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Return postage fee /Combine postage

Hello people,A buyer ordered two item from me and he paid postage fees for both. Now, the postage fees were both collected by eBay. I refunded one of the postage fees to the buyer, as normal, and I added the same tracking number for both orders. Now,...

Resolved! buying postage online

I want to send an item. When I listed the item ebay suggested a price. I am now trying to buy postage online on ebay but the suggested postage for the item's size and weight is different to that in my listing.So which postage should I buy?I have weig...

Postage cost

I sold an item weighed it and choose 2kg when I went to the post office it weighed in at 2.2kg and I could not add the extra postage. any help would be good

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Post

Hi , please help !!!!I sold an item on eBay and it was on evri postage , however I used royal mail tracked signed for. The buyer has the item and we have been in contact but I have a notice on my item saying not sent , I’ve tried to correct this and ...

Refund postage difference

Hi, If anyone could please help with an answer to, how do I refund a buyer £3.30 due to insufficient postage. This was a suggested label which I purchased after it was weighed and checked by post office staff. My buyer has had to pay the difference a...

Return and refund

Hi I need to return the item but the seller asking me the same o pay postage his item doesn’t match with disruption

item sent back

hi the buyer sent item back but we agreed I wouldn`t pay the costs of posting as there was nothing wrong with item, she just decided didnt want, but i cannot change the amount to refund

German packaging law and GSP

Hi all Do orders to Germany using GSP still come under the German packaging law? I have just read an article saying that eBay would block listings that wasn't compliant but I have got a sale over the weekend for there.

Late Delivery Rate

A buyer paid for an item last Monday. I bought the Second Class postage as they selected and added the tracking number to eBay (I know it doesn't track but it does confirm when it's been delivered). It was collected by Royal Mail on Tuesday morning a...

Updating postage

With Royal Mail changing and increasing their postage costs as and when they feel like it, I'm having to go through each of my items to alter the postage. Does Ebay have a facility to do this all at once?Thanks

postage

who pays postage when a buyer makes an offer?

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Resolved! Combined postage invoices

Hi, I am trying to send a combined postage invoice but I keep getting the follwoing error message "The Global Shipping Programme already provides your buyer with an invoice for all applicable item, postage and import charges. Unfortunately you can't ...

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