Announcements

Changes to Age Verification delivery services on eBay

We’re making an important update to how age-verified delivery services are offered on eBay, following changes to Royal Mail’s availability of these services.

Royal Mail Tariff Changes - 7th April 2026

Royal Mail has announced that it’s updating its consumer postage prices, effective from 7 April 2026. If you use the eBay labels platform, please expect to see pricing updated as follows: Royal Mail s...

Temporary disruption: shipping services to selected Middle East destinations

Due to ongoing regional developments, some couriers have suspended or limited delivery services to certain destinations in the Middle East.

Introducing live tracking for orders delivered by your own fleet

If you deliver orders using your own vehicles, your buyers can now see tracking updates directly on eBay when you upload tracking through MaxOptra or StreamTech. This helps reduce delivery questions a...

Deliveries impacted by severe weather conditions

The Met Office has issued yellow and amber weather warnings for snow and ice in parts of the UK. These conditions may cause disruption to collections and deliveries in some areas.

Check your item location is correctly set for accurate delivery dates over bank holidays

Setting the item location correctly on your listings helps us show accurate estimated delivery dates and apply the right bank holiday handling for your region.

Get ready for the Christmas rush

As we enter the remaining weeks of the year leading up to the Christmas season we wanted to offer some tips to help maximise sales in this time.

Canada Post strike: outbound mail to Canada suspended and seller protections in place

Canada Post entered nationwide industrial action on 25 September 2025. As a result, Royal Mail and Parcelforce have Suspended exports to Canada and items already in transit may be held up for an exten...

Royal Mail, Evri and Yodel latest posting dates for Christmas delivery 2025

Carriers have now confirmed their recommended latest posting dates for Christmas delivery to help ensure your buyers receive their orders from you in time.

Simple Delivery pricing changes from 1 September

From 1 September sellers who opt-in to send items via Royal Mail only for the Simple Delivery programme will see the below price changes.

Important update: Royal Mail Tracked 48 drop-offs back to normal

Between Friday 1 August and Monday 4 August, an IT fault at Post Office branches meant many Royal Mail Tracked 48 labels could not be scanned on drop-off. The issue has now been resolved and acceptanc...

Navigating New US Tariffs: Support and Solutions for UK Sellers

We understand that the recent announcement regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We remain committed to supporting you ...

UK international shipping services to Israel resumes

Services are paused due to regional conflict

Royal Mail Tariff Changes - April 2025

Royal Mail has announced that it’s updating its consumer postage prices, effective from 7 April 2025.

Simple Delivery pricing changes from 10 February

Beginning from 10 February 2025, pricing for the Simple Delivery programme will be updated. These changes will apply to all new and historic listings. Please see below for further details of the new p...

Parcelforce price changes on eBay label platform

Parcelforce pricing will be updated on the eBay label platform effective from 19 December 2024.

Yodel service availability on eBay Label Platform

Yodel delivery services are temporarily unavailable on the eBay site due to ongoing network capacity constraints.

Suspension of services to Canada due to Industrial action

Canada Post has been on strike since the morning of Friday, 15th November.

Deliveries impacted by severe weather conditions November 2024

The Met Office has issued yellow weather warnings for snow and ice conditions in parts of the UK which may cause disruption to deliveries.

Royal Mail & Parcelforce last posting dates for international Christmas delivery 2024

Royal Mail & Parcelforce have issued their recommended last posting dates for Christmas delivery 2024

How does eBay calculate estimated delivery date ranges?

For buyers, knowing when they can expect an item to arrive can be an important factor when making a purchase. That's why we always show an estimated delivery date (EDD) range on eBay listings.

Deliveries impacted by severe weather conditions September 2024

We are aware that The Met Office issued yellow warnings for thunderstorms and rain over the weekend and an amber weather warning on Monday 23 September for parts of the UK.

Orders impacted by CrowdStrike IT outage

We are aware that due to the CrowdStrike IT outage on Friday 19 July, some transactions may have been affected and resulted in items not being delivered on time.

Yodel Store to Door available to select as a delivery service

We’re pleased to announce that Yodel Store to Door can now be selected as a delivery option for your Buyers when creating your listings.

Royal Mail price changes from 2 April 2024

Royal Mail has announced that it’s updating its consumer postage prices, effective from 2 April 2024.

Introducing a cheaper way to return items that weigh less than 1kg

We’re excited to announce that there’s now a cheaper way to return items that weigh less than 1kg.

Seller protections for deliveries affected by Storms Isha and Jocelyn

Last week, some parts of the UK were affected by severe weather conditions resulting from Storms Isha and Jocelyn. To help reduce the impact on businesses in the affected areas, eBay will automaticall...

Deliveries impacted by severe weather conditions

The Met Office has issued flood warnings for parts of the Midlands and South of England due to severe weather conditions and heavy rain.

Update to delivery services on eBay

We recently removed the “eBay Delivery” service for non-authenticated items and replaced it with individual carrier services for Evri, Yodel, DPD, DHL, UPS and InPost.