Buying

Query

Why are most of my ebay purchases being delivered by amazon?

Just bought a rucksack baby carrier on eBay from someone with no feedback. Fairly decent price (£140). Got a message upon purchase stating:“Hi, thanks for your offer. This is just to let you know that, after receiving your payment, it may take a week...

Unable to provide feedback for a seller who cancelled my order without giving a reason

I purchased a Chanel lipstick in an auction. After a week I contacted the seller to ask when it would be dispatched. The following day the seller just cancelled my order and arranged a refund, no reason given.I didn't request the cancellation or refu...

Scam seller requiring a tracking number for refund

I purchased an item that was much smaller than anticipated and so wanted to return it . The seller initially insisted I should return the item using a courier so I can provide a tracking number. They relented and gave me a return address which was su...

Purchase History

Purchase History not showing an item I have physically received ! As a result , I cannot request a refund.

EVRI

I Have had 2 packages now that have not been delivered to me because the EVRI driver could not find my address, this is putting me off buying from ebay

New International Tracking - Step 1, Step 2, Step 3. Worse than useless.

New international tracking, with all the various steps split up, is terrible. Just show us where it has been, where it is now, who has got it, and when it will get to us. Sometimes simple is best.

China Couriers declaring 'Delivered' prematurely

Have twice recently had a China courier declare to ebay system that items have been delivered when in reality it is actually only handed them over to local UK courier that will be delivering it. In both cases it has been four working days later that ...

Resolved! How to see feedback for a specific item?

Before buying an item from a seller, I wish to see what others have said about that particular product. Is this possible without manually reading through hundreds of entries for everything else they sell? I can do this on pretty much every other site...

Seller taking forever to ship, Can I refuse at the door to get money back?

I know we just had Christmas and new year. But I feel the seller lied to me. Was told if I bought my item they would ship it on the 27th December 24 hour special delivery. So I bought it on the 26th December. 27th December I got a dispatch email. So ...

outbid after bidding ended

I bid for an item that the bidding ended at 19:41:00 I should have won the bid as my bid was the last and only bid at this time. Yet someone who bid at 19:41:35 won the bid. This is the first time this has happened, I am ok if people outbid me during...

Item recorded by eBay as received. Royal Mail says still in transit.

This is the 2nd time this has happened to me.The first time this happened was when Whistl acted as intermediary for CDs sent from Germany, apparently under those circumstances Whistl count an item as delivered once the package is transferred to Royal...

A seller got his funds on hold over my purchase, how do I help him?

A new seller I requested to list something custom made which he doesnt usually do, he did so and I brought it (me UK, he is from the US) and it put his funds on hold. He told me the funds are on hold and needed help from my end. So I told him to mark...

Nectar delink technical issues

Hello there!Anyone else had problems with Nectar?I had an email from EBay saying that due to technical issues my Nectar card was delinked with Ebay.I've tried relinking my Nectar card but it's not happening.Any purchases made on EBay are no longer co...