cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Return label

I’ve asked for a refund and return on an item. I’ve been sent the return label. However every time I click to print the return label it says there’s a problem and to try later. All the help options don’t actually offer any help. Even the contact the seller to see if they can send a new label isn’t working or available. Any suggestions on how to contact eBay to sort out the issue which they claim is theirs?

Message 1 of 3
See Most Recent
2 REPLIES 2

Return label

You can contact ebay by requesting a callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

 

Message 2 of 3
See Most Recent

Return label

jckl1957
Experienced Mentor

Have you been refunded the money?

If a seller refunds before you send the item back, you can no longer access the label.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
Message 3 of 3
See Most Recent