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US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

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Evri lost my parcel

I sold a brand new motorcycle paddock stand and used the simple delivery method which Evri were entrusted to deliver my parcel. Two days later I received a message from the buyer showing me a photo of the delivered parcel, it was a different parcel a...

Bug with postage? Can’t select custom postage

Private seller, and I’m aware eBay are heavy pushing simple delivery but Yesterday I was able to list everything with custom or simple delivery no issue, made about 15 listings with custom second class letter & large letter postage. Today the mobile ...

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offering free postage is not viable anymore?

I would like to hear some thoughts and maybe get some advice on this, I currently offer free postage for most of my listings to keep up with competition since a lot of sellers in the same space offer free postage. It seems to be hurting my performanc...

Resolved! Avoiding Simple Delivery

Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...

Combining postage for multiple items sold

I've had an enquiry from a customer for 3 items and understandably they don't want to pay 3x postage. Before Simple Delivery took over, I could have deleted the postage costs from 2 of the items and just charged postage for 1 and sent them all togeth...

Combined postage problem when it doesn't cover the cost due to the weight of the items when combined

I have had a problem with a buyer combining purchases which meant the Simple Delivery system did not cover postage due to the weight of the goods, I had to pay over £10.00 extra to post all the items. The buyer refused to cancel the order saying I sh...

Simple Delivery Option Vanished

Up until about a week ago (Last week of Feb 2025). New listings were very simple with regards to postage. Simply chose 'Simple Delivery' Yesterday 28th Feb 2025 when posting a new item, there is no simple delivery option. It wants me to choose the de...

Simple Delivery collections

Simple delivery is a disaster for me and very unclear in the messaging on the App. Booked a collection the text says "Book courier collection for free - no printer required." In the box for collection...I just waited 35 minutes to "speak to an agent ...

Resolved! Simple delivery or silly delivery

OkPrivate sellerNo printerUnable to go to post officeBeing forced to use the eBay app and their new "simple delivery" According the the Help page, I would be able to arrange a collection from RM and THEY WOULD BRING A LABEL but have just been told by...

Royal Mail tracking number starting IW

Have justed tried to track a parcel and it says it has gone to Abbey Wood in error and it will be re routed immediately. So not sure when that will arrive. But just wondering if anyone has seen a RM tracking number starting IW before it is a new one ...

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