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Parcelforce courier service

I paid extra for a courier service on an item I sold but, after several days it had not been collected. Eventually, I managed to get hold of a real person at Parcelforce. They told me that they don't offer a courier service to Ebay customers - you ha...

Delivery to wrong addredd

My parcel claims its arrived. Photo proof shows it's not my place. I've searched for this door in my area. Fo I have a right to get another item I have paid for as I have not recieved the first one?

postage label

bought aq label through ebay for yodel but the drop off point would,nt read it yodel says i should get back to ebay ffor anther one how do i do that

Postage and Packing

Why are eBay advertising on TV that buyers get free P&P but some sellers are still charging for it.

Special deliver charge more Royal Mail enquiry?

Help appreciated. A customer purchased an item with Royal Mail Special Delivery, and all the weight and size details were correct (automatically set by eBay, I never adjust the postage price). When I went to purchase the label via eBay, I noticed the...

Resolved! EBay Global Shipping Programme centre no answer

HelloI sent a medium parcel of books via the Global Shipping Program to Ireland, with Royal Mail tracked 24 Signed on Friday.On Saturday my tracking updates with Delivery Attempted - No AnswerBut it shows a picture of a pile of parcels as proof of de...

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Parcelforce Ebay Label Price Hike 76% 😮

This morning I went to do a Parcelforce 24 label for a sold item. When I went to purchase label that costs £8.40 I was utterly gobsmacked to see the price is now £14.83 !!!!This is a 76% rise. Surely there is no justification for this. Unreal!! Any t...

Late postage

Having a lot of late items this week, I’m guessing maybe due to the weather? I'm having a lot of cases opened and customers demanding refunds, rather than wanting replacements. Last week I changed my dispatch time from 1 day to same day. It’s frustra...

Resolved! How to Set Free Next Day Delivery

Hi, I offer free next day delivery and dispatch same working day. But on the listing it is showing 3 days. How can I change this?

Ineffective Royal Mail Tracking Via eBay

I've started selling on eBay fairly recently and have had issue after issue with Royal Mail. I buy the postage via eBay and take the items to my post office and get a receipt every time, the only exception is when I have had Royal Mail collect from m...

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