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Seller News: November 2025

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US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

User avatar by Community Team • Community Team
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  • 1 kudos

Posting 12ft two piece fishing rods

Hi all,I'm selling a number of fishing rods that are 12ft (3.65m) long and break down into 2 pieces of 6ft (1.82m). Currently I offer the rods as collection only as I'm being quoted approximately £45 + VAT to post, which in most cases is more than th...

No options for return lsbel

I posted an item to a buyer which was damaged in transit. The buyer requested a refund and there is a message on my account to say that eBay have managed it, that they have processed a refund and the item will not be returned to me. So there's no opt...

User avatar by • Member
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  • 2 replies
  • 0 kudos

Breakages

I have been selling on Ebay as a business now for about 19 months. I sell alot of kitchen appliances amongst other's. Is anyone like me starting to see an increase in damages, mine over the last 2-3 months has been running at about 1 in 12 items dama...

Royal Mail delivery issues the last few days?

Hi allIs there a known issue with Royal Mail just now? I've suddenly got several buyer claiming item not received, posted the end of last month, 28th, 30th etc. It's really weird, trying to make buyers wait as the items can't have just disappeared! S...

Shipping a large poster

I am in the middle of doing my listing and i am at the part where it is telling me what my parcel dimensions are, now my size is not listed but if i was to post via royal mail website it has a postal option up to 90cm length wise (mines is 80cm) Any ...

SIMPLE DELIVERY - EBAY PLEASE JUST ABOLISH IT!

I can't speak for every private seller but I hope I can for a vast majority or mostly all after some online research.Ebay have destroyed the freedom for private sellers with this dreadful "simple delivery". It does not work, it never will and every s...

User avatar by • Visitor
  • 259 Views
  • 7 replies
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What's going on with Royal Mail?

I send all my items by RM Tracked 48, and now RM says their aim is to deliver 2-3 working days and on Tracked 24 1-2 working days, but I'm finding that its taking 4 days for Tracked 48 and that the RM tracking site has not worked for several days, wh...

An in depth guide to dealing with EVRi

The Problem with EvriEvri’s customer service is deliberately hard to navigate. Here’s what you can expect:Their callback system rarely works. If you do get a call, it’ll be at an awkward time and you won’t be able to call them back.Any numbers you fi...

How to select Royal Mail Tube option in Simple Delivery?

Hello, i'm looking to send some things using Royal Mail's 'tube' service but can't find the option in the simple delivery list. The RM 'medium' parcel option only allows up to 61cm in length which is too short for my items ('tube' allows up to 90cm)....

eBay Simple Delivery, DHL collection woes...

So DHL have failed to turn up two days so far. The first day is recorded as "33 Could Not Locate" and the second day "71 Premises Closed". I've had many DHL deliveries and collections here and it's a residential address, with extremely easy access. I...

User avatar by • Contributor
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Criminal delivery charges.

Just sold an item for £45, eventually and with great difficulty found the eBay/DHL delivery charge which turned out to be about £13! I can find an equivalent for half of that but the need the recipients email, phone number and full address, I can't f...

Complaints about Evri, please stop using them, they may be cheap but they don't deliver

There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...

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