NOT YET. I suffered my first 'simple' delivery recently. On the Get Prepaid Label ebay web page, I 'booked' a RM collection on the RH side of the page. I selected the collection day ( next day) and entered a safe place and booked. No confirmation, no buyer address ( to check the label they suppposedly bring is correct, no tracking number.
So I then clicked Get prepaid label. Immediately, a label was emailed.
The next day, I waited to intercept the postman, who knew nothing about the collection. So I booked a collection with RM and had to pay 30p and also print my own label. I have been booking my own collections with label for 1 1/2 years now with no problems whatsoever.
I contacted ebay 'help' they started blaming RM and could offer no usefull help. Did my action of getting the label, cancel the booking ??. Where can we find the correct way of ensuring a collection