Buying

No item delivered

I purchaced an item from a seller at the end of march to date have not recieved my item or a refund from ebay . This to me shows how poorly we as buyers are protected by ebay. stay clear of that seller he is a con

Resolved! No Click & Collect option when offers are accepted then autopaid

Hi all, when making an offer on an item that has the Click & Collect option, you get the warning window that if the offer is accepted, your default payment method is used to autopay for the said item, however, it will only show you your primary addre...

Cancelled

I have just bought a pair of trainers from a seller. They took the money then cancelled. The trainers have come back on for sale with all the same pictures but from a different seller. Now i have to wait 3-5 days for a refund. Some looks dodgy about ...

Simple Delivery item gone missing

I'm in a bit of a predicament. My partner ordered a £75 item from a private seller a week or so before going into hospital which she thought was going to be one or two nights - it now looks like it could be two weeks and she is barely able to hold a ...

Seller Cancelled Order On Bid I Won Against Site Policy

I've raised this with eBay but they appear to be doing nothing about it and this clown is getting away with abusing my Consumer Rights on this platform. It's not anything I might to be able to find elsewhere (and nothing that will break the bank) but...

No label , ebay says there is. and Send it back. China return

Hello I bought an expensive item from China. It was faulty or incompatible. likely faulty. The seller said after a "buy now", that if when it arrives and it does not work to please sell it on. (a new item) So it arrives and does not work. I try very ...

Suspected counterfeit item

I bought a We Care Bear from a seller who is regstered in the UK. Then after the order and payment went through, there was a delay to the shipping which wasn't such a major issue as it wasn't a hurry. Then, when the tracking cam through on EVRI it sa...

Item not received

I did not received my item yet, it’s 2 weeks now

Your case is on hold - eBay Customer Support has placed the case on hold

"eBay Customer Support has placed the case on hold until 24 May 2026 to allow time to provide additional documentation. If we need additional information, we'll send you a request by email.If your issue is resolved, you can close this case without wa...

Proof of age. Neither my husband nor I own a credit card

Neither my husband nor I own a credit card and I want to bid on some cutlery, but as that includes a knife I have been asked to prove my age using a credit card. Is there another way to prove my age? Thanks, Liz

ebay seems to have turned into a unofficial extension of aliexpress

ebay seems to have turned into a unofficial extension of aliexpress, I see items on ebay, they say "Located in London" (for example) on the sales page, it also says "tracked 48" for delivery, but it will also give dates saying "you should receive by"...

i won a record vinyl from user, trying to pay the seller has disappeared from ebay

how can i pay for a record when the seller does not appear to be on your site

Buyer Protection Fee

Is "Buyer Protection Fee" a con? evri claim to have delivered an item from an ebay seller. Their "evidence" for this is a photograph of a wheelie bin with 3 or 4 parcels. I don't know if one of these is supposed to be mine, - the bin certainly isn't....

Another Evri Story

Sorry in advance this is another Evri story. I am hoping by keeping Evri issues highlighted that we may as buyers eventually get to choose for ourselves who we want to deliver our purchases. I will keep this short:28th April won just over a meter of ...

Proof of age verification

I'm pulling my hair out here...I want to purchase a mini chainsaw but it requires age verification. I do not, and never had a credit card, just my debit card....surely it should let me use driving licence as proof, it's ridiculous.There is no way tha...