Seller News: July 2025
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Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Postage Label not generating error - It was not possible to generate the label. Something is wrong.
When I click the "Get Postage Label" to generate a label or QR code the below red box error shows;"It was not possible to generate the label. Something is wrong. Please try again later."This is happening on each of the 3 items I have sold and it happ...
Resolved! Return label
Been refunded seller hasn't replied with the return label it been a week what do I do?
BUSINESS RESELLERS BEWARE - Royal Mail claims for loss/Damage - Will only pay the actual cost
Royal mail are now stating that you have to prove what an item cost you and that is what they will compensate you in the event of them losing your item. Eg buy for £10 sell for £20, they will only give you £10 if they lose/damage your item. If you do...
Simple Delivery - when I know the package is too heavy <4kg for what ebay selected for me <2kg
I weighed my package and set up custom postage for it <4kg - the cheapest I could get was Yodel. But when the item sold, I came to a new screen and selected get postage label - expecting to be able to select Yodel. I was immediately taken to the "you...
Simple Delivery - Not simple
I have had to cancel 2 orders recently because of Simple Delivery issues. In the first instance the buyer purchased 2 items after I agreed a discount with them. Unfortunately they didn't combine the items in their basket. This meant I had to pay for ...
Anyone else being overcharged for Simple Delivery postage?
We choose Simple Delivery, seller pays shipping, select the correct postage, which is £2.72 (even though most of the time we should be sending it for approx 87p ) And then when the item sells we see we have been charged £3.38. This happened with rand...
Shipping to Puerto Rico
I've just had a message from someone in Puerto Rico asking if I can enable them to buy from me. GSP neither includes or excludes Peurto Rico so not sure how I can enable it?
GSP not working for USA
HelloI’ve sold an item via the GSP programme to USA but it’s now saying that GSP doesn’t ship to that county ?Has GSP stopped shipping to USA again ? It doesn’t show on the postage list anymore either which is weird! Thank You for any help
Sending 7 sold items to the one person/address
Hi, I have just purchased my own label from my Evri account to send 7 purchased items to the same address, but there is no way of recording these items as dispatched, how do I do this without using the prepaid label system which I do not want to use ...
Postage refunds
Would like to know why mentors are continuously giving out false information regarding postage refunds. I have sold about 15 items and have offered free postage using my preferred methods which were either tracked 24 or special delivery and have requ...
Has anyone here managed to use eBay SD and bring a label on collection
Have you? how did you do it
Packlink has some cost adjustments on your postage labels
Hi guys, recently we have received several emails from Packlink informing us that our packages weighed more than declared when creating the postal label. Several times we had to prove it by sending a photo of the package placed on the scale. Our last...
Unable to generate a label for an item i sold
I’ve sold about 8-9 items to different sellers and i’m unable to generate a label for any of them coming up with this error tried refreshing the page a few times or trying on laptop and phone but it’s not making a difference. Currently it’s one label...
Delaying Posting
Quick question to throw out there - just sold an LP and buyer has paid but has asked me to delay posting until 26/08 as he's going on holiday. I'm happy to do this but just wondering if I print the label (I usually use the in-house eBay labels) to ke...
Seller is refusing to send me a return lable
Im fairly new to ebay, especially returns. The seller sent me a different item to what was listed on the listing. I asked for a refund which he refused to give me. asked ebay for a refund and eventually got the message that the seller has accepted th...
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