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Buying
Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced members.
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Forum Posts

Ghost order

Hi! I bought a part as a guest (not using this account) and when i placed the order i got an order confirmation. However, when i press track order it just says "order not found, Unfortunately, there has been an error retrieving your order." The probl...

Return of an unused part

I bought a part from what looked like an established eBay seller, but when I asked to return the unused part, they disappeared from ebay almost over night. No record of their existence, no part no and no purchase order record. HOW do I contact eBay C...

Request for refund

I placed order #22-14328-73485 as a guest. Due to an emergency, I had to travel back to my home country. During my absence, delivery was attempted but I was not home, so the item was returned to the seller. After I returned, I contacted the seller an...

Non-link to full Condition description

You know those niggles in websites you use a lot, that make you wonder whether anyone actually tested them before putting them up? In most eBay listings for non-new items, near the top is a shortened version of the free text that qualifies the Condit...

User avatar by Conversationalist
  • 178 Views
  • 3 replies
  • 1 kudos

Purchasing a DVD

I use ebay to purchase most of my DVDs but finding most of the time the DVD Region is not mentioned clearly enough, does anyone feel this should be shown in the main title heading? It does deter me purchasing from on ebay.

item not receivced

Hello, purchased and paid for item. It does not appear on my purchase history. Chased seller who gave me photo of it being delivered. The house was not mine. He assured me that the address i gave was the one the item was delivered to ? How is that po...

User avatar by Contributor
  • 152 Views
  • 4 replies
  • 0 kudos

Resolved! EVRI LOST MY PARCEL,BUT REFUND REFUSED

I recieved an email from Evri to say my parcel had been delivered at 10:00am,but it wasn't delivered to me.I checked the tracking,and the picture shows my parcel in a food bin outside a house - but not my house.I put in a claim to Ebay,but they refus...

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User avatar by Not applicable
  • 511 Views
  • 5 replies
  • 0 kudos

Trusting sellers, who ask you to close a case

SNICKERS HI PROTEIN LOW SUGAR BARS DARK CHOCOLATE PEANUTS 12 x 57g SNACK BOX£22.50Unit price £22.50 I opened a case on the items which never arrived .This is the messages from the seller and myself below.Seller message (3rd March 2026)"Dear customer,...

I did not receive the goods I purchased, it turned out that the seller sent them to another address,

I did not receive the goods I purchased, it turned out that the seller sent them to another address, when I went to that address, they told me that the package did not arrive, although there is a name of the person to whom the package was delivered. ...

Purchase

Hi, I purchased an expensive pair of boots from eBay. First I didn’t realise I didn’t pay by PayPal secondly eBay gave positive feedback on my behalf. The boots were described as brand new never worn, however they were all creased and damaged and spl...

Click and collect drop down at check out

High 5 to you all, I'm trying, in both sences. First to obtain in exchange for payment and secondly sellers trying my patience. Several sellers when messaged asure me that they offer inpost to the exact inpost parcel shop that I name, but the only cl...