Since 3rd September 2025 I've purchased 15 items on eBay.2 of these items have not arrived. 1 was damaged in transit. The other has "Simply Vanished".Both of these items were sent using Evri.eBay’s “Simple Delivery” seems to be anything but, with ove...
Hello,Can someone give me some advice on how to proceed with this? I’ve just received this, an empty envelope with the side slit open. It should have contained a necklace. I would have thought that I should open an “Item not described” case but it do...
Item still not received order date 28-07-25
Hiya. Purchased something I otherwise wouldn't have for a tenner during an eBay live in order to try and get ahold of the two £25 vouchers on any purchase at or above £50, but I haven't recieved it yet. I know it states it can take up to two weeks, b...
I made an offer on an item at 12.13 today. The seller replied at12.19 with a counter offer. I clicked on their email ti respond and was taken to a page which stated I had refused their offer. On contacting the seller it seems they had sold to someone...
Ebay calls me on day 13 and I don't even give them chance to give me excuses. "At least you are getting your refund" is a disgraceful insult. I don't work here, I don't care any longer if ebay never realises the problem. Cue the apparent members of p...
. . .I bought in good faith a large electronic item yesterday listed "buy it now" for a given price and postage, and once I'd paid for it the seller first said "it's all packed ready for despatch" and then followed it up with assorted various excuses...
Sold an item recently as collection only, just want rid so was only 99p. They paid then eventually got in contact. I passed on my address and number and we had a call and arranged for collection today. They called saying double checked measurements a...
Ebay selected my account for a special offer that if I spend at least £10 on Ebay Live then they will give me two £25 off £50 spend vouchers which seem to be valid on normal ebay listings. It's a good deal and I have an idea how I would use the two v...
Hi all, when making an offer on an item that has the Click & Collect option, you get the warning window that if the offer is accepted, your default payment method is used to autopay for the said item, however, it will only show you your primary addre...
So I bought a phone from a suspicious seller that only has two reviews and both of them are negative, one says that he’s a scammer. I rushed to buy it because it was at a very good price and I didn’t really looked into the seller profile. It has been...
Neither my husband nor I own a credit card and I want to bid on some cutlery, but as that includes a knife I have been asked to prove my age using a credit card. Is there another way to prove my age? Thanks, Liz
I am stunned that my post and another persons comment to it has been removed… or in EBays words archived. Needless to say I still don’t have the iPhone I bought and I still don’t have a refund. Remember that BUYER PROTECTION you pay for!!! It’s a jok...
I bought an item in good faith using my ebay balance to pay. The item is still showing on ebay as not posted, but the seller provided a "tracking id" & the website "tracking ace" when I raised a not delivered case. This site shows my item as having b...
I downloaded the app to get a £10 voucher and there is no sign of it anywhere. Obviously the automated customer service number or chat doesn't allow to speak to anyone so there nobody to guide me how to get the voucher. I am starting to think that th...
