So I've had a sale go wrong (thanks evri 🤦♂️)
Basically I sold an audio mixer last week, quite a big package, it's was in it original packaging, then wrapped in thick brown craft paper to hide the contents, used the simple delivery system, paid the postage as most times I offer free postage, got a delivery notification and withdrew my funds after they were made available, then I get a message from the buyer saying they haven't received the item and proof of delivery photos just shows a small white jiffy bag, clearly not what I sent or sold..
Anyone had any experience of how this usually pans out? I told the buyer to raise a claim which they have done, am I going to get stuffed here and end up 116 quid out of pocket?
Cheers
