eBay

Seller protections for issue with Royal Mail Click & Drop on 8 February 2024

Following on from the issue with Royal Mail Click & Drop on 8 February, we want to let you know what action we’ve taken to support affected accounts.

Update: Royal Mail Click & Drop issue resolved

Following on from the issue with Royal Mail Click & Drop on Thursday 8 February, we want to inform you that this issue is now resolved.

Seller protections for deliveries affected by Storms Isha and Jocelyn

Last week, some parts of the UK were affected by severe weather conditions resulting from Storms Isha and Jocelyn. To help reduce the impact on businesses in the affected areas, eBay will automaticall...

Seller protections for deliveries affected by Storm Babet

Last week the Met Office issued a Red weather warning for parts of Scotland due to severe weather conditions caused by Storm Babet.

Benefit from enhanced protections—your business, our support

We know that protecting your business is important to you as a business seller when you deliver on your service promises. As of today, more listings are eligible for our enhanced seller protections fo...

Storm Dudley & Eunice: Deliveries affected by weather conditions

Red and Amber warnings have been issued for potential severe weather conditions caused by Storm Eunice and Storm Dudley. These conditions may cause disruptions across the UK.

Deliveries impacted by severe weather and Covid related challenges

Dear Seller(s) Deliveries to some parts of the UK are potentially experiencing delays caused by severe weather and COVID related challenges on carriers including higher levels of self-isolation.

Deliveries affected by severe weather conditions

Postage and delivery Severe weather conditions from snowfall are currently affecting parts of the United Kingdom and are causing delays. Due to this we have extended our buyer facing delivery estimate...

Update on Seller protection for Cross Border transactions

Dear Seller, In light of ongoing disruptions on logistic routes between the UK and Europe or Rest of world, we want to inform you that seller protections for Cross Border transactions are extended unt...

IE Sellers: COVID-19 delivery & seller protection updates

Dear Seller, In light of recent COVID developments in the UK, we want to inform you that we’re implementing the following measures:

Seller protection during November lockdown

Dear Business Sellers, We understand you may have experienced challenges over the peak season and we want to ensure you are supported in delivering a great experience for your buyers. Time is already ...

Seller Protections extension for UK sellers

Dear Sellers, In light of recent COVID developments and events beyond your control, we’re extending the protection related to your Seller performance standards to the 20 June Evaluation as well. There...

Clarification on Seller protections for UK Sellers

We'd like to give you an update on the seller protection measures in place to ensure your Seller Performance is not affected in case of delays or interruptions to postal services that are beyond your ...

Update on Seller protections for UK Sellers

We'd like to give you an update on the seller protection measures in place to ensure your Seller Performance is not impacted in case of delays or interruptions of postage services that are beyond your...

Protecting your seller performance during COVID-19

Your Seller performance standards will not be negatively impacted during this time.

Updates to eBay Money Back Guarantee and the abusive buyer policy

Dear Seller, We’re updating eBay Money Back Guarantee and other policies to clarify existing enforcement measures against buyers who violate the Abusive Buyer policy.

Business seller news on eBay.co.uk | April 2019

Hi business sellers, At eBay, it’s simple – we succeed when sellers do. So this spring we’re introducing changes to help you grow your sales, improve your selling experience and give you better seller...

Deliveries affected by severe weather across the UK

***Deliveries affected by severe weather across the UK*** 19 March, 2018 | 02:33PM GMTHello, Once again, severe weather conditions from snowfall are currently affecting many parts of the United Kingdo...

Updated: Deliveries affected by severe weather across the UK

***Updated: Deliveries affected by severe weather across the UK*** 13 March, 2018 | 02:57PM GMT Hello, Severe weather conditions from Storm Emma affected many parts of the United Kingdom and caused de...

Deliveries affected by severe weather across the UK

***Deliveries affected by severe weather across the UK*** 19 December, 2017 | 05:03PM GMT Hello, Severe weather conditions from snowfall on 10 December affected many parts of the United Kingdom and ca...

UK Floods - Seller Protection

***UK Floods - Seller Protection*** 05 January, 2016 | 06:07PM GMTHello, Due to the recent and continued risk of flooding in the North of England and Scotland, there will be disruption to delivery ser...

Storm Desmond Floods - Seller Protection

***Storm Desmond Floods - Seller Protection*** 07 December, 2015 | 06:26PM GMT Hello, Due to the flooding from Storm Desmond, there will be a disruption to delivery services in the impacted areas. Tra...

Automatic protection - An Post workers strike

***Automatic protection - An Post workers strike*** 12 October, 2015 | 11:49AM BST Hello, You may be aware of the recent An Post workers strike in Ireland from 1-6 October. We want to let you know tha...

Message for sellers: New protections for international postage

***Message for sellers: New protections for international postage*** 04 December, 2014 | 12:21PM GMT Hello, We’ve improved our seller protection. Our new policies help make sure that international pos...