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Missed RM collection - do I have to pay 30p if I rebook?

When Royal mail fail to turn up for a collection of a tracked parcel, (which happens a fair bit), and I have to re-book it through their website, I presume I will have to pay 30p per item?If so I suppose cancelling and buying new labels would be a be...

Resolved! no longer seeing postal options for collection

I am a householder and not a business trader. Owing to mobility issues, I rely on the Royal Mail collection service to collect from my home and deliver items I sell. Within the last 24-48 hours I am no longer seeing options for ANY collection service...

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Resolved! Where do i find the postage costs for item sold? seller pays etc

Hi, I offered free delivery but when i went to purchase postage it defaulted to this stupid default shipping and i didn't even get a cost? just automatically generated a shipping label. Still can find the cost anywhere? What is ebay doing? just let u...

Resolved! Prepaid labels, voiding label & compensation

Hi, I just sold my phone and the seller paid for the prepaid labels. Say I post it and Royal Mail looses my parcel, the compensation doesn’t cover the price of the phone and release my payment. i want to use a service that cover the cost, how do I vo...

International Postage GSP off

Overnight international postage via GSP has been switched off and all my listings are domestic postage only. I’m having to individually reinstate GSP one by one. What the hell? (And before you ask, bulk editing is disabled too!)

Royal mail and ebay aren't showing delivered.

Hi.I sold an item recently. It was sent Royal Mail special delivery 1pm, however both Royal mail tracking and eBay haven't updated the tracking and it is still showing at the delivery office. I have been in contact with the buyer who has confirmed it...

eBays 'customer service' has become terrible.

Good day everyone.I have been a seller on this platform for many years but over recent weeks eBay have made this very difficult. Customer services have lied and made decisions that go against the service it pretends to provide.Example 1) Three weeks ...

Simple delivery ??

Not simple at all. I want to post some windscreen wipers that I don’t need. They are over 70cm long. None of eBay’s “simple” postage options go anywhere near this length, even if I choose the biggest possible size. I can no longer use free delivery. ...

Refunding postage - description allocates some to item refund

Hi - I'm trying to refund postage on an item as the postage cost wasn't used. When I select Postage Discount as the reason for the refund, the summary that follows allocates some of the postage to an item refund and some to a postage refund. How do I...

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own courier

I want to send an item with my own courier which weighs 20 kg i cant fine where to do it help

Yodel collections take some and leave some........

I drop Yodel parcels at my local Collect+ drop off. Certain boxes are collected by the (agency) driver, and certain other are left, then you get 'We came to collect your parcel but it wasn't available. Please rearrange your collection', on the tracki...

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