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Buying
Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced members.
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Forum Posts

cancellation

Seller asked me to cancel as item got damaged, I did, but he has not accepted cancellation so has my money and the item. My purchase list just stays as Cancellation Pending - so what can I do, all I get on ebay is obviously A.I. that doesn't understa...

User avatar by Engager
  • 57 Views
  • 2 replies
  • 0 kudos

12 days for a refund to be instigated for a 100% inactive seller.

Ebay calls me on day 13 and I don't even give them chance to give me excuses. "At least you are getting your refund" is a disgraceful insult. I don't work here, I don't care any longer if ebay never realises the problem. Cue the apparent members of p...

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User avatar by Contributor
  • 101 Views
  • 0 replies
  • 0 kudos

"Order cancellation failed"

Item paid for on 3/8 Delivery eta on 6/8Item not dispatchedSeller not respondingEbay showed "seller agreed to cancel"Ebay phone support says "seller did not respond"Also says I have to now wait 3 working days to get a refund from a "item not received...

User avatar by Contributor
  • 366 Views
  • 15 replies
  • 1 kudos

purchases are being cancelled

All my purchases are being cancelled after the payment for no reason.I can't find info about this situation and there is no phone number available to speak to the customer service.

Seller won’t cancel my cancellation request

I bought some bag by accident which then turned out to be fake after being authenticated through pictures and then now the seller isn’t posting it because it most likely doesn’t exist as they've relisted the same bag with the same pictures and for a ...

User avatar by Member
  • 125 Views
  • 1 replies
  • 0 kudos

Ebay Company -Seller Scam

Seller states 24H postage.After a few days i cancel the order.Ebay states i have to wait for,i dont know how many days for a refund.Tried to contact seller,no communication. Honest opinion,if you can buy from dealer,do it,save yourself the stress.See...

Resolved! Item cancelled - need info (new to selling EBAY - i just want to be sure of how things work)

Hi all. What I'm going to be asking about is probably really stupid, but I am very new to selling on EBAY and I just want to be sure of how things work. I listed an item (as I do with all my items) as "free postage" / me the "Seller Pays" for postage...

Cancellation Refused

I tried to buy a copy of an LP.I always set UK Only on location for the search I wanted a new album and was searching for the cheapest I stepped into an advert and on that page was a better offer. I selected it and paid Then i immediately realised th...

Seller cancels order

So I bought a computer CPU on Sunday morning 26/5 and paid immediately , £279.74 including postage. Today 27/5 the seller says he is cancelling the order "due to a problem with the parcel size". I get a refund message from Ebay but money has not appe...

User avatar by Conversationalist
  • 119 Views
  • 2 replies
  • 0 kudos

Seller reneges

I won an auction, paid the price then received a refund together with a message that “I” had cancelled the purchase when I had certainly not. The seller sent a message saying the postage was in fact more than it had been listed as and this was the re...

User avatar by Contributor
  • 150 Views
  • 3 replies
  • 0 kudos

Sand paper

I done order paid realised it’s not what I thought cancelled in 7 mins and it’s still on its way ???

Please help me

Hello there I have ordered by mistake I have and cancel too but can I cancelled pending please on my bank account