08-01-2026 8:44 AM
Dear Sir/Madam,
I hope you are doing well.
I am writing to request clarification regarding a discrepancy in my recent payout for Order No. 25-13997-90959. The total earnings from this order were £12.61; however, I received a payout of only £4.98.
I would appreciate it if you could please provide a detailed breakdown explaining the difference, including any fees, charges, refunds, or adjustments applied to this order.
Kindly share all relevant details so I can clearly understand how the final payout amount was calculated.
Thank you for your assistance. I look forward to your response.
08-01-2026 8:54 AM
Suggest you look at Payments all transactions, to see how your balance is made up.
08-01-2026 10:22 AM
This is UK site,
you are in Pakistan, so need to log out and back into your country's site.
08-01-2026 10:43 AM
Log out of this UK site, log into www.ebay.com clear cache and cookies, then see the breakdown of your transaction here:
https://www.ebay.com/sh/fin/transactions
If this doesn't explain the issue contact Customer Services here, they will explain any fee / charges for you.
Contact eBay Customer Services this way, through their help pages.
https://www.ebay.com/help/home
Lines are open between 5 a.m. and 9 p.m. Pacific Time