Seller News: November 2025
Get the latest news to help empower your business.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
Ebay sellers must please "Stop using Evri" delivery as the only option.
I understand that using Evri is considered to be cheaper for Sellers, but their service is abominable. There has never, never been an occasion where delivery is on time. Every purchase I make on eBay is always "delayed, lost in transit, not connected...
My buyer was charged an import tax on a UK sale?
Hi guys,Strange one here! I sold a Harley Davidson part to a customer for £60. I strive to keep my customers happy at all times so when I saw I had a neutral I was a little confused.The buyer, who is an extremely nice polite chap, noted that he was d...
Is there an error on the listing page regarding simple vs custom delivery...
When listing an item, on the listing schedule the 'Custom Postage' heading appears to be where 'Simple Delivery' heading should be and vice versa. If you choose custom postage it seems to follow the normal simple delivery steps and the listing as app...
Bladed items new restrictions...
Just need to ask if there are things being put in place to accommodate the changes? The message I got was currently only UPS provides this service and I cannot use UPS. This would mean essentially the main part of my sales will be wiped out meaning I...
Resolved! What can reasonably be expected from a courier?
A buyer says that this item they received from me arrived broken. This is pretty sturdy. I think you would have to make a real effort to break it. What do you think? Am I being unreasonable to expect that it should arrive in one piece?Now, I'm thinki...
Receipts from post office
Hi All,If I buy postage using Ebay , do i have to get a receipt from the post office. If this OK, does Ebay count as my way of getting a receipt if i need one. Thanks in advance.
Combining shipping using simple delivery
Good morning. I’m a fairly experienced eBay seller usually I handle all of my postage and shipping but the latest simple delivery has me scratching my head. If I sell a few items to the same buyer that buyer has been paying me individually which bump...
I choose large letter as postage yet ebay says buyer selected small parcel and wants to charge me.
I selected large letter as the postage option on my listing at £1.55 item sells and ebay says buyer selected small parcel and wants to charge me postage. I checked online and AI says that buyer can't do this if seller selected large parcel, but it ha...
Evri & Royal Mail
Has anyone experienced additional charges on their eBay statement due to postage being marked as underpaid ? Logically, when a seller takes a parcel to the post office counter, staff should inform them immediately if the package is overweight or over...
Resolved! Avoiding Simple Delivery
Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...
eBay Needs to Update INR Policy for 2nd Class Delivery
I want to raise an issue that many sellers are facing with the current “Item Not Received” (INR) policy.A buyer ordered from me on 17/11/25, I dispatched on 18/11/25, and they chose Royal Mail 2nd Class.As most sellers know, 2nd Class can take up to ...
Resolved! Combined Postage
Strange one here..Buyer has just won 2 of my items.. and requested a revised invoice for combined postage discountAnyway after explaining about why it cannot be done now under Simple Delivery.. etc. etc..He then requested I send both using both label...
Simple Delivery - Refund on unused Labels, adding Tracking and marking as dispatched
Anyone found a way to get refund on unused SD labels. Ebay struggles to calculate correct delivery charges and I've sent number parcels at own cost. Can see Ebay have taken money for unissued labels, ie no tracking numbers ussued and items showing as...
Ebay showing wrong postage cost for Evri...
Evri have increased their price for a medium parcel to £3.01. However ebay are still pricing it at £2.94 when listing. Ive listed and sold items today that im now losing 7p on. I will now manually enter the £3.01 price, but why havent ebay updated th...
Check your postage prices as Simple Delivery has lots overpriced could be why sales are so poor
Hi Guys. I would suggest every body checks their adverts and checks what the simple delivery postage has been set for you eBay. A lot of my stuff which is either large letter or small parcel appears to have been put as medium parcel at over £5 postag...
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