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Help with a refund

Hi, This is my first time selling on eBay and I’m finding it quite confusing! I have sent a collectable item and unfortunately the box has arrived bent/ squashed so the outer box is damage. I was contacted by the buyer and I said I was happy to refun...

Ebay refuse to return my account to a Personal Account after fraudster made it a Business Account

My ebay account was hacked following my e-mail account being hacked. I have no idea how that happened because I use strong passwords but using my hacked e-mail account the hacker used it to commandeer my ebay account. One of things the hacker did was...

Postage pricing.

Hi there, I'm having some serious issues with coming to terms with eBay's postage policy. It just doesn't make sense. You aren't allowed to customise your postage price and you have to have a set one. But that doesn't make any sense, for example they...

Postage,

Hi there, does anyone know how to customise your postage listing on but it now to what you want the price to be and not dictated by eBay?? How much it will cost, as there prices aren't correct and should be more. I just want to customise the price as...

Sign in Loction different from my Location

I tried to chat to a eBay Agent of this issue of Loction different from my Location the agent then had to put me to another eBay department who wanted a screen shot the agent sent me a link to load a screen shot which was no help I gave up too much h...

Order

This order is shipping to me by Royal Mail and in the Netherlands by Post.NL. Post.NL told me that it was not delivered because the address was wrong; but the address was correct. Now it is send back to the address that shipped me the parcel. Post.NL...

Return request dispute

I purchased a screen for s23 ultra after the seller said it was the same as the original screen when i asked them is it edge to edge, i was told yes. So when it wasnt i msged the seller asking to return this and they agreed, so i started a return req...

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Resolved! Cancellation an order

I have requested to cancel my recent order but I have ordered a wrong colour can you please change it to natural black colour and not cancel the order leave the payment as it is thanks

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Sold YSL handbag

Hi there. I’m new to selling on eBay and I have just sold a genuine YSL handbag. What are the next steps now? Do I need to post it out to the verification team so they can identify the item as genuine? please help

Unable to see shipping label

When I try to access the shipping label I get the following error (I'm logged in). It was meant to be shipped by today. Need urgent help Sorry, this item can't be found.Sign-in to eBay again to make sure you are logged in with the correct user and tr...

Item received not as described, tried to return, expected me to cover both delivery & return

I bought a mattress topper with cover in a very specific size as offered by the seller. Once it arrived and was opened I found it to be a bigger size than ordered. Being roughly 2 inches wider, and 2 inches longer than expected. As it was for a VERY ...

Editing Hot Linked Images

Hello! I have a question regarding listing images, all of my listings were uploaded via csv via the reports page, I have about 14k unique active listings, I would like to put a watermark over all of my listing images, the images were hosted in a goog...

Ebay collection point refused delivery

I ordered an item and selected for it to be collected from an eBay collection point. I called eBay customer service ahead of confirming with the seller and they assured me that as long as the eCP reference was on the address label it would be deliver...

Collection but charged postage

I have sold something on eBay but the buyers have been charged a postage price and eBay are waiting for confirmation that I have posted the item but it is a collection only item. What can I do you show eBay that the item has been collected because th...

Delivery contact email is invalid

Hey, I’m selling an item which the buyer has now paid for and the shipping label is ready, however, when I try to view the label it says “it was not possible to generate the label. Delivery contact email is invalid.” I’ve asked the buyer to confirm t...

SPEAKING TO E BAY

Its like pulling teeth trying to speak to an agent.They advertise help everywhere but no contact tel number.You get directed in circles, very frustrating. May as well close the account.!

Order

I have placed an order and the money as come out of my bank but I still have not received order confirmation.

REPLACEMENT OF A FAULTY MOTORBIKE BATTERY

I bought a motorcycle battery which is supposed to have a 1 year warrantee but the battery was faulty from get go. I fitted it before going on a 2 week tour and everytime I had to start my bike I had to use a jumper pack. The battery was tested and f...

Account Type Change

I had a personal account with ebay. I changed the account type to business by mistake, now I cannot change it back to personal. Please help

Request to update tracking number

I hope this message finds you well. Unfortunately, I was unable to use eBay’s postage service and had to pay for shipping directly at the post office. As a result, the tracking number has changed. The new tracking number is NWEM2031575GB (Parcelforce...

Selling ban

Hi i got banned on Ebay over several yrs ago for being slow to dend out a few items when I had alot of personal problems, ive since got through this and have been selling on other sites and getting good reviews, I want to get on Ebay selling but cant...

age varification

my credit card is not being accepted for age verification, there is nothing wrong with the card I use it often, I don't know why it is not being accepted for age verification. There is no information anywhere to suggest what I can do to get this to w...

I need to speak to an agent on eBay urgently.

I sold an item through eBay’s global shipping programme. However since the 7th of May 2025 it has been stuck stating license plate is voided. I need help to solve this issue. But I can’t find any phone number to speak to a human being. Can’t anyone h...

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Accepted offer with klarna

Hi all I've just accepted a counter offer to purchase something and opted to pay in three on klarna. The money has been taken from my bank account but eBay has not accepted the offer and klarna hasn't updated to show I've made the first purchase. I a...

Resolved! blocked buyer

had a bad dealing with a buyer - which now the return is closed/ fully refunded - I have to try mentally move on from.I have blocked them, blocked them also from being able to contact me but can they still see my listings etc?I am still able to see t...

Fridge Freezer not working

Sadly my fridge freezer, hasn’t responded, meaning there is a fault, checked sockets etc, of which are working . The only thing that’s working is the light in said fridge! delivered via DHL. Today Friday 30th May everything seemed ok, how wrong was I...

Resolved! trying to partially refund a buyer

Hello - I'm currently trying to refund a buyer. The buyer stated the item was defective/ not fit for use. I accepted the return and awaited the item. Which I got today. The buyer did not send everything back that they should have - something that hol...

Resolved! Royal mail tampered with delivery

I have sent a graded Pokemon card via royal mail special delivery but when the buyer received the package it is clear it has been tampered with and the card swapped for an ungraded card of much less value. The buyer now wants a return but obviously c...

suspected hacked account

Hi!I was asked to change password for my account. The next day I was asked to put in the new password, and then I got a message saying that;-Hi Jayne,We noticed a new sign-in on your account at ebay.co.uk. Here are the details:Time of sign-in30-May-2...

Selling tools

I have a notice of a item that needs to be despatched the I was sent and received so can eBay remove the notification

Old account

I have an old e bay acc with different user name and e mail I've posted things for sale on my old acc and updated things I'm on my normal acc and now can't get bck on the old acc to change it wat do I do

Faulty product

I purchased a walking pad in March. Had issues with the product. Now the walking pad is not working. Contacted the seller for resolution. But I wouldn’t have thought less than 3 months the product would stop working. What is the best way to get my mo...

Refund after purchase due to Postage charges

Can anyone clarify if after seller has accepted and payment has been made which included postage charges, has now sent an email stating that they have to refund me my money due to Postage charges even though it was included in item price?

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Account restrictions for bidding

Was waiting for combined invoice within 6/7 day period from seller but unknown at the time this was reduced to 4 days therefore placing unpaid items on my account I’ve had an awful time trying to explain to eBay through agent and now have 3 declined ...

Refund

Hello I have returned an item to the seller because it didn’t work I have been told by eBay I should get refund within 3 days the seller has received item but issuing me a refund I have contact him and normally he would reply right away or within a h...

Messages from buyers

I have an item on auction, with postage set. I keep receiving messages asking me to post another way like the next day. I can't change information mid way through bidding. Also postage will be more expensive. If I say I can't change the selling item,...

eBay's Mobile site not connecting

I view eBay via Google and not the eBay app on my mobile phone. For past couple of weeks when viewing individual sellers items the "sort by" button has gone, I like to view by "cheapest first". Today I decided to click on "classic site" to access the...

new price for shipping

Hi there, before the auction the seller ask a 100EUR for shipping, but after the auction he change it and send me invoice with 1300EUR, now he don't want to change it, may be he don't want to sship it anyway. How to proceed?

Who is responsible for missing or delayed items

Unfortunately I have two expensive problems with Ebay at the moment.One item sent but Buyer said the box was empty (cost £60)One item sent but still sitting at Depot 12 days later (cost £40)Ebay say that Evri as courier are responsibleEvri say that a...

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my page, not my photos

Hello - I have a question about my items for sale on ebay, because for example the buyer bought 8 Gillette Fusion from me for the price of £10.39, when he got the confirmation it turned out that he bought 4 Gillette Fusion Power for £10.39. I browse ...

Faulty parts causes engine damage

I recently purchased some engine parts which I fitted as they looked perfectly fine but in the week the engine sounded poorly so I contacted the seller and explained that the parts didn’t seem to be acting correctly and at the weekend one of the part...

Resolved! Fake item received

Hi I have received the fake item and when I am trying to return it it comes as case is closed how can I get my refund? Is there any way to get refund? Seller is just doing fraud with everyone he is showing different pictures and sending the different...

Seller Level Below Standard in Global

Hi guys,Feeling rather stressed.Basically I'm having issues with my seller level (in global region) being below standard.99.9% of my sales are to the UK where I have no problem, I'm a Top Rated seller.I sell very few items internationally. There lays...

complen

l buy phone from someone and is not t It's not turning on I ask for refund and is not answering me why

Seller won’t accept return postage cost

I have requested a return of an item I bought as it is not as described, the seller has agreed but only sent the packing paperwork and not a returns postage label , he obviously seems to think he’s not responsible and won’t answer my emails.on the or...

Resolved! Scammed?

Bought an engine part. It arrived but is totally useless due to being used with no oil. Seller sent me a fake phone number then ignored any communication. Has now advertised as being sold out of all items. How do I contact ebay for help? Just keep ge...

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Hi, l recently bought a cellphone but chose the wrong model. The payment included the voucher cost.

l recently bought a phone and realised during payment that the model was wrong so l cancelled. l got my refund including the voucher from ebay that l initially used. Now when ordering the correct model l dont have the voucher anymore, how can l get t...

Payment on hold

Hi , as a seller I got quick query regarding my payment. As per my previous request my all items are delivered and still my payment is on hold. Would you please call me back or fix my issue. Thank you .kind regards

Cannot download Order Report

I have orders that are paid and awaiting dispatch, but I cannot download the report. When I try to download I get the notification that it is downloading the report, but then nothing else happens I've logged out and back in, but the same occurs. Any ...

Download report

Trying to download report of orders pad and awaiting postage. System is stuck in an apparently endless loop and will not complete the report. Have logged out and back in, shut down and restart but no progress. Impossible to speak with anyone on phone...

Inadvertant new account

I have just inadvertantly clicked on "set up new account" and this, with its default name, is now dominating attempts to log back into my existing and established account. Should I get back into the new account and simply cancel/Delete it?

Simple delivery.

Anyone know how I can get refund for postage I've paid over counter. I don't have printer for labels? Ebay made this harder not easier!! how can u be refunded for postage ive paid?

Ebay is bullying buyers and sellers

Ebay bullying buyers by adding huge amount of Buyer Protection Fee on listing price like £0.76 on £0.99 listing and now they starting forcing sellers to use their labels instead of old Royal Mail way. I have a lot of RM postage stamps sent me as a re...

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cant login to my account

despite several attempts i can,t login to my account, despite my phone being restartd several times and requesting several verification codes my phone doesnt get them. And its driving me mad, ive got funds i want to transfer to my account and the opt...

Resolved! Collect in Person Payment Made

Hi,I’ve just sold an item and the winning bidder is wanting to collect in person. The winning bidder has already paid but joined less than a week ago and has just 1 positive feedback to their account. A similar thing happened a few years ago and the ...

Messaging

I’ve been messaging a couple sellers asking about their item, but my messaging are disappearing once i press send and not delivering? What is happening? I am not revealing any personal information or crossing any guidelines set out by eBay- I just wa...

The isle of wight keeps getting excluded on shipping. Even for small items, which majes no sende

Why is the isle of wight being excluded from uk shipping, we're not part of the channel islands. And unless its huge items like furniture, there's no extra charges or freight charges. It makes no sense, and its getting irritating when you can't even ...

I've opened the case but after one month the case is not closed,money not returned

What should I do ? It appears that I've opened the case, but after one month of investigation, eBay has not returned the money. Should I call the police in this case? I purchased car parts for 1000 pounds, and the shipping cost was an additional 2500...

buying as a guest

Hello I have bought an item as a guest as i could nit remember my id password and the item is not what it should. I have tried to return but ebay is messaging that the return is approved but the sender has not sent the return label. I cannot see the ...

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Buyer gets refund then sells item

Hi a buyer asks for a refund of a purchased item , which you refunded. I have checked that users sold items and they sold the item you refunded even using my pictures! Surely this is against eBay rules?

I can't pay for the items I want

Is anybody having trouble paying for the items I want for the last 48 hours. I HAVE money in my bank account ( I phoned my bank this Morning) is there a problem with Ebay. It tells me when I go to pay for the items I have insufficient which is NOT ri...

Verification of my age

I want to buy a chainsaw it asks for age verification with bank details even 3 digit code on back of card not happy is there any other way to verify age

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Posting large item in 2 separate boxes

Hi, I'm looking to post an item through the Global shipping program, but the item is to large to send in one box. Will I be able to post the item in two separate boxes and use the same reference number on both boxes? I've asked ebay chat assistance b...

Resolved! Same tracking number used twice

Hello,I'm having this issue that I posted an irrelevant parcel to a previous buyer of mine.The wrongly sent parcel was posted one day after via the same barcode. My questions are:How could the barcode still be vaild the second time if it'd been used?...

release of funds

Every time I sell an item on Ebay I struggle to get my funds released - I provide tracking numbers but it doesn't seem to make any difference. I just get fobbed off with endless excuses why they can't release the funds. Surely this is fraud on a gran...

Order I’ve placed

Hi, I’ve just placed an order with 2 items in it, I would like the courier to hand my parcel to me personally, as a lot of our residents orders are getting pinched, as some of the couriers are just leaving them inside the main entrance. Thank you

Age verification

Can someone at EBay.Find a solution to not just having a credit card to verify ages. Surely drivers licence should be able to be used or are they so tech STUPID AT META. not everyone has a credit card .. I can’t bid on tools and have lost out due to ...

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I was asked about my kids

Hi,I just went through a survey from ebay but asking about my children I think is too much. Please chenge your policy as this is a too dip dive in any person live. I replied without the thinking but I will be carefull for future

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Underpaid

I sold an item for £29.60 after fees (confirming this by looking at the order breakdown) when it came to recieving my funds, I'd only received £18, I'm confused as to why I was underpaid as the £29.60 was already after ad fees, and there was no servi...

Verifying my age

I’m trying to by a mini 6inch chain saw to trim down a small tree but I need to verify my age , but I need a credit card . I don’t have or have never had a credit card . How can I verify my age , surely there should be another way

Policy violations

I hand make my own crafts. I have recently had a listing hidden as it apparently violates a policy in that it states'Offers to buy or sell outside of eBay are a potential fraud risk for both buyers and sellers. Transactions conducted outside of eBay ...

please help - return

Hello - I am a private seller and just trying to declutter/ etc. I sold a pair of curtains that were new/ never used. The buyer has contacted today to say they are in fact actually defective and wants to return. I have agreed and followed the procedu...

How can I apply the coupon?

Hi. I just noticed that I didn't apply a coupon when purchasing this. How Can I fix this problem I contact eBay or I have to return and reorder this again with the coupon? thank you.

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Ebay fees

What fees I have to pay though it's fee selling item. On Ebay. ?I received email have to pay fees. I didn't sold anything ?

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Contact seller form not working

Cannot type anything into contact seller form.Running Windows 11 - up to dateEdge - up to dateDeleted cookies, browsing data, cache, history etc - still now working.Same problem on Ipad running latest IOS.Thanks

EBay or Yodel ?

I purchased an item on 3-5-24 which I eventually collected on 17-5-24 a day after receiving notification that the parcel was at the Yodel collection point, I received the item without any issues at the collection point which I have no issues with how...

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The tracking system from other countries

I bought my item, I was provided with a tracking number but I still don't know which courier company is meant to be delivering my package today? Please help if possible. Also, it did say it is out for delivery today so what's going on? I have reached...

DISHONEST SELLER

I CONTACTED A SELLER WHO GUARANTEED THAT HIS PRODUCT WAS FIT FOR PURPOSE AND WOULD REFUND IF FOUND DEFECTIVE - I DOUBLE CHECKED WITH HIM AND HE RE ASSERTED HIS PROMISE - THE ARTICLE DID NOT WORK - I CONTACTED HIM AND HE MADE VARIOUS SUGGESTIONS - HE ...

Getting old messages going back 18 months

Any help would be appreciated with advice in getting older messages - urgently need to clarify a dispute asked ebay for my data request however messages only go back 1 year i dont have the messages in my email so its only ebay - thanking anyone in ad...

am I scammed?

I bought an item on eBay today, but on checking my order eBay shoes I have made no purchases but my bank shows the amount pending to eBay, have I been scammed? I can’t get to cancel the order as I don’t know the seller and bank can’t cancel until the...

Order Cancelled by Seller and No Refund

Everybody be careful. I bought and paid for an item that was later removed due to a violation. The seller said I would be getting a refund but this has not happened. Because the item has been removed, I cannot open a case with eBay and therefore I am...

Automated RM incorrect

I have sold an item and upon checking the label created by ebay realised this relates to a letter and item wouldn't fit.I have liaised with buyer and posted via RM 48h tracked small parcel. I updated tracking on the item, however ebay tracking doesn'...

Refunds

I bought a mobility for my mother that turned out to be too big for my car. My seller was excellent and cancelled my order. What happens next and when do I get my money back?

I have sold an item which I need to post, I selected to have the postage label emailed to me but it

I need to post and item, I selected to have the postage label emailed to me but I haven't received it, the item says that it has been depatched and I have to purchase another label. I need to get access to the original label, the chatbot is absolutel...

Payout

Hello, I changed my payout on the 10th and had to wait for eBay to deposit and withdraw £0.01p, I contacted support and they said once they take the penny back I can withdraw straight away, however, today was the planned day for the direct debit of t...

eBay banning sale of all hatching eggs??

HI All (and hopefully eBay policy team if you are listening), like over 10,000 of you out there, we (used to) sell hatching eggs through eBay (as well as other online platforms). we have been here doing this since Feb 2020 successfully. We are regist...

Message to buyer

I sold an item then incorrectly added my telephone number to a message for the buyer to contact me to arrange collection. The buyer responded requesting the best day to collect. I have tried to respond to this message however eBay now appears to reco...

Sale cancelled twice and only partial refund

Hi, I have twice won an auction and both times the seller had cancelled and relisted. The first time they said I requested the cancellation then messaged me asking for a higher price. The second time I paid and they cancelled saying the item had been...

Wrong country and currency

Hi, could anybody help me. I am a new user. Try to sell the items that left from my daughter’s party. I am in the UK but eBay put dollars and shipping US in delivery options by default. How to fix it?

Fake goods

I purchased a gift for my son for Christmas and they have broken but under the manufacturers warranty. Went to Apple and was told they are fake. Can I get my money back from eBay or the seller as they stated they were genuine Apple AirPods?

Hacked

My account has an order placed to the US how do I cancel it.. I've changed the password to my account but the help section doesn't give any help  

'Send Offer - Eligible'

Does anyone know of a way to get rid of a 'Send Offer?' - I always check this link as I sometimes do send offers to interested buyers but it would be useful to get rid of the 'send offer' option for individual items that I don't want to send offers o...

Purchased item and not arrived

I have paid for item money has gone from my account, it hasn’t been posted so no tracking info it hasn’t arrived and the seller is not responding to messages how do I get my money back

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Resolved! Seller closed return

Hi I bought a jacket of eBay £500 it was advertised in the xxl section 10 minutes later after reading it turned out an xl I contacted seller and told them as I was cancelling and the reply was no problem 2 days after posted jacket out and closed the ...

Why is bad feedback left at top on selling pages ?

I have just received my first untrue negative feedback in over 10 years and eBay has put my percent from 100 down to 98. Now they are also keeping that bad feedback at the top on selling pages, no matter how much good feedback is placed afterwards. V...

To the eBay management or customer service I got a little issue why I’ve been charged for one item

To eBay management or customer service I got a little issue here why I’ve been charged twice from the eBay for one item I bought the cost price £14.86 I’ve been charged twice for my account. Please can you resolve the problem? I believe some mistakes...

Seller wrongly claiming 'unpaid' thus unjustified placed restrictions on my purchasing

I found a message from an unnamed person / operative of the charity ' It should be possible to hold sellers to legal requirements of fairness and accountability that befits the magnitude of eBay .eBay was mentioned three times live on the Red Carpet ...

I feel I have been scammed

Hi I purchased an item on eBay, paid via my credit card, and received an email from eBay notifying me of the pruchase and confirming the estimated delivery date. A month later, the item had not arrived, and when I checked the eBay app, it was not lis...

Resolved! Refund

Hello, I recently bought an item which, due to poor packaging (plain white envelope) arrived damaged. I contacted the seller and was asked to send photo of item, which I did. Today I received a message from eBay saying my money was being refunded. Al...

Cancellation Refund

I had a buyer request a cancellation on an item after they paid but before dispatch, which I accepted, then when eBay processed the refund it took it from my eBay balance instead of the pending funds? The cancellation has completed but have I got to ...

Change in delivery status

I've just sold a phone to buyer who lives local. Initially we agree that I would post. My plans changed and I offered him the chance to collect. Which he has. Trouble is, how do I let Ebayknow that he now has parcel. He's emailed me to confirm collec...

EBay balance

I have just sold my first item on eBay and I’m confused by the earnings. On the payment breakdown it states my total earnings from the item after the postage and promotion fee, then when the funds hit my eBay balance it was £12 less than was stated a...

Account buying limitation

AlertTo help protect your eBay account, we sometimes limit the amount of items that can be bid on or purchased by a single account. However, you may be able to increase the limit on your account by verifying some information about yourself.Call us to...

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counterfeit item,vero,trademark violation and so on the seller is not being removed even by owener

seller is selling counterfeit items i have reported him multipel times but ebay is not taking any responsibility can i know why this is being un fail i am a microsoft partner reseller develper her is the link to prove it https://appsource.microsoft.c...

Error in retrieving order

I ordered 1 items few days ago which suppose to deliver by today but neither are showing in y purchase history. I received a confirmation email for item. But when I click the 'Track Order' links it comes up with the error, 'Order not found. Unfortuna...

Resolved! Sellers states make offer bid was lower than I sent. (I had screenshot proof)

Hello, I've just had really stressful and unpleasant transaction with a first time ebay seller. I sent a message to ask if would be open to an offer and he said yes. I then sent the offer using the "make offer" button. The seller then told me the off...

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Phone verification issue

 Hi, I am trying to setting up my seller business account. When I entered the phone number for phone number verification process, I got the sms on my phone but on ebay site it is showing something went wrong try again later error and no space is comi...

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Amazon tablet will not let me bid

Hi. I have an Amazon tablet which will not allow me to download the eBay app. EBay seems to have updated and it will not let.me increase a bid, visit an item, place a bid etc. It keeps telling me to "switch to mobile app." It has done this several ti...

Unrecognized charge

Hello, we have an unrecognized Ebay transaction on the cc statement. I have been unable to get the right help option and the live chat is not providing the answers. Has anyone had a similar situation and what can be done? Thank you.

Resolved! Doesn't not sound right this ?

Interesting I've Bought via Buy It Now a turntable on eBay for Collection Locally. Purchaseed via Paypal.This is the first time eBay has sent me a collection code, so I've arranged a date and time to meet the seller, locally tomorrow, he states he ge...

Listing removed

Wanted to sell Gloucose Reader with box and documents. EBay have removed it as they say you need a prescription and they need a number. I tried to relist it with all the information they wanted but still they refuse to list it. What is really annoyin...

Sold 30 items or more personal items

I've been told to submit my national insurance number which I have Because I have sold more than 30 items or just over £1800 in a year the items are only sell are my own property I'm clearing my shed house and attic of basic clutter and not for profi...

I’ve been charged £14.99 listing fee twice

Hi there, I’m am reaching out in the hope you can help. The help on eBay is dreadful I can’t get past the barriers in place to speak to customer services and the self help does not help .i sold a van on Sunday and the buyer did not have any means to ...

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QR not showing

Does anyone know why QR code is not coming up for posting of item to seller. Spoken to agent last night but still not coming up. Tried again today and can't get through to agent, only automated chat which is not helping at all

Fake Perfumes

Seems to be so many fake perfumes being listed on ebay recently and its not rocket science to know they are fake being the UK retail price is £118 and sellers have them listed for £25 including postage but ebay are not removing even when I report the...

Listing says post worldwide?

Trying to pay for an item in US from UK. Buyer and post says will post worldwide.When trying to pay, the message "seller wont post to this address" comes back.Seller will post anywhere , ebay says it's a glitch.Seller relisted, on ebay's advice and I...

UK to Us postage

eBay have removed UK to US postage using the global shipment programme without informing a single person. If you have been affected make sure to let them know how they have inconvienced you. This is due to tariff issues, easily solved but eBay ay! Th...

Back of my phone broken

I fix my phone online just the back was broken getting it back the display is broken and the back is not glue to the phone I ask for a return I wanted my money back since he has destroyed my phone but he accepted a return the product is my his not sa...

UK to US shipping stopped

I held a 7 day auction which ended with some one from the US being the highest bidder. The buyer was told to update address as I didn't ship to there location. Spoke to customer services and they informed me they have stopped shipments to US from UK ...

Custom postage Changes

Has anyone had this issue? I am stuck with one single postage option and one weight - up to 1kg. I have always been able to adjust my packaging fees on top of the weight prices but now I only have one standard evri option so I can't list anything hea...