Buying

Private listings

I dont like private listings.If I want to look through feedback for an item the reference to the item is missing.So while the number of negs is relevant they dont refer to any item.

Neutral Buyer feedback removed

I have left my first ever neutral feedback but it seems to have been removed. I am finding it impossible to contact Ebay directly about this (another concern in itself: it shouldn't be that hard to make direct contact and would have meant I needn't h...

EBay removing negative feedback

What is the point of leaving feedback if eBay is going to remove it? There was nothing wrong with it t&c followed. I read on another forum someone with the same issues, someone replied saying its because you were refunded. That makes no difference at...

Problems with a seller,

1 purchased collagen powder advertised as genuine Ellavate collagen powder 240g. I received a different 220g product missing the company trademark. The item was shipped from China although the seller address was listed as Essex. The ingredients were ...

ebay automated feedback

I have a basic policy of only leaving feedback for sellers who leave it for their buyers. If I haven't received any feedback from a seller when my item has arrived, I will check their feedback to see if they leave it in response. If they don't, somet...

A seller has left me negative feedback buy using a second account to purchase from me

A seller has left my negative feedback buy using a second account to purchase from me and I'm having no luck getting it looked at as 'the system' doesn't understand the problem. Any advice how I get someone to look this for what it is rather than som...

Ebay sellers or buyers not bothering to leave feedback! A recurring issue!

I have been using Ebay for more than 20 years now - often buying and sometimes selling on the platform - usually things like records, CDs, DVDs, books, and very occasionally other household items (but rarely).However, my main issue of discontent is o...

Replying to feedback given.

Put in the discussion end of February about Ebay siding with high volume sellers and removing negative feedback. No wonder theyre 99.7%.Problem is the 3 or 4 that replied all gave the wrong advice and given thumbs up, cant find any where i can reply ...

Resolved! Phone purchase with personal information on it

I bought a phone and when I got it the packaging was flimsy and the previous owners details were still in the phone including texts and personal details. I was happy with the phone so I left positive feedback but noted the packaging was flimsy and th...

Why is VAT charged on children's shoes?

Why is eBay charging VAT on children’s shoes? I purchased a pair of children’s shoes, and VAT was added to the invoice even though both the seller and I are located in the UK. Children’s footwear is zero‑rated for VAT, so I am trying to understand wh...

Resolved! Feedback Help

Hello, I recently had a rubbish buying experience and left my first negative feedback (very disappointing to not receive my item as seller didn’t complete the sale) last night I see that the seller has left me positive feedback but with not so nice w...

Fewer notifications

Does anyone know how to limit the email updates sent to buyers? I never sell but when I start a new project I often make multiple purchases from 2 or 3 devices. My Inbox is then spammed continually with unwanted emails. Support tell me I can't unsubs...

Purchase

Hi, I purchased an expensive pair of boots from eBay. First I didn’t realise I didn’t pay by PayPal secondly eBay gave positive feedback on my behalf. The boots were described as brand new never worn, however they were all creased and damaged and spl...

Seller says shipping from uk so why is my package at Heathrow International LC' !!

This seller is lying to me blatantly. page says ship from the uk,his 48 hour tracked is a other deception -this only starts when its in the uk. The whole things is shady his English is dreadful(typical another reason i avoid ebay) He was quick enough...

Negative feedback

Normally I avoid sellers with low feedback but I ordered from one because he had 100% positive score. It turned out to be a total waste of time. He generated a tracking number but didn't send my order. After 5 days Evri still hadn't received the orde...