***Deliveries affected by severe weather across the UK***

19 December, 2017 | 05:03PM GMT

Hello,

Severe weather conditions from snowfall on 10 December affected many parts of the United Kingdom and caused delays to postage deliveries last week.

We’ve been in contact with delivery providers and they have informed us that their delivery services have now resumed as normal.

In order to prevent negative impact to seller Feedback caused by the adverse weather, we’ll take the following measures for affected transactions from 9 to 14 December by:

  • Reviewing and removing Feedback and low Detailed Seller Ratings if sellers feel they’ve been unduly affected by the adverse weather and have supporting evidence.
  • Monitoring Detailed Seller Ratings and taking corrective action in case there is an abnormal increase in low Dispatch Time ratings across all impacted sellers

Regards,
The eBay Team