will not allow update address or telephone number. unverified telephone

[2210johnson]

Joined 2007 and  entered landline number(it was never verified) have now moved so no longer have this number. system will not allow telephone edit and address edit is greyed out. need to list something for collection only but this needs to be from mu new address

[tressygirl]

Which device and browser are you using ?

Some options are not available on the app or mobile browser.

If using those,  switch to a laptop / PC and use Chrome,  try from there.

If there is still difficulty,  contact eBay Customer Services,  who have access to your account and can help you further here.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open 8 a.m. - 10 p.m. on weekdays

9 a.m. - 6 p.m. on weekends.

Automated agents will be available on chat outside of the above hours.

I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

@2210johnson 

[fargvs]

Try resetting account details using these links >

https://www.ebay.co.uk/help/account/changing-account-settings/changing-account-settings?id=4193

https://www.ebay.co.uk/help/selling/getting-paid/start-getting-paid-ebay?id=4795&st=12&pos=2&query=S...