22-11-2025 12:57 PM
Strange one here..
Buyer has just won 2 of my items.. and requested a revised invoice for combined postage discount
Anyway after explaining about why it cannot be done now under Simple Delivery.. etc. etc..
He then requested I send both using both labels and then refund him 1 postage cost after the sale.
Seems odd to me but looking at the difference send 2 parcels or 1 at combined postage the result is the same financially to me (or am i missing something)
So the conclusion was the buyer paid for both individually and Ebay combined the postage anyway
Message from Ebay stating customer reached out to us using the simple delivery service and was glad to help. Confused..I am...
Solved! Go to Solution.
22-11-2025 1:02 PM
If the postage cost is stated on your listings that means buyer pays but they pay ebay, not you. If there are any unused labels they will automatically get the refund in 30 days.
22-11-2025 1:02 PM
If the postage cost is stated on your listings that means buyer pays but they pay ebay, not you. If there are any unused labels they will automatically get the refund in 30 days.
22-11-2025 1:07 PM
OF COURSE..Thanks!!