Hi I ordered a Lego set from seller item arrived box squashed. It was sent with eBay simple delivery. The systwm is telling me to request refund from eBay f I request a refund from eBay do I need to return the item?
No, even though you have to open a return the item is not sent back. ebay issue the refund and seller keeps payment. So start a return using the reason "Item damaged in delivery".
