eBay Help
Buying
Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced members.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

Play Pause

Forum Posts

Start a conversation

Start leaving negative feedback for sellers using evri.

Evri still haven't learned to get rid of their careless attitude to customers. Couriers are allowed to refuse parcels that are bigger or heavier than a kettle or toaster, so if you order a kettle or toaster you'll be ok but if you order a comb kettle...

Resolved! Seller Resisting Return - not giving up.

I’ve mentioned this on other threads as I had a ‘feeling’ about it. After years of happy buying, selling and chatting on here it seems I have for the first time come across a bad apple of a seller. Seller sent me a designer garment (I collect one par...

User avatar by • Conversationalist
  • 473 Views
  • 26 replies
  • 0 kudos

item did not arrive

i ordered an item from ebay, it did not arrive, so i opened a case against the seller, nothing done, nothing heard then i get a message from ebay to tell me they have closed the case WHY, i have still not received my item or my refund, i want my mone...

Argument over who pays for the return

I purchased a spare part from a private seller but the wrong item was sent. I started a return but the seller is insisting I pay for the return postage and I cannot find a returns label. I have asked him for a label, but he seems to be getting rude a...

Fake items for sale on ebay.

What's the point in reporting counterfeit/fake items to ebay when all they do is say "ebay policy has not been violated".....Absolutely useless and poor buyers are falling victim to these fakers.

New BPF

Where does the buyer see these new fees? I have looked at items listed at 99p to see where it is, and I can't find it anywhere even when asked to make a bid. I am looking at private sellers too. I have taken all my items off because of this. Has it s...

No item, no refund, no help

My item was shown as delivered, but not to me. Photo of delivery porch is not mine and I was unable to locate the photographed porch. EBay refused to refund, despite evidence of incorrect delivery location so I now have no item and am £81 out of pock...

How do I stop buying things from China?

Again I'm waiting weeks for an item which wasn't clearly marked as coming from China and when you buy things and expect them to arrive within a few days... not with a "Royal Mail" tracking number (which never works. always the same error messages) an...

when you see ended dont believe it!

just tried again to BUY and item stated ENDED at the correct time , however 3 minutes later item showed ended at higher amount to other buyer .... dont trust automatic bidding either as no notifications at all regarding other bids !

Buyer fee loophole?

I'm not sure if this has been mentioned before but it appears that international eBay sites are not applying the "buyer protection fee" that has been subjected onto private ebay.co.uk listings. As a buyer, what's stopping me from simply buying a UK i...

Return to different address

Hello. I purchased an item that arrived defective. After some timewasting the seller accept a return. The address that is on the return case is in mainland China. The seller has asked me via a message to send the item to a different address, claiming...

Resolved! Filters still not working correctly

Hello,No matter how precisely I refine my Saved Searches I am still getting completely unrelated and unwanted items showing leaving me no option but to give up.I have also found that the "Newly Listed" option is not doing its job and I am missing out...

Resolved! Seller not responded to collection request after payment

I bought a "buy it now" large item that is marked collection only and I have received the collection code. However, the seller has not responded to my text asking when is a convenient time and the collection address. I have only the postcode and know...

Got buying related questions? Start here:

Featured Posts

Most Helpful Authors
View All
Top