Returns

[ldav1796]

I got a sofa and when it came part was missing and I no longer want the sofa when trying to return it's only giving me royal mail or parcel force but those done seem to except such big items and trying other places it's wanting a fortune 

[tressygirl]

You need to contact eBay Customer Services, they'll provide the correct label / code for you , for this return.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open 8 a.m. - 10 p.m. on weekdays

9 a.m. - 6 p.m. on weekends.

Automated agents will be available on chat outside of the above hours.

I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

@ldav1796