Seller News: July 2025
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Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Resolved! Simple Delivery rip-off
Simple Delivery is now the default setting but it is possible to opt out of Simple Delivery by selecting "Switch to Advance Options". Why is Ebay pushing this? Simple, Ebay gets a discount on the postage and creams off some of the cost the buyer pays...
Resolved! Booking Collection By Royal Mail
I sold an item and wanted to book a collection via Royal Mail but after I downloaded the postage label the link to book a collection disappeared. If I book it through the Royal Mail website it costs 30p. Does anyone know how to access the link throug...
Whats going on with Royal Mail? Just me?
Everything im sending lately 48 hours tracked is taking around two weeks to arrive? And ive now had my third package turn up to a buyer completely empty... I am well aware this is likely more the result of scammers, but their accounts seem very legit...
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
Resolved! Can’t generate prepaid postage label. HELP!
When I click the "Get Postage Label" to generate a label or QR code the below red box error shows;"It was not possible to generate the label. Something is wrong. Please try again later."Can somebody at eBay resolve this please?
Postage underpaid by seller
Hi,Royal Mail left a card saying I had to pay a £1.50 fee before they could deliver my item. This is because the sender (seller) did not pay the full postage. I contacted the seller and they said they would part-refund this £1.50 for me. It has been ...
Postage options arent there
I don't understand why ebay thinks its acceptable to just put under postage standard delivery and express delivery as a buyer shouldn't we be able to choose what service we want delivering to us!! It isn't difficult is should say royal mail or evri i...
Resolved! NO LONGER ALLOWED TO POST ANYTHING OVER 61CM LONG- WHY EBAY?
NO LONGER ALLOWED TO POST ANYTHING OVER 61CM LONG- WHY EBAY?just got off the phone to customer service agent-the powers be have now removed custom posting and although evri, a designated ebay sd courier, allow a max of 120cm, ebay say no. this will c...
Royal Mail Sunday deliveries
Today and last Sunday I have had a parcel delivered! According to the postie they have new contracts and Sunday working is part of the working week now ( not overtime ).Is this happening elsewhere in the country? I haven't seen this announced anywher...
Resolved! Simple Delivery - Not simple
I have had to cancel 2 orders recently because of Simple Delivery issues. In the first instance the buyer purchased 2 items after I agreed a discount with them. Unfortunately they didn't combine the items in their basket. This meant I had to pay for ...
Postage refund for simple delivery
Any quick fixes here?A buyer has bought several of my items, and as such I have combined postage for him and posted in a parcel together. Individually I would post these items in a padded envelope.Since I have combined, the simple delivery for one it...
Nightmare Simple Delivery if you don't have a printer
You can't opt out of Simple Delivery after 15 April so I don't know what to do. I always have Royal Mail not only collect my sales, but also to print my label. However, if eBay have automatically deducted the label cost, I'd have to pay for postage a...
Sick of simple Delivery ,
Just sold a bikini top , for a couple of pounds , buyer messaged me can i post ASAP as they are going away on Thursday , ebay have given estimated delivery Tuesday 19th to Thursday 21st , for standard and express , crazy , EB have instructed me to Po...
Hi, does Simple Delivery small parcel rate work for poster tubes?
Hi, have a poster which I have sold. Originally listing had adequate poster postage amount but Simple Delivery overtook the listing and now I cannot change it. Does SD small parcel rate for Royal Mail allow for poster tubes as they seem to fall outsi...
Anyone else being overcharged for Simple Delivery postage?
We choose Simple Delivery, seller pays shipping, select the correct postage, which is £2.72 (even though most of the time we should be sending it for approx 87p ) And then when the item sells we see we have been charged £3.38. This happened with rand...
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