***Deliveries affected by severe weather across the UK***

19 March, 2018 | 02:33PM GMT

Hello,

 

Once again, severe weather conditions from snowfall are currently affecting many parts of the United Kingdom and are causing delays to postage deliveries this week. We're in contact with delivery providers to understand where and how their delivery services are affected.

 


In order to prevent negative impact to seller accounts caused by the adverse weather, we'll take the following measures for affected transactions by:

 

• Reviewing and removing Feedback and low Detailed Seller Ratings if sellers feel they've been unduly affected by the adverse weather and have supporting evidence.

 

• Monitoring Detailed Seller Ratings and taking corrective action in cases where there’s an abnormal increase in low Dispatch Time ratings across all impacted sellers.

 


Our commitment is to partner with you to help make your business a success, whatever the weather. Details to follow.

 

Regards,

 

The eBay Team