UK Seller News: April 2025
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Forum Posts
where on seller hub do i see my refunded postage labels costs/status?
can't find it anywhere! thanks
Tracked 24/48 now available at post office over the counter
After a delay of a couple of weeks, our post office has finally started selling Tracked 24 and 48 Services over the counter as of this morning. There has been a big push out of the service today, for those branches that were originally meant to go li...
Resolved! Royal Mail International Tracking Using Entirely International Courier Service
Good day, I'm wanting to order an item from ebay that stipulates "Royal Mail International Tracking" as the postage option. I need to find out if RM uses an international courier for the entire shipping process or if the parcel is handed over to the ...
Suspension of services to Canada due to Industrial action
Dear Sellers, Canada Post has been on strike since the morning of Friday, 15th November. The duration of the industrial action is ongoing at this time. Items already in the network will experience significant delays. All International posting service...
Customer used two different accounts to buy the same thing twice can same tracking number be used?
Customer used two different accounts to buy the same thing twice.As its a multi listing with free postage and its the same name and address on each of the accounts used, I would like to put them in the same box and buy one postage label. So can the s...
Resolved! Maybe I'm being as thick as a brick here but...
...how the hell are you supposed to work out correct postage? Example. I've been selling items on eBay for over a year and have never had this problem. For the past few months I have been using Yodel as they worked out cheaper than Royal Mail, and ha...
Resolved! Postage cost changed from agreed option
Out of half a dozen items I've purchased postage for today, I have one item which has increased from £2.94 to over £5, seemingly without rhyme or reason.The item isn't any larger or heavier than other items I've purchased postage for today, and the o...
Seller paying postage on multiple items to one buyer
I am new to eBay. Private seller. I sold 4 items to the same buyer and the arrangement was I would pay for delivery. All items fit in one parcel and I planned to take it to PO. It weighs 5.2kg and the postage is around £6. I was going to ignore the "...
Post by Date
I have a post by date for one of my parcels which is tomorrow (Tuesday 26th November) with Evri. I’m not able to post it today. Am i able to post it tomorrow morning?Thanks
Problem with Ervi label showing wrong weight
I’m posting my packages using the prepaid label. On my labels in eBay it shows the package us up to 1kg, but when I print the evri label, it says 0.5kg. What should I do? I can’t cancel the label and there doesn’t seem lot be a way of getting the buy...
Evri label charge
So I sold an item on Ebay which was listed with £2.94 evri postage cost, the buyer paid so all good, then when I printed the shipping label Ebay charged me £5.46 for the label! What the hell? Can I get this back and why did they charge it? Its never ...
Resolved! Global shipping
Hi, I've got a question regarding Global shipping?I recently changed some of my items to free shipping, one of those items sold to a customer in Jersey. For the first time it didn't come up as postage through the global shipping program which meant t...
Postage Options
I have sold numerous items with the 85p RM postage option selected (when i listed item), but when i come to get the postage label and it is now £1.55 postage, meaning im losing almost all of the sale value of the item simply paying the 70p difference...
delivery problem
I wish Sellers give Buyer delivery options Free delivery is not always the best Royal Mail delivery, I live alone Saturday 16/11/2024 waited all day for delivery until 8pm Missed delivery 8.19 pm No answer In future I am going to ask next day .if not...
Can you combine a Royal Mail prepaid label + stamps for postage
I wondered if the postage would be valid on a 250g large letter if i purchased a 100g large letter label from Click and Drop / Ebay and then attached stamps to make it up to the value of a 250g large letter? Or even up to a small parcel?The reason wh...
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