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Your February 2024 Seller Update

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What do new HMRC rules mean for selling on eBay?

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Nectar delink technical issues

Hello there!Anyone else had problems with Nectar?I had an email from EBay saying that due to technical issues my Nectar card was delinked with Ebay.I've tried relinking my Nectar card but it's not happening.Any purchases made on EBay are no longer co...

Resolved! Unfulfilled pre-order

Hi there,I purchased a book a year ago as a pre-order as it was, allegedly, being reprinted. The payment was processed through PayPal without any issue. I waited for the book and checked for any progress in the months that followed. I recently decide...

User avatar by • Contributor
  • 129 Views
  • 2 replies
  • 0 kudos

Refound never arrived

Bought a phone, sold as "pristine conditions".As soon as I opened it, I found a mark on the case and more scratches on the screen.I Contacted the seller, he didn't allowed me to return it and offered a partial refound for the mark (he didn't recogniz...

Resolved! bought an item and now the seller says its out of stock

Hi there I bought an item that said it was in stock and after buying it i wanted to make sure that the seller got may payment and is sending it but instead he said that the item is currently out of stock and it will take them 1 - 2 months to get it i...

Buying Iphone 15

I am looking to buy Apple Iphone 15 pro max...iether 256 or 512 GB....but i am seeing quite a few sellers with no feedbacks selling cheap...it also says they private seller and something to do with EU rules...is it safe to buy from these sellers...

ebay change my search terms

I always search for items "newly listed" and in list form - now ebay has decided that I apparently require "best match" and "grid form" or whatever it's called! Strange that I didn't resaise! I know best match is the default, but it isn't the one I s...

User avatar by • Conversationalist
  • 231 Views
  • 7 replies
  • 0 kudos

Authenticity Guarantee

So I'm looking at a pair of brand new Jordan 4 Infrared's at a bargain price and although they are listed with the Authenticity Guarantee I'm a little curious as to how good the 'experts' are for this reason....There is an online site selling them fo...

Negative feedback suppression & unsafe baby proofing items

Recently I bought some items described as 'Toddler Cupboard Cabinet Safety Locks Proof Door Drawer Fridge' with a view to using them to keep my, then very toddling 10 month old out of my cupboards. They arrive, I attached them, within minutes my todd...

Resolved! Item never dispatched

I waited too long to open a case and when I look I can see the seller never dispatched the item.He also will not reply to any messages and I see by the current feedback this behavoir started 2 months ago.I'm not sure but suspect something has probabl...

Resolved! Feedback

Is there any way to edit/change/add to feedback. I initially left positive feedback but since have had a woefull experience. Poor diagnoses of the problem, poor communication and now denying part I sent back arrived having fixed the issue myself.

UNABLE TO CONTACT EBAY

EBAY IS USELESS WITHOUT A TELEPHONE CONTACT. THE STUFF ON ITS WEBSITE IS MUNDANE STUFF THAT ANY DISABLED PERSON WOULD KNOW ABOUT WITHOUT ACCESSING THE WEBSITE. AND EBAY THINKS THAT USELESS RUBBISH IS GOOD ENOUGH. PITY EBAY WOULD NOT NEED EBAY THE SAM...

Return

I have bought a Hangsun Foot Spa Bath Massager that is defective.The machine arrived in a damaged box. It was not working properly. Not conform as described on the website. There is missing button. No instruction manual.I have contacted the seller fo...

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