Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
impossible delivery times.
this is driving me crazy, and for the first time in 13 years of selling on ebay my seller level would be below standard.one example - item sold via second class large letter with a dispatch date of 07/10/25 at 11.59 BST. Estimated delivery date shown...
Used the same Evri label twice so have sent two items to the same person. One hasn't arrived!
My husband prints my labels and has printed the same one twice. I have used both to send different items without realising and my fault for not checking more carefully of course. I posted the first 5 days before the second. The second item has arrive...
Postage Problems
Can anyone explain why, as a seller I selected large letter for postage, but when it sold, parcel was selected and as shown in the screenshot I have to pay the deficit?
delivery
Hi. I have been reading about Simple Delivery but can't find an answer to my question. eBay seems to be saying that I must buy postage from them then go to the PO and get confirmation that I have posted it. However when I sell an item I want to go to...
dispatch time
I had all my listings set to 2 days dispatch time because it wasn't always easy to get items posted the next day especially with our one Evri parcel drop off shop refusing to take parcels if the sacks were full ,but then I kept getting messages from ...
Simple Delivery - Underestimated Parcel Size
Hi All, I started using Simple Delivery a few weeks ago. The first item I sent went missing in the post, which wasn’t a great start, but eBay dealt with it immediately so I didn’t need to worry about claiming off Royal Mail. I’ve noticed that Simple ...
Default International Postage
I wonder if anyone can help me?For many years I have had a default International Postage charge of £15 and it has worked pretty well as it covers most items and enables me to make a postage discount refund if £15 is above the cost.The difference betw...
Ebay sellers must please "Stop using Evri" delivery as the only option.
I understand that using Evri is considered to be cheaper for Sellers, but their service is abominable. There has never, never been an occasion where delivery is on time. Every purchase I make on eBay is always "delayed, lost in transit, not connected...
Resolved! Simple Delivery compensation
Just to say that I only used once, so far so good. However, some items I sell are more than £200, and I don't I feel comfortable using just Royal Mail 24 or 28.After double checking with eBay's CS, I was told that:*Royal Mail Special Delivery isn't p...
SIMPLE DELIVERY ON EVRI...NO SMARTPHONE, NO PRINTER, NO PROBLEM,
Not sure where everyone has been... Simple delivery with EVRI, I have done this also for a month or so, no printer and no smart phone here also.. Steps. 1. Download the QR code from the item order page... it will go to your download folder on laptop....
simple delivery
To get the QR code you go to the order and above it will be a number above the picture of the item and that will take you to down load QR Code ,down load the code and when you go to it you will see the 6 digits number under the QR code image so this ...
Simple Delivery Orders downloading into RM Click & Drop
I have just taken my first Simple Delivery order. However, when I logged into my Royal Mail Click & Drop account (for an international sale), I discovered the SD order had also been downloaded. Everything I have read about SD states this would not ha...
Resolved! inPost Lockers no longer offered as shipping option, only Simple Delivery
Started to see some of my listings have been auto changed by Ebay without my permission, namely the shipping option of my selling is now only Ebay's Simple Delivery, (Royal Mail or Evri) neither are suitable for me at my location , (no local Evri and...
Item not delivered to me but tracking says delivered
Hi, I'm wondering if someone can advise me of the best course of action.My item was delivered to a car outside my house so it's marked as delivered. Royal mail have acknowledged this (I even spoke to the actual postman that made the error) and have r...
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