Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
Seller paying postage on multiple items to one buyer
I am new to eBay. Private seller. I sold 4 items to the same buyer and the arrangement was I would pay for delivery. All items fit in one parcel and I planned to take it to PO. It weighs 5.2kg and the postage is around £6. I was going to ignore the "...
Post by Date
I have a post by date for one of my parcels which is tomorrow (Tuesday 26th November) with Evri. I’m not able to post it today. Am i able to post it tomorrow morning?Thanks
Problem with Ervi label showing wrong weight
I’m posting my packages using the prepaid label. On my labels in eBay it shows the package us up to 1kg, but when I print the evri label, it says 0.5kg. What should I do? I can’t cancel the label and there doesn’t seem lot be a way of getting the buy...
Evri label charge
So I sold an item on Ebay which was listed with £2.94 evri postage cost, the buyer paid so all good, then when I printed the shipping label Ebay charged me £5.46 for the label! What the hell? Can I get this back and why did they charge it? Its never ...
Resolved! Global shipping
Hi, I've got a question regarding Global shipping?I recently changed some of my items to free shipping, one of those items sold to a customer in Jersey. For the first time it didn't come up as postage through the global shipping program which meant t...
Postage Options
I have sold numerous items with the 85p RM postage option selected (when i listed item), but when i come to get the postage label and it is now £1.55 postage, meaning im losing almost all of the sale value of the item simply paying the 70p difference...
delivery problem
I wish Sellers give Buyer delivery options Free delivery is not always the best Royal Mail delivery, I live alone Saturday 16/11/2024 waited all day for delivery until 8pm Missed delivery 8.19 pm No answer In future I am going to ask next day .if not...
Can you combine a Royal Mail prepaid label + stamps for postage
I wondered if the postage would be valid on a 250g large letter if i purchased a 100g large letter label from Click and Drop / Ebay and then attached stamps to make it up to the value of a 250g large letter? Or even up to a small parcel?The reason wh...
Packlink price for evri today increased nearly double
Went to print a label through packlink earlier and evri had increased from £2.87 to £4.45 overnight and no longer had inpost locker option so had to use yodel. Think it must be a glitch as there has been no notification. However, on the evri website ...
Postage of sold item with Yodel query
I am a small seller on eBay. I usually use Royal Mail or Evri, depending on which is best value. I have looked at Yodel recently and see that their costs are better than Evri. i have been through the process using a fictious parcel......but they want...
Packlink not creating labels, still charging.
Packlink are taking payment but not creating labels. Been using "Legacy tool" for months with no issues, they have been saying for months they are removing it shortly, does this mean it's gone? I Keep refrehing page but nothing, no email sent with la...
Tracking says collected but buyer says they didn't receive anything
Shipped an item last week and the buyer has just contacted me to say that the package is marked as collected but they did go to collect it. The Royal Mail tracking is slightly confusing as it says it was due to be delivered on the 16th but is then im...
Resolved! Liabilities of seller vs buyer
My wife has sold an item for £200+ on a private account (non business)The BUYER has paid for item and apparently paid for YODEL tracked parcel.We are to send off parcel tomorrow.But it bothers me: Sure it is tracked, but there is no guarantee that th...
postage
Hi does anybody know if you can change from collection only to post the item as I've had a senior moment.
Charged twice for postage
Sold an item yesterday (156507732601) for £14.29 minus £2.94 P&P however my eBay balance this morning shows as £8.41. My order earnings after postage were £11.35 but eBay balance is £8.41 after eBay taking another £2.94 for postage from my balance. T...
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