 7th of August all mail goi...

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Q&A on Estimated Delivery Dates & Related Defects

For buyers, knowing when they can expect an item to arrive can be an important factor when making a purchase. That's why we always show an estimated delivery date (EDD) range on eBay listings.

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Deliveries affected by weather conditions

The Met Office has issued amber warnings for parts of the UK due to severe weather conditions caused by Storm Larisa. Yellow warnings for snow also cover much of the rest of the nation, which may caus...

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Royal Mail international services on eBay.co.uk

Royal Mail international services including Royal Mail International Tracked & Signed, Royal Mail International Signed and Royal Mail International Standard are now available on eBay. This supports UK...

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Rate Changes on Packlink

Rate changes for services via eBay Delivery powered by Packlink. The new pricing will be applicable from 18th April.

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Packaging regulations for sellers on eBay in Germany

There are important requirements for your listings if you sell goods to German customers on eBay. These are due to the German Packaging Act (VerpackG) and your Extended Producer Responsibility (EPR). ...

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