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US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

User avatar by Community Team • Community Team
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GSP

is there a way to just automatically select countries thatcan be deliver with GSP

Simple Delivery collections

Simple delivery is a disaster for me and very unclear in the messaging on the App. Booked a collection the text says "Book courier collection for free - no printer required." In the box for collection...I just waited 35 minutes to "speak to an agent ...

set postage list

So a long time ago far far away ...........................I had my postage set for countries i did not want to post to as it was a lot less hassle then clicking every time which country to send to or not to send to. Now guess what - that has gone an...

Where's the RM large letter under 100g option?

Stupid Delivery is trying to charge £2.72 for an item I wanted to list that comes in well under 100g Large Letter so would cost £1.55 at the Post Office. Already feeling the sting of a SD label that I'm waiting to be refunded for so trying really har...

User avatar by • Contributor
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Return address wrong on label

Just noticed when I printed a label, it has incorrect return address on it. Thought I had managed to change this already

Simple delivery evri delivered the wrong package

So I've had a sale go wrong (thanks evri 臘‍) Basically I sold an audio mixer last week, quite a big package, it's was in it original packaging, then wrapped in thick brown craft paper to hide the contents, used the simple delivery system, paid the po...

Resolved! Simple Delivery - when I know the package is too heavy <4kg for what ebay selected for me <2kg

I weighed my package and set up custom postage for it <4kg - the cheapest I could get was Yodel. But when the item sold, I came to a new screen and selected get postage label - expecting to be able to select Yodel. I was immediately taken to the "you...

Shipping to Puerto Rico

I've just had a message from someone in Puerto Rico asking if I can enable them to buy from me. GSP neither includes or excludes Peurto Rico so not sure how I can enable it?

Sending 7 sold items to the one person/address

Hi, I have just purchased my own label from my Evri account to send 7 purchased items to the same address, but there is no way of recording these items as dispatched, how do I do this without using the prepaid label system which I do not want to use ...

Postage refunds

Would like to know why mentors are continuously giving out false information regarding postage refunds. I have sold about 15 items and have offered free postage using my preferred methods which were either tracked 24 or special delivery and have requ...

User avatar by • Contributor
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Packlink has some cost adjustments on your postage labels

Hi guys, recently we have received several emails from Packlink informing us that our packages weighed more than declared when creating the postal label. Several times we had to prove it by sending a photo of the package placed on the scale. Our last...

Delaying Posting

Quick question to throw out there - just sold an LP and buyer has paid but has asked me to delay posting until 26/08 as he's going on holiday. I'm happy to do this but just wondering if I print the label (I usually use the in-house eBay labels) to ke...

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