Seller News: November 2025
Get the latest news to help empower your business.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
Simple Delivery DHL not collecting parcel, then falsifying tracking info
A had a package booked in for collection by DHL using eBay's mandatory Simple Delivery yesterday. After it was logged as to be collected between 8AM and 6PM, nothing was collected - it was sat waiting for them all day, but there was no collection by ...
How do I refund postage when 'buyer pays'?
A buyer ordered two different items for me, one was 'simple delivery' and the other was outside of it due to size. We've agreed with the buyer I should ship the smaller item within the larger package, hence one postage.As with eBay's simple delivery ...
Beware Royal Mail Parcel Lockers: there's a fatal design flaw and it will waste your time.
Advertised as a convenient way to post items, they have a terrible snag which could result in the system being binned and written off at huge cost to the shareholders: you turn up and find that there are no available lockers for your item. So you hav...
Technical issue affecting Simple Delivery Evri Ship-to-Store labels.
Firstly my apologies if there is already a thread on this topic (I’m surprised that there doesn’t appear to be any given that I am assuming this issue is widespread). I have just been to a parcel shop to drop off two parcels however upon scanning the...
Simple delivery postage
Trying to sell a postcard. Simple delivery wants to charge £2.72!!!! I usually charge 95p.They say items under £20 do not have to use SD -- how do I opt out???
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
Postage of a cylindrical item 150cm long
I am wishing to sell a one piece snooker cue 150cm long. Although there are several similar items for sale I note that ebay appear to have a limit of 120cm on the bulky parcel sizing. Does anyone know how I should list/price the item?
Ebay Postage Labels
Ebay sellers beware, when getting pre paid postage labels some do not cover the full cost!The buyer is allowed to choose postage type and pay a price which doesn't cover the cost. In which case the excess on downloading label is taken automatically f...
It was not possible to generate the label. Service not available for the delivery or dispatch from a
Can anyone advise on what I can do to fix this please? It was not possible to generate the label. Service not available for the delivery or dispatch from address postcode. I've printed two labels this morning fine and then I cannot print my last one ...
VAT postage invoice
Can anyone tell me where I can down load a vat invoice for postage purchased through eBay? At one time there was a link after purchasing postage to the VAT invoice but now I can't find it. Thanks in advance.
Simple Delivery is really not helpful
I listed 3 golf clubs for sale and had buyers for all. The only option for a personal seller is this new Simple Delivery which defaults to DHL and courier collect from home ONLY. I don't know about you, but I have a busy life and can't trash a day wa...
Combined postage
Anyone else who offers combined postage and gives the buyer a refund from SD orders only to find out that Ebay will not refund you for the unused postage fee? I was told that I must just stop using combined postage - which is a little unfair to the b...
Postage & how get invoice/receipt for Accounts?
Hi AllIm currently looking to try and find out how you print a receipt/invoice for the postage.we ship a lot and I’m unable to find out how to do it??I want to go back over and collect all the postage I sent out in the past.any on this would be great...
voiding a postage label
I printed a postage label for a sold item. When I got to the post office the weight was wrong and I had to purchase a new label. I have provided the new tracking number to the buyer and want to cancel/void the label that hasn't been used. I have foll...
Is simple delivery now compulsory?
Question 1: Is simple delivery now TOTALLY compulsory? I used to opt out of simple delivery and set my own postage rates, which I then covered by using up my large stock of Royal Mail postage stamps.But in the first few days of November 2025 I have n...
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